13 And Crooks Auto Repair Inc

Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.8

( 303 Reviews )

99% Would Recommend
Latest Review about 2 months ago

Reviews


KN
Ken N.
Clinton Township, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
Ken said the business did an excellent job. He has no complaints. The guy who helped him was very nice and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

PD
Phyllis D.
Franklin, MI
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2017 Category: Service
Phyllis said the business does a nice job. She is happy. They got the service done in a hurry, which was nice.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Columbus, OH
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
David said it was a fine visit. It was good and the staff worked on the Friday after Thanksgiving.
This review was collected via phone interview by Customer Research Inc.

DR
Dave R.
Royal Oak, MI
Pontiac Aztek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Dave said he has been visiting this business for 20 years. He has never had a problem.
This review was collected via phone interview by Customer Research Inc.

DF
Don F.
Royal Oak, MI
Pontiac Aztek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Don said although the price of the service was a bit high, he was happy with the quick service.
This review was collected via phone interview by Customer Research Inc.

AP
Andria P.
Royal Oak, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Andria said the business did a great job, and it was done on time.
This review was collected via phone interview by Customer Research Inc.

HT
Howard T.
Detroit, MI
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Howard said he is very satisfied with this business. They were thorough, honest, informative and quick.
This review was collected via phone interview by Customer Research Inc.

CM
CLAUDIA M.
Royal Oak, MI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017
Great service!
I took the car in for routine service - oil change and tire rotation. I had expected to be leaving the car and picking it up later, but they started work immediately so I only had to wait about 20 minutes for the entire job. The staff was very pleasant, helpful and professional.

VL
VICK L.
Berkley, MI
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2017
Good service and expanded hours vs competitors
I wanted to get my son's car in their shop to check out the noises it made while going over any bump. They diagnosed it as sway bar links and it also needed a battery. They called with the repair charge and we proceeded. Later that day they called back and it also needed rear struts which made the bill over 2.5X more (communication issues between staff). But they did get the job done in a day and were always friendly and professional. A nice part of this shop is that they work Saturdays unlike many others. And you can drop car off and pick up while the gas station is open despite the garage being closed.

PW
Paul W.
North Myrtle Beach, SC
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017 Category: Service
Paul said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

EF
ERNIE F.
Royal Oak, MI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017
Friendly, efficient, fast
I can trust them. Simple as that

MS
Michael S.
Royal Oak, MI
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Michael said their service was good and fast.
This review was collected via phone interview by Customer Research Inc.

JS
JIM S.
Royal Oak, MI
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017
Complete Auto Service
I had a lot of repairs to be done at once on my 2004 Grand Prix, Dave Taylor the owner suggested that for the muffler repair that I take is to a different shop. Dave explained to me in detail what to ask for at the other shop, they listened and did just what I needed to quiet my exhaust down. Dave also recommended the shop the use. This decision by Dave save time and money....... his time and my money. Thanks Dave.

TK
TORU K.
Berkley, MI
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017
good price and good service
very good price.

MA
Mary A.
Royal Oak, MI
Chrysler New Yorker Fifth Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Mary said she has been visiting this business for many years and has always been satisfied.
This review was collected via phone interview by Customer Research Inc.

SW
Shuyang W.
Royal Oak, MI
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Shuyang said the staff were courteous, friendly and nice. The service was quick.
This review was collected via phone interview by Customer Research Inc.

CK
Chris K.
Royal Oak, MI
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Chris said he is always satisfied with their service. The facility is quick and their prices are fair.
This review was collected via phone interview by Customer Research Inc.

KK
KEITH K.
Troy, MI
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017
Awesome work!
I had my 2010 F150 in for its 100,000 mile tune-up. They did the work and had it done in far less time than I had anticipated and when I arrived back at the station to pick it up - it cost significantly less than I anticipated and was quoted. What an awesome business!

JZ
JENNIFER Z.
Royal Oak, MI
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017
Excellent Service and price!
Took my car to the dealership for a leak, gave some direction on what I thought, came close to it - needed a new water pump - they gave me an extremely high$ price and told me 4 hours labor - called Dave at Sunoco - quoted me a price - HALF THE COST! and half the time! - took it in the next day and bam! All fixed and running perfect. My new fav fix-it shop for my baby. Very glad for their expertise!

WB
Whitney B.
Royal Oak, MI
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Whitney said the employees completed her service very quickly.
This review was collected via phone interview by Customer Research Inc.