Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

206 Reviews

100% Would Recommend
99% Business Response
Latest Review 8 days ago

Reviews


Verified Customer
Downingtown, PA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Always accomodating and honest
Always professional and a pleasure to deal with. Customer service focused in a time where this is hard to find.

TR
Todd R.
Downingtown, PA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Todd said the employees completed everything he requested. They provided good service. The work was done on time.
This review was collected via phone interview by Customer Research Inc.

TW
Thomas W.
Downingtown, PA
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Thomas said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Wendy S. from 113 Automotive LLC responded on 06/27/2018

Thank you for your business Tom


NM
Nadine M.
Coatesville, PA
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Nadine said she has never had any problems and she has always been satisfied with the service.
This review was collected via phone interview by Customer Research Inc.
Wendy S. from 113 Automotive LLC responded on 06/27/2018

Thank you for the review and your business Nadine !!


HZ
Harold Z.
Coatesville, PA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Harold said that the facility is always good, he can take his vehicle in and even if they can't fix it at that time they help him out and point him in the right direction.
This review was collected via phone interview by Customer Research Inc.
Wendy S. from 113 Automotive LLC responded on 06/27/2018

Glad the dealer was able to help you with the warranty work.    
Thank you for the review and your business Zig !!


JM
John M.
Downingtown, PA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Spoke with Angela. She said that the staff always bends over backwards to accommodate her, they are willing to work with her and they always try to find the most economical way to get the job done.
This review was collected via phone interview by Customer Research Inc.
Wendy S. from 113 Automotive LLC responded on 05/29/2018

Thank you Angela for the review !  We appreciate all your business !!!


SC
Stuart C.
Coatesville, PA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Spoke with Barb. She said the service was great.
This review was collected via phone interview by Customer Research Inc.
Wendy S. from 113 Automotive LLC responded on 05/29/2018

Thank you for your business and recommendation Barb !


EW
Eric W.
Downingtown, PA
Mercedes-Benz GLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
Vehicle inspection
Outstanding service! Arrived at the garage for inspection and they took me right in. Professional and courteous.
Eric W. Downingtown, PA.
Wendy S. from 113 Automotive LLC responded on 05/16/2018

Thank you for the real nice review Eric !  Thank you also for your business


RH
Richard H.
Parkesburg, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
Very talented mechanics, Honest , Speedy, and warm old fashioned personalities.
The very trusty mechanics and staff here are great. They are very honest hard working people. If your looking for an great mechanics that will NOT try and scam you this is the place. I couldnt have ask for a better mechanic. They are very informative, fast, and polite. Auto techs like this are very hard to find.
Wendy S. from 113 Automotive LLC responded on 05/16/2018

Thank you very much for the real nice review and recommendation Rich !!   Thank you also for your business and your trust in 113


AV
Ajay V.
Downingtown, PA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Ajay said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.
Wendy S. from 113 Automotive LLC responded on 05/17/2018

Thank you for your business and review Ajay 


NM
Nancy M.
Downingtown, PA
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Nancy said the technicians at this business had her vehicle ready within a couple of hours. She is very pleased with the first rate service, she is very happy and is very comfortable with her vehicle.
This review was collected via phone interview by Customer Research Inc.
Wendy S. from 113 Automotive LLC responded on 05/10/2018

Glad you are happy with the service Nancy.  Thank you for the review and recommendation 


RH
Richard H.
Coatesville, PA
Audi A3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Richard said this is a great business. The staff are honest people, good mechanics, and they're very informative.
This review was collected via phone interview by Customer Research Inc.
Wendy S. from 113 Automotive LLC responded on 05/08/2018

Thank you for the nice review Rich.  Glad we ere able to help you out .


AT
Avis T.
Paoli, PA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Avis said that Wendy did wonderfully when helping her with her vehicle's needs.
This review was collected via phone interview by Customer Research Inc.
Wendy S. from 113 Automotive LLC responded on 04/30/2018

Thank you for your business Avis and we appreciate your review


RT
Robert T.
Downingtown, PA
Subaru XV Crosstrek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Robert said the staff were quick to answer and he's always satisfied. Chris and Wendy are always courteous, quick, dependable, and straight-forward.
This review was collected via phone interview by Customer Research Inc.
Wendy S. from 113 Automotive LLC responded on 04/30/2018

Bob, thank you for your business and your review


NM
Nadine M.
Coatesville, PA
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Nadine said she's never had a problem with this business.
This review was collected via phone interview by Customer Research Inc.
Wendy S. from 113 Automotive LLC responded on 04/30/2018

Thank you Nadine for your business and review !


GW
Georgiann W.
Coatesville, PA
Kia Amanti
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Spoke with Pam. She said they're the best, they're honest and they do a great job. She's very pleased with them and they're nice to deal with.
This review was collected via phone interview by Customer Research Inc.
Wendy S. from 113 Automotive LLC responded on 04/23/2018

Thank you very much for the nice review.  And thank you for all your business through the years.


SB
Scott B.
West Chester, PA
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Scott said the business communicated, advised and provided good feedback. He said he is pleased with them.
This review was collected via phone interview by Customer Research Inc.
Wendy S. from 113 Automotive LLC responded on 04/30/2018

Thank you for your business and your review Scott !


RB
Robert B.
West Chester, PA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Robert said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Wendy S. from 113 Automotive LLC responded on 04/09/2018

Thank you for your business and recommendation Robert !


PC
Philip R C.
Strasburg, PA
Chrysler Town & Country LWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018
Attention to detail, personal care, friendliness, trustworthiness, fair pricing
Friendly, attentive, fair priced, efficient, knowledgeable, trustworthy. A positive experience.
Wendy S. from 113 Automotive LLC responded on 04/03/2018

Thank you Phil for the nice review.   Always good to see your and Janet


JA
Jorge A.
Downingtown, PA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Jorge said the service is the best in the area.
This review was collected via phone interview by Customer Research Inc.
Wendy S. from 113 Automotive LLC responded on 03/29/2018

Thank you so much for your nice review Jorge !!  We appreciate  your business .