Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

461 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
93% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


EM
Elaine M.
Bremerton, WA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Outstanding Service!
This dealership's service is by far the best I have ever had. At my appointed time I was promptly checked in, the service offered was explained to my satisfaction, I was shown to the quiet, comfortable waiting area where I relaxed until the service was completed on time. I was kept advised of the work in progress, and was very pleased with the "extras" i.e. tire rotation and wiper change out. All the staff was very professional and personable.
Elaine McDonald

DM
Dajue M.
Bremerton, WA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Good job
Would recommend to a friend. Great job

Verified Customer
Bremerton, WA
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018 Category: Service
My impression of my last maintenance visit
I like the facililty and I feel like customer service matters when I'm there.

Verified Customer
Steilacoom, WA
2018 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Reconsider car wash policy
A small thing that can make a big difference in satisfaction

CR
Charles R.
Port Angeles, WA
2011 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
2011 Santa Fe
good

DD
Don D.
Gig Harbor, WA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
friendly and they get it done on time
great and clean

GH
Gerald H.
Poulsbo, WA
2013 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Great Service
Always feel well treated, respected, and feel like I can trust the people working on my vehicle

WS
William S.
Tacoma, WA
2013 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Excellent service
The service, honesty and prices are amazing. So much bette than the Tacoma Hyundai dealerships. Worth the drive to Bremerton!

DB
Dorothy B.
Port Angeles, WA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Great
Nice personal

SW
Sherry W.
Lowell, AR
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Excellent Service
Laurie Mellick always makes sure all has been done that I request. She is an asset to your company. Others are friendly, too.

Verified Customer
Kingston, WA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Customer service
Quick service

GE
George E.
Lakebay, WA
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Friendly and efficient
Cameron was very friendly and informative.

DW
Dave W.
Sequim, WA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Clean, Courteous, promise kept
Service was performed in the time promised. No hard up-sell for unneeded products or service. Waiting area was clean, well appointed and comfortable.

AS
Allen S.
Bremerton, WA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Fast & Reliable
I’m still waiting for my part to come in and get the call to bring in my car to put the part in...

Verified Customer
South Colby, WA
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Nice place
Smiles considerate, respectful, and solid work ethics

PS
Pamela S.
Port Orchard, WA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
car owner
Employees are all friendly & professional.

BW
Brittney W.
Olalla, WA
2007 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Couldn't get any better
the times that I have gone in there the customer service is fantastic they explain everything to you in detail so then you don't sit there wondering what's going on. you need an appointment you get it that week you don't have to sit around waiting. When getting your oil changed you don't have to sit around for forever either you get it and you get out I would recommend this to friends and family.

Verified Customer
Poulsbo, WA
2007 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Service
Overall not too bad.

RD
Robert D.
Port Ludlow, WA
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Outstanding Service Every Time
This latest trip was a followup on a warranty issue. Tim, my service advisor, made sure my work was completed in a timely manner and to my complete satisfaction. While i did not purchase my car from Haselwood, i go there for all my servicing. I recommend them to all my friends.

Verified Customer
Port Orchard, WA
2007 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Great job
Always friendly staff with great customer service!