4th Street Auto Care


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

429 Reviews

100% Would Recommend
Latest Review about 13 hours ago
Dave M. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service on my S-10 pick-up truck."
4th Street Auto has been, is now, and always will be my place to bring my vehicles! I am always treated with respect, am greeted with a handshake, and given the kind of professionalism I expect from the guys at 4th Street Auto. I value my relationship with these men and know that when I take my car to them I will get a job well done or, if anything is not quite right it will be corrected in a timely fashion. I hope these guys will stay in business for a long time yet to come and out-live me.
Vehicle: Chevrolet S-10
Service Date: 02/20/2018
Review Created: 02/22/2018 05:32 AM
Michael Y. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and helpful"
My car was smoking and would not drive Friday morning. After taking an Uber to work I called Rick and he helped arrange towing and diagnosed my car before lunch. A couple days later I am driving my car as if nothing happened and I am very satisfied with my experience.
Vehicle: Honda Civic
Service Date: 02/13/2018
Review Created: 02/15/2018 01:39 PM
Rick K., Owner at 4th Street Auto Care responded on 02/19/2018

Thanks for your trust in us Michael. Good luck to you and your wife in your carreers

Rick Kilbourn
Owner
Hank V. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Absolutely Professional Service"
I have had my cars serviced at many garages over the past 60 years.
This is the only place where I have been able to make an appointment
for the service I needed. The work has always been completed in the
time agreed upon. It doesn't get much better than that.
Their communication and follow up keeps me well informed.
Vehicle: Chrysler 300M
Service Date: 02/13/2018
Review Created: 02/15/2018 08:17 AM
Rick K., Owner at 4th Street Auto Care responded on 02/19/2018

We appreciate your businees and trust Hank. See you soon

Rick Kilbourn
Owner
Doris V. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Feb 7 2018"
Service was great as always! Thank you
Vehicle: Honda Civic Sdn
Service Date: 02/07/2018
Review Created: 02/08/2018 04:47 AM
Rick K., Owner at 4th Street Auto Care responded on 02/19/2018

Thank you Doris. See you soon

Rick Kilbourn
Owner
Manuel C. on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Royal Oaks finest"
A great place with knowledgeable people.
Never a hard sell just the facts.
They fix it the right way, no short cuts.
Thanks Bill!
Vehicle: Ford Edge
Service Date: 02/02/2018
Review Created: 02/04/2018 04:42 AM
Rick K., Owner at 4th Street Auto Care responded on 02/06/2018

Thank you for the great review Manuel

Rick Kilbourn
Owner
William C. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
Great service with my oil change. fair prices and always take care of my car and answer all my questions and let me know what I need.
Vehicle: Jeep Cherokee
Service Date: 02/01/2018
Review Created: 02/03/2018 04:55 PM
Rick K., Owner at 4th Street Auto Care responded on 02/06/2018

Thank you for the review. We appreciate your trust

Rick Kilbourn
Owner
Roger B. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people who work there. "
I have been going to 4th Street Auto for many years because of the quality of their work. They explain everything that needs to be done and why.
Vehicle: Ford Expedition EL
Service Date: 01/26/2018
Review Created: 02/01/2018 03:33 AM
Rick K., Owner at 4th Street Auto Care responded on 02/02/2018


Thanks so much for the great review Roger. We appreciate your business and friendship.

Rick Kilbourn
Nathan A. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch, completely smooth first experience - I'll be back!"
Like many, I typically don't write reviews unless I've had an exceptionally good or poor experience. Having been tipped off to great care at 4th Street Auto by my girlfriend, I took my aging Ford Focus in for some exhaust work and a stuck passenger window. Bill and his team got the window working by magic, though the exhaust turned out to be a bigger job than I was ready for. While my car was in the shop, however, Bill was able to complete some overdue maintenance. I left with a small bill - and a smile!
Vehicle: Ford Focus
Service Date: 01/30/2018
Review Created: 02/01/2018 02:12 AM
Rick K., Owner at 4th Street Auto Care responded on 02/02/2018

I appreciate the 5 star review Nathan. Your girlfriend is a wise person. :) We hope to see you again soon.

Rick Kilbourn owner
Ed D. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and best service in the area"
Been going here for service on all of my vehicles since they opened. Best service in the area, would not go anywhere else. Staff are friendly and helpful (Especially Bill).
Vehicle: Ford Ranger
Service Date: 01/12/2018
Review Created: 01/31/2018 08:27 AM
Rick K., Owner at 4th Street Auto Care responded on 02/02/2018

Thank you Ed. We appreicate your long term trust. See you soon.

Rick Kilbourn owner
Gail B. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
Friendly, honest and fair. Bill is the best!
Vehicle: Jeep Liberty
Service Date: 01/26/2018
Review Created: 01/31/2018 07:31 AM
Rick K., Owner at 4th Street Auto Care responded on 02/02/2018

Thank you Gail. You're right I'm not sure what we would without Bill's smiling face at the counter

Rick Kilbourn
Owner
Dana M. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great"
One of the best relationships that I started 25 years ago. Great service and friendly staff
Vehicle: Chevrolet Malibu
Service Date: 01/10/2018
Review Created: 01/31/2018 07:13 AM
Rick K., Owner at 4th Street Auto Care responded on 02/02/2018

Thanks for the review Dana. 25 years? That's a long time. LOL
It's customers like you that make us what we are. See you soon

Rick Kilbourn

Myrna K. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I have taken the last 2 cars to 4th Street for all of their maintenance. I have complete faith in them. Very friendly.
Vehicle: Jeep Patriot
Service Date: 01/30/2018
Review Created: 01/31/2018 06:12 AM
Rick K., Owner at 4th Street Auto Care responded on 02/02/2018

Thank you so much Myrna. It's a please to keep your car going.

Rick Kilbourn
Owner

Gail B. on 02/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and reliable service."
Personal care, honest and trustworthy and Bill is the best.
Vehicle: Jeep Liberty
Service Date: 02/01/2017
Review Created: 02/03/2017 05:16 AM
David K. on 02/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest friendly service"
4th Street Auto is a high-end auto service provider that also makes the client feel confident that they have it all under control. They would not recommend unnecessary work just for profit, nor take advantage of a client. Recommended to me by my brother-in-law, they are literally my neighbors.
Vehicle: Toyota Camry
Service Date: 01/02/2017
Review Created: 02/01/2017 11:48 AM
Vic S. on 02/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Vic said he has been going to them for 40 years. They always do the work that needs to be done and he is always happy with the outcome. He recommends the business to anyone who is looking for a mechanic.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 01/26/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
Sue A. on 01/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always able to get in, even in a crisis situation, like this was!"
The guys at 4th Street Auto are accommodating, have quick turnaround and won't rip you off. Have been going to them for years and will continue to do so.
Vehicle: Ford Taurus
Service Date: 01/27/2017
Review Created: 01/30/2017 06:33 AM
Bill C. on 01/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy and honest "
On time and friendly
Vehicle: Saturn Vue
Service Date: 01/06/2017
Review Created: 01/30/2017 03:22 AM
Brennan B. on 01/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and personal care"
Great service. The kind of customer care you rarely see these days. Attentive and professional
Vehicle: Ford Fusion
Service Date: 01/23/2017
Review Created: 01/25/2017 06:16 AM
Cassidy Z. on 01/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always the best!!"
Thank you so much! I've been a very happy customer for many years (with 4 different cars).
Vehicle: Honda Accord
Service Date: 01/20/2017
Review Created: 01/24/2017 11:08 AM
Vicki S. on 01/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"PERFECT!"
Professional....Kind....Honest....Great Prices.....Wonderful.....Bills Awesome!
Vehicle: Ford Escape
Service Date: 01/20/2017
Review Created: 01/22/2017 05:53 AM
Displaying Review 1 - 20 of 429 in total