The team of mechanics at Auto Star are the only ones I can trust with mine and my children’s cars!
T
hank you Auto Star for taking such amazing care of our cars and keeping us safe!
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My overall great experience started with a prompt and helpful service call the evening I was stranded
at my workplace. That couldn’t solve the problem, and I gave up for the night, planning to call their repair shop in the morning. But then they called me that same evening and said they could come get it and diagnose it the next morning. The tow happened while I was on my way home to Wisconsin. That initiative on their part likely saved me a full day.
The repair experience was very good. I knew of some other problems with the vehicle, but I was not pressured or scared into fixing those. The repair was done on time and as quoted.
Bottom line - they would be my new shop if I didn’t live 57 miles away.
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I’ve had this bad shake with my car now for a year and have brought it in to numerous shops around th
e twin cities to get it figured out and no one could until I brought it here. They were able to get me in on the same day about a half hour till the close up for the holiday. Matt Lenten my car up and explained to me what he was doing and looking for but before he did this he said to me it’s most likely a bent wheel or a tire separation.. so he took my tires off after seeing that no loose parts were in the front end and put the wheels on the balancer to check the balance of them but also inspect the tires for separation and the rims for bends. Bam he was right I had 2 bent rims which this whole time has been my problem and no one could figure it out it Matt the head mechanic at Maple Grove BP!! Now my car drives great with no shake! Highly recommend Matt the mechanic at Maple Grove BP! Thanks!!
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