I found the staff at the facility to be very engaging and helpful. My preference for a particular co
lor of the Genesis GV80 narrowed my choices.
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Vehicle was prepared before my arrival and the delivery overall was professional and courteous. I cou
ld not of asked for a more perfect execution of a sale. Not to mention the beauty sold itself!
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Thank you Isaac! Had a fantastic experience with Isaac at Genesis of Kearny Mesa. The transaction pr
ocess was very fast and friendly. The GV80 is such a great quality vehicle and I have loved driving it over the past few weeks.
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I was initially contacted by Nicole after I conducted an online vehicle search. I gave her my request
ed vehicle specifications. She acknowledged that they had several vehicles that fit my criteria, but the cars already had holds on them via deposits. A few days later Nicole called and indicated one of the vehicles became available. Subsequently, I spoke to Jay. We reviewed the details and vehicle specifications to ensure the vehicle had all the features I wanted. Jay was extremely accommodating and transparent about price negotiations and the sales process. My wife and I visited the dealership to review the vehicle. The vehicle was exactly as described and we settled on the price. There were no extras or hidden fees in the purchase order and the process was very transparent. We completed the sales process with Jose. It ran very smoothly and Jose answered any questions I brought up. Lastly, Max completed the vehicle delivery with a thorough explanation of the features and functions of the vehicle.Max was very patient and indulgent as I had many questions about the features he demonstrated. I had an exceptional buying experience. I was extremely satisfied with all aspects of the dealership. Nicole, Jay, Jose and Max, thank you for your efforts to make this a pleasant and stress-free transaction. Vehicle was a GV70, purchased on 01/15/22.
I had a good experience working with Danual at the Sterling McCall Gensis of Southwest Houston. I ha
dn't bought a new car in over 15 years, and I'm glad I bought my Genesis from this location. I was pleased with the negotiation process and financing. Everything was very easy. I'd recommend buying your Genesis from this dealership.
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The team that assisted me with the selection, acquisition and hand off of my 2023 GV70 were outstandi
ng! The continued follow up calls and tutorials have been so very beneficial.
Kudos to Arick, Thomas and Mark.
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