Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

399 Reviews

97% Would Recommend
Latest Review 2 days ago

Reviews


RW
Rex w.
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Oil chg & overall check.
I've had this car for over 9 years during which I've had L&R do all maintenance. I've never been disappointed.

WH
Ward H.
Washington
GMC Sierra 3500 Classic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Ward said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TC
Thomas C.
Washington
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Thomas said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DG
Deryl G.
Washington
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Deryl said the facility provided great service.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Washington
Subaru Forester (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Spoke with Bill's wife. She said the employees were the best. They were great and did excellent work. She had no problems. She has used this business for 40 years.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Washington
Ford Taurus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
John said he is happy with service at this business.
This review was collected via phone interview by Customer Research Inc.

JS
Jessica S.
Silverdale, WA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Jessica said Brad was very helpful getting everything going. Matt and Bill were helpful getting the diagnostic done, explaining everything, and going over the estimates. Overall, it was a very good experience.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Washington
Lincoln LS
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/12/2018 Category: Service
David said there are still some issues, and it seems like the service is not completed. When the technician ran the test, he found nothing leaking, and the compressor was still going well. All he did was put Freon in. The air conditioner is working on the left side, but the right side is blowing warm air. He told the technician about it, who stated it might be some other issues he didn't find.
This review was collected via phone interview by Customer Research Inc.

KB
Kathleen B.
Washington
Volkswagen New Beetle Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Spoke with Colin. He said the staff knew what they were doing and they got the job done.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
Washington
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Bill said this business did a good job and they were prompt.
This review was collected via phone interview by Customer Research Inc.

GB
Glen B.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Glen said the staff was friendly and the business picked him up and dropped him off.
This review was collected via phone interview by Customer Research Inc.

SK
Suzette k.
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
same day service
I stopped in with the check engine light on, by the end of the day my car was running smoothly.

CD
Char D.
Washington
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Char said the service was good.
This review was collected via phone interview by Customer Research Inc.

GP
George P.
Washington
Buick Enclave
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
George said the staff always provide good quality service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DM
Donald M.
Washington
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Donald said he has been going to this business for a number of years. He appreciates the honesty and transparency of the people there. If there is something wrong with the vehicle, they explain what is wrong and give him options. They don't necessarily go with the highest priced options. He has a good working relationship with them. He can trust and rely on them.
This review was collected via phone interview by Customer Research Inc.

DM
Devonte M.
Washington
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Devonte said the business was quick about the service.
This review was collected via phone interview by Customer Research Inc.

YB
Yvonne B.
Washington
Mercury Sable
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Spoke with Renae. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KR
Kathy R.
Poulsbo, WA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Regular maintenance
Excellent service, I have been taking my cars to L&R for 20 + years. I trust them and know they are keeping my cars in good condition.

SB
Sue B.
Bremerton, WA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Best work
I can always trust that I get the best work done for my money.

WD
Wendy D.
Bremerton, WA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Great customer service
Oil change and engine light on was checked and replaced bulbs. Quick and easy.
Brad is very nice and reliable. Great customer service.