I took my F-350 to a Bremerton Ford dealer to have a recall performed. On the way home the check eng
ine light came on. The Ford dealer said it wasn't their problem and wanted $2300 to fix it. I took the truck to the Flying Wrench. It was easy to schedule an appointment and the communication with them was excellent. The repair was done within a few days.
The dealer wanted $2300 to fix the problem they caused (failure to hook up a hose in the diesel exhaust fluid system, which caused DEF to stream out of the tank). Flying Wrench identified the issue and fixed it for $537. They also prepared the right documentation for me to recover the cost of the repair from the Ford dealer.
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The people at Dynamic Diesel are professional, knowledgeable and courteous. Their integrity and atten
tion to detail is the reason I will only use them to service and work on my truck.
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I had an ongoing issue that the dealership could not correct. When the dealership finally decided tha
t I was out of warranty, they no longer wanted to fix the issue. They quoted me a price to repair the problem. I said no thank you, why would I want to pay for something you couldn't even fix under warranty?
I brought it to Ranaway Diesel and they knew exactly what the problem was and how to fix it properly.
Upon completion, I was told there were several things the dealership did wrong. Bolts were loose, torque converter nuts not tightened etc.
I will continue to bring my truck to Ranaway and skip the dealership altogether.
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I was referred to B&B 2 years ago and brought my truck in after being rolled by the Chevy dealer. Fas
t, quality & integrity based work.
Thank you B&B!
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