Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 488 Reviews )

99% Would Recommend
Latest Review 4 days ago

Reviews


MR
Miguel R.
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019
Honest and great service!!
There is no question about this shop, run by the best knowledgeable technicians and alway treat people right !!

SS
Stephany S.
Volvo V60 Cross Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019
Great service!
Professional, efficient, honest service

DH
Devi H.
Bainbridge Island, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Devi said the employees at this facility were kind, respectful, very personable, very gracious, very friendly. She stated they took the time to educate her on what they did and why. She said they even dropped her off at home and then picked her up again to pick up her vehicle.
This review was collected via phone interview by Customer Research Inc.

PD
Paul D.
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019
Great and thorough service!
Great and thorough service! Always appreciate their care and professionalism.

CW
Charles W.
Bainbridge Island, WA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Charles said he has been going to this business for 4 years. He has an older vehicle and appreciates how the technicians work with him to keep it running without spending too much.
This review was collected via phone interview by Customer Research Inc.

AH
Abigail H.
Bainbridge Island, WA
FIAT 500X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019
A true partner in car maintenance
Greenlight is always enthusiastic about being my partner in keeping my cars in tip-top shape. They're knowledgeable, and are good at communicating options and offering recommendations. They have never done anything unnecessary, and I am always happy to receive their very fair bills. It is always obvious that they love what they do.

AB
Arlo B.
Bainbridge Island, WA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Arlo said the service was good.
This review was collected via phone interview by Customer Research Inc.

KS
Kimberly S.
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019
Service and options
Thanks for your excellent service and the great options you offered regarding less expensive options regarding replacement tires and your advice about the brakes! You and your team are great!

MA
Mike A.
Bainbridge Island, WA
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2019 Category: Service
Spoke with Mike's wife. She said that they needed work to be done quickly. They were very accommodating. It is expensive but very reliable. She is very pleased with everything they've ever done. They are a very nice business.
This review was collected via phone interview by Customer Research Inc.

PA
Pam A.
Bainbridge Island, WA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019
Great Customer Service!!
They are always helpful and open regarding answering questions regarding your autos.

Verified Customer
Bainbridge Island, WA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019
Professional and fair
Did a great job finding the problem and respected input from my brother who is a mechanic in anoher state. They gave me more information to help clarify why their recommendations conflicted with my brothers and I was able to make the right choice based on all the information presented. In the end my brother agreed their recommendations was the right way to go.

LD
Luke D.
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019
Best service.
Honest, reasonable, fast, friendly and helpful.
How is this possible? Don’t know.

CC
Christina C.
Bainbridge Island, WA
Ford Escape
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/19/2019
too long for oil change
I left my car at 9 and was told it would be ready by noon, which is already a lot of time for an oil change. it wasn’t ready till 2 pm. The reason i was told was they didn’t have the right oil filter. The disconnect was that when i visited the garage days before to ask if they worked on my make of car they said yes, many of them. However, everyone was very nice.

PK
Pam K.
Bainbridge Island, WA
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Pam said she was very pleased with the business and what they do and how they handle their facility.
This review was collected via phone interview by Customer Research Inc.

DH
Doug H.
Bainbridge Island, WA
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
Snow tires
I stopped by at 8am to ask if they could change my summer for my winter tires. Returned at 10:45- work was done by noon.

BH
Bill H.
Washington
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Bill said the employees were good and he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Bainbridge Island, WA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Prompt, courteous, professional
Great local shop that’s been keeping our newer and older cars running for years. Definitely recommend them.

RF
Ruth F.
Bainbridge Island, WA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Always helpful
These guys always give good competent service. They get service done quickly and are available for questions and help in between services, too.

AH
Anne H.
Bainbridge Island, WA
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019 Category: Service
Anne said the employees seemed honest and direct. She is quite satisfied with the work and how the vehicle runs.
This review was collected via phone interview by Customer Research Inc.

MG
Moe G.
Washington
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Moe said the service was good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 488 in total