Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

(490 Reviews)

99% Would Recommend
Latest Review 3 days ago

Reviews


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Christina C.
Bainbridge Island, WA
Ford Escape
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/19/2019
too long for oil change
I left my car at 9 and was told it would be ready by noon, which is already a lot of time for an oil change. it wasn’t ready till 2 pm. The reason i was told was they didn’t have the right oil filter. The disconnect was that when i visited the garage days before to ask if they worked on my make of car they said yes, many of them. However, everyone was very nice.

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Bill L.
Bainbridge Island, WA
Chrysler Town & Country
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/25/2019 Category: Service
Bill said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Todd T.
Bainbridge Island, WA
Jeep Grand Cherokee
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/26/2018 Category: Service
Todd said that the service wasn't too great because the business had to outsource him to another facility.
This review was collected via phone interview by Customer Research Inc.

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Connor M.
Washington
Jeep Liberty
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/05/2016 Category: Service
Connor said this business had good customer service. The job got done but they left black smudge marks in his vehicle. They could have been more efficient.
This review was collected via phone interview by Customer Research Inc.

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Jerry D.
Bainbridge Island, WA
Infiniti QX56
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/16/2016 Category: Service
Jerry said the problem he came in to this business for has just repeated itself, and he is going to have to come back.
This review was collected via phone interview by Customer Research Inc.

Displaying all 5 Review