Paramount Genesis Experience was Great. I love my new 2022 GV80. Sales, financial, and maintenance te
am were fantastic and very professional! Thank you!
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Both "Genesis Joe", our salesman and Joey, service manager are AWESOME! I bought my GV80 in February
and today I had my Genesis "Re-connect" experience and I was amazed at the extensive knowledge my salesman, Joe Delmege has about my car. He assisted me with professionalism and patience. This is the best vehicle I have ever purchased!
Joey in service is wonderful. His attention to the customer is outstanding. I look forward to my complimentary service appointments. I can't say enough about how great this Genesis dealership is!
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Mark Stechel and Charlie were fantastic to work with. Mark was extremely knowledgeable about the vehi
cle and made the purchasing process very enjoyable and easy. He kept me in the loop on the status of my vehicle and called me once the GV70 was in the dealership. I was able to pick the car up that same day! Charlie made the finance process very straightforward compared to all the other car purchase experiences I have in the past. I would highly recommend Genesis of Bayside!
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There are no words that could express not only my disbelief but my total disappointment in this estab
lishment. DO NOT EVER bring your vehicle to this place. After wanting to charge me $3500 for a a/c hose replacement, I told them I didn't want them to perform the service and would be picking my car up. The service writer told there would be a $169 service charge. When I got to the dealership the service writer was not there, no ticket was available, and no one else could release my car. I asked to dpeak with the manager, and was told the manager had quit and they had no manager at this time. After an hour wait, and unmet request, the service writer returned, and said, "I should have told him what time I was coming". Then presented me with a $334 bill, of which $80 was a security fee for protecting your information. Of course with no manager, who do you go to? I'm taking this issue up with corporate.
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