Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

418 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


TO
Tom O.
Washington
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Tom said they completed it in a timely manner and kept him informed.
This review was collected via phone interview by Customer Research Inc.

JD
Jerry D.
Bremerton, WA
Ford C-Max Energi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Jerry said the staff were outstanding.
This review was collected via phone interview by Customer Research Inc.

CC
Cheryl C.
Washington
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Cheryl said this business got to the point and provided an accurate diagnosis. They fixed her vehicle and it was a good repair. The vehicle is back to where it should be and they were decent to deal with. She feels like they are trustworthy, they don't try to sell her extra stuff.
This review was collected via phone interview by Customer Research Inc.

KR
Kathy R.
Poulsbo, WA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Excellent service and good partners keeping my car in good working order.
I appreciate the work they do and I trust them.

GP
Grace P.
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Friendly, efficient and honest.
I've been taking my car to L & R for several years now and I can't say enough about how Brad and the people there treat their customers. I feel confident that as a woman I am not getting the run-around and adding things I really don't need.

TG
Tim G.
Washington
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Tim said Brad has been very up front with the repair to his vehicle.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Washington
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Mike said the business always does a great job and the staff is really honest with him.
This review was collected via phone interview by Customer Research Inc.

KS
Karl S.
Washington
Chevrolet Caprice
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Karl said the service was good.
This review was collected via phone interview by Customer Research Inc.

DT
Don T.
Washington
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Don said the business did everything he asked them to do and were very professional.
This review was collected via phone interview by Customer Research Inc.

RS
Ryan S.
Washington
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Ryan said the staff made him feel welcome, and like a part of the family. He said the work gets done right, and they don't beat around bush. They're good at troubleshooting, they know what they're doing, and the staff really take care of their customers.
This review was collected via phone interview by Customer Research Inc.

MB
Matt B.
Washington
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Matt said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Bremerton, WA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
Again, trust and reliability.
We've owned this car since new in 1998. We had less than 100,000 miles on when we moved to Bremerton. L & R has kept this vehicle in best operational condition for the last 80,000 miles. We rely on this vehicle to pull trailers and boat. They just keep it running! Thanks to L & R.

KW
Kyra W.
Washington
Dodge Neon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Kyra said the staff members were nice and they got the job done.
This review was collected via phone interview by Customer Research Inc.

EH
Emmitt H.
Washington
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Emmitt said this business was really up front with everything regarding the vehicle. The service was well priced.
This review was collected via phone interview by Customer Research Inc.

DH
Don H.
Washington
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Don said the business gave him no problems. They got the job done at the price that was agreed upon. He is thankful and appreciative for their help.
This review was collected via phone interview by Customer Research Inc.

JJ
Jim J.
Washington
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Jim said the staff went out of their way to performed what he need. He is pleased with honesty and fairness of the staff.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Washington
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Mike said the staff always do what is asked of them.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Washington
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Chris said she was referred by a co-worker, and she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RW
Rex w.
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Oil chg & overall check.
I've had this car for over 9 years during which I've had L&R do all maintenance. I've never been disappointed.

WH
Ward H.
Washington
GMC Sierra 3500 Classic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Ward said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.