Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

627 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


SS
Stanley S.
Port Hadlock, WA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Honesty is the best
Policy, thank you for being honest about our car while it was there for a double blown fuse replacement. We appreciate it. Stan

DS
Dean S.
Washington
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Kept us informed. Timely. Seemed too have fixed the problem.
Great

KC
Kathryn C.
Bremerton, WA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Service
Hyudia Santa Fe 18 month service
Facility is clean, staff is polite, and work has always been accomplished to our satisfaction

AW
Alan W.
Kingston, WA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Excellent
Efficient , friendly, thorough. Information delivered clearly and in a timely manner. Waiting area very comfortable. Agent,Larry who assisted me was very professional.
KILY V., Service Manager from Haselwood Hyundai responded on 02/12/2019

Thank you allowing us to service your vehicle.

Kily Voskuhl
Service Manager
360-377-3855
kvoskuhl@haselwood.com

MD
Minnie D.
Bremerton, WA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Staff and service
Excellent
KILY V., Service Manager from Haselwood Hyundai responded on 02/12/2019

Thank you for the 5 star review

Kily Voskuhl
Service Manager
360-377-3855
kvoskuhl@haselwood.com

Verified Customer
Port Angeles, WA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Comfortable service waiting area. Staff are polite and helpful
We have had great experiences when having our car serviced at Haselwood Hyundai.
KILY V., Service Manager from Haselwood Hyundai responded on 02/12/2019

We appreciate the great review. Thank you.

Kily Voskuhl
Service Manager
360-377-3855
kvoskuhl@haselwood.com

Verified Customer
Poulsbo, WA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
So helpful!
The service department were very helpful and very friendly. Thank you for making it a good experience overall.
KILY V., Service Manager from Haselwood Hyundai responded on 02/12/2019

Thank you for the great review and kind words

Kily Voskuhl
Service Manager
360-377-3855
kvoskuhl@haselwood.com

ML
Mikki L.
Silverdale, WA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Good Experience
As always, a positive experience at Haselwood. The atmosphere is welcoming. The people are wonderful. The service is excellent.
Thank you Haselwood.
KILY V., Service Manager from Haselwood Hyundai responded on 02/12/2019

Thank you for the great review.

Kily Voskuhl
Service Manager
360-377-3855
kvoskuhl@haselwood.com

AM
Alfred M.
Gig Harbor, WA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/07/2019 Category: Service
Service on Hyundai
Not happy right now

Verified Customer
Port Orchard, WA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Customer Service
Larry White provided quality customer service and kept us informed about the progress of the service of our vehicle.
KILY V., Service Manager from Haselwood Hyundai responded on 02/12/2019

We appreciate your business and appreciate the review.

Kily Voskuhl
Service Manager
360-377-3855
kvoskuhl@haselwood.com

RE
Ron E.
Port Townsend, WA
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Personalized service. Polite and helpful staff
Pleasant experiance
KILY V., Service Manager from Haselwood Hyundai responded on 02/12/2019

We appreciate the 5 star rating and review. Thank you.

Kily Voskuhl
Service Manager
360-377-3855
kvoskuhl@haselwood.com

MR
Molly R.
Silverdale, WA
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Absolutely Fantastic!
Everytime I go to the service center, I'm always greeted with smiles and friendly attitides. The work done on my car is always quality and well done. I'm always told of what was done and what is recommended for the next visit and daily driving. The wait time is never long either. I'm a proud Hyundai owner. Thanks to all the staff that take good care of my car!

DS
Derek S.
Kingston, WA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/04/2019 Category: Service
Great place for you car
This place and always worked on our cars..Both VW and HY. Always been a great place to do. I do not a bit more of corporate feel with new ownership. As a customer of PARR for many years, that team then was a lot more personable.
We will still continue to use this place for our Hyundai Sonata 2.0T Limited.
Warranty replaced our Turbo unit and provided rental while in shop. Was great service.

Verified Customer
Bremerton, WA
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Customer service
Amazing customer service

DS
Debra S.
Port Angeles, WA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Fast and friendly
Efficient, very accommodating, super friendly.

MM
Marc M.
Port Angeles, WA
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Great service department
Did a great job. Quick in and out. Nice facility.

TJ
Tameka J.
Port Orchard, WA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Good service
Service was fast.

Verified Customer
Poulsbo, WA
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2019 Category: Service
Service
Clean and timely. Lots of personnel present.

BW
Bill W.
Port Orchard, WA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019 Category: Service
Friendly staff. Timely service
Very good experience overall. Only disappointment was when I got home the check engine light came on the next day. So I’ll have to come in again. Not sure if it was caused by the updates/ recall work you did or what. Rather coincidental I’d say. Hope you’ll fix it for me.

EM
Elaine M.
Bremerton, WA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Outstanding Service!
My appointment was easy to schedule. The service department took me in on time, and finished as promised. The intake person even checked to see if my car had any recalls on it. I am completely satisfied. Elaine M.