Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

385 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review about 22 hours ago

Reviews


Verified Customer
Olympia, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018
Great staff, love this place
I would never trust anyone else with my vehicle. B&B always takes care of my vehicle and does it right the first time. Chris is friendly and trustworthy if you need repairs done go see Chris @ B&B

LZ
Lora Z.
Port Orchard, WA
Chevrolet RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Lora said she's been going to this facility for years, she recommends them and thanks them.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 08/13/2018

Thank you Lora, it's customers like you that make us who we are.


CA
Chevvy A.
Port Orchard, WA
Dodge Durango
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Chevvy said the communication was bad at the business. He said they did everything they could to help him.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 08/08/2018

Chevvy, sorry to hear you felt we didn't communicate.  We try very hard to keep our customers informed.  Glad that we were able to help you out.


JL
Jamie L.
Santa Maria, CA
Chrysler Concorde
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Jamie said that the place was good, the work was explained well and the charges were reasonable for what was done.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 08/07/2018

We're glad that you were pleased with your service.  Thanks Jamie.


DW
Dave W.
Bremerton, WA
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Dave said this business did exactly what they said they would do. They accommodated his time frame and did some extra things.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 08/07/2018

Dave, we can't thank you enough for the great recommendation.


RH
Russ H.
Bremerton, WA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Spoke with Sherry. She said the employees did a good job, did it quickly and didn't overcharge her.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 08/06/2018

Thanks Sherry, hope you Impreza is serving you well.


MC
Mike C.
Washington
Subaru Baja
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Mike said the overall experience was great.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 08/07/2018

Great is what we strive for, thanks for taking the time for the review Mike.


LS
Landon S.
Bremerton, WA
Ford Expedition EL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Landon said the service was timely.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 08/06/2018

Thank you Landon, glad we could help.


MC
Mark C.
Washington
Ford Escort
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Mark said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 08/03/2018

Mark, glad to you we met your needs.


KP
Kent P.
Washington
Ford Bronco II
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Kent said every thing was great at this business. He thanks them for their service.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 08/03/2018

Thanks Kent, Bronco on!


EA
Erick A.
Washington
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Erick said they did great. His vehicle is working incredibly. They found cheaper parts and saved them money.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 07/18/2018

Awesome!  We are happy if you are!


LB
Lonnie B.
Port Orchard, WA
Dodge Nitro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Lonnie said the staff members were good to him. They were expeditious getting his vehicle in and out. They were also very personable people who did good work.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 07/17/2018

Glad we were able to help Lonnie, let us know if you have ANY issues.


WW
Wesley W.
Washington
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Wesley said that both their service and pricing at the place are amazing.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 07/17/2018

Thanks for being a regular and trusting us with your vehicles.


CM
Cody M.
Bremerton, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Cody said he is very pleased with the business's services.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 07/17/2018

Cody, thanks for taking the time to write a review, we appreciate it.


LB
Logan B.
Washington
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Logan said the employees provided responsive communication.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 07/10/2018

Logan, thanks, we try.


CF
Craig F.
Washington
Chevrolet Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Craig said the facility provided same-day service.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 07/09/2018

Glad we were able to help Craig.


TB
Todd B.
Bremerton, WA
Ford RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Todd said the employees did as he asked.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 07/09/2018

Todd, thanks for taking the time to do a review.


WS
Wesley S.
Bremerton, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Truck repair
Always in good shape after B & B takes care of it.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 06/29/2018

Thanks so much Wesley, we appreciate you too.


SP
Steven P.
Kelso, WA
Ford ZX2
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Steven said the business took longer than expected to complete his services. While at the facility, the staff was very accommodating. They did good quality work on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 06/21/2018

Steven,  glad you were happy with the staff, sorry we might have taken a little longer than you expected but we want to ensure our customer's vehicles are safe and done correctly.


BS
Brett S.
Bremerton, WA
Chevrolet Forward Control
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Brett said they facility took a while with his vehicle, but they did a great job.
This review was collected via phone interview by Customer Research Inc.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 06/12/2018

Thanks for the review Brett, it took longer than we would have liked as well but we never skimp on quality or workmanship.  Hope the brakes and other repairs keep you happy on the road.


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