Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

437 Reviews

98% Would Recommend
Latest Review 13 days ago

Reviews


AS
Anthony S.
Washington
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018 Category: Service
Anthony said he took his vehicle into this business for a tune up and the business said he needed new brakes and a brake booster. The night he picked up his vehicle his brakes locked up and when he called the business they were able to fix them again for free because it was their fault.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Washington
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Chris said the business had great customer service, workmanship, and honesty.
This review was collected via phone interview by Customer Research Inc.

EL
Ed L.
Washington
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Ed said this business had good people,
This review was collected via phone interview by Customer Research Inc.

CH
Chuck H.
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Great Service and very hospitable people
Great service and hospitable and frendly service

JM
January M.
Washington
Dodge Stratus Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
January said she took her vehicle in to get road worthy for a trip. The mechanics did what she asked of them and did not try and up sell.
This review was collected via phone interview by Customer Research Inc.

JP
Joan P.
Washington
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Joan said she has used the business for years because they are the best.
This review was collected via phone interview by Customer Research Inc.

DG
Deryl G.
Washington
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Deryl said he has been going to this business for 20 years, and is satisfied with the service he has gotten there.
This review was collected via phone interview by Customer Research Inc.

ML
Mia L.
Washington
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Mia said the business's staff explained what was going on with her vehicle pretty well.
This review was collected via phone interview by Customer Research Inc.

AJ
Amy J.
Washington
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Amy said she has used the business for service for 15 years, and trusts the work done.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Very best!
Love Brad and all the guys! They take such great care of my whole family. I trust them implicitly to do the very best every single time! Thank you gentlemen!!!

LB
Laura B.
Washington
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Laura said the business does great work.
This review was collected via phone interview by Customer Research Inc.

RW
Rex w.
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Oil chg & overall check.
L&R always does a great job with all of my vehicles. They are quick and dependable. I've been taking my cars to them for over 20 years.

BH
Bruce H.
Washington
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Bruce said the business is good, he has never had any problems with the service they provide.
This review was collected via phone interview by Customer Research Inc.

RA
Ron A.
Washington
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Ron said his vehicle is fine now, and it seems the business did a good job.
This review was collected via phone interview by Customer Research Inc.

KH
Kevin H.
Washington
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Kevin said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

TL
Thomas L.
Bremerton, WA
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Thomas said he liked the work and the responsiveness of the staff when he called for an appointment.
This review was collected via phone interview by Customer Research Inc.

JD
Jerry D.
Bremerton, WA
Ford Windstar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018
Nice people with very professional mechanics who do excellent work.
I have had all my vehicle maintenance and repair work accomplished at L & R Automotive for over 30 years. I never worry when the job is done that it was not done properly and have great confidence in their work. The shop has a great reputation for excellent work. I have had transmission replacement and new shocks installed within the past year and the lube, oil and filter work on three vehicles is accomplished as a normal routine.

KH
Kevin H.
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Happy Customer
Service is excellent.

JZ
Jessica Z.
Washington
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Jessica said the staff is honest and have always provided good quality service.
This review was collected via phone interview by Customer Research Inc.

TO
Tom O.
Washington
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Tom said they completed it in a timely manner and kept him informed.
This review was collected via phone interview by Customer Research Inc.