Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

962 Reviews

100% Would Recommend
Latest Review 7 days ago

Reviews


MT
Melanie T.
Philadelphia, PA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Melanie said the staff did a really good work and they have a very good customer service.
This review was collected via phone interview by Customer Research Inc.

CD
CARMENCITA D.
Bear, DE
Kia Rondo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
this is the greatest auto body shop in the world because I never have any complaints on any of the work done on my KIA RONDO
This auto shop is clean and comfortable. There is hot coffee for the customers and a huge soda vending machine. I believe Joey when he says that my car needs a special service.
I have been bringing my cars here for years. It is the only place where I can trust the machanics to replace whatever there is need to be replaced. I do long distance driving and I always feel comfortable driving across the country. I have never had any disagreements with the owner or his workers. We are family and the guys treat me like their sister. Thanks for 1st Rate Auto Repair.

IM
Ian M.
Philadelphia, PA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Ian said Ron does good work and is honest.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Philadelphia, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Highly recommended
Stumbled across this place, trust the guys & have started spreading the word. I see them treat ppl w/respect & honesty.

BH
Blake H.
Philadelphia, PA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Blake said when he had some issues with his vehicle after the business had serviced it, he called in and they told him to come in for them to fix it for free, which is what he's looking for in a repair facility.
This review was collected via phone interview by Customer Research Inc.

SP
Stephen P.
Philadelphia, PA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Stephen said they are the best.
This review was collected via phone interview by Customer Research Inc.

JC
Jude C.
Philadelphia, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Great service! Great people!
Quality work done by talented mechanics who always call before they begin repairs.
Always responsive and just genuinely good people to deal with!

Verified Customer
Philadelphia, PA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
Always super friend and dependable
I’ve brought every car I’ve ever purchased to 1st rate. Rather than take it to the dealer I’ll take it there. The staff is far more friendly then anywhere else and extra helpful when explaining whatever problems I may have with my vehicle.

SF
Sandra F.
Philadelphia, PA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
The Best
Next to a person's home their car is second. For one's car you want only the best mechanics working on your car and 1st Rate Auto & Truck Repair are the best. They explain the problem and what needs to be done to correct the problem. The cost is reasonable. The time frame in which the work will be completed is right on. No phone calls saying oh it's going to take 2 more days. No, if it's a fix you can wait for they will tell you and if it will take longer they will tell you that too. No guess work with these guys. I highly recommend 1st Rate Auto & Truck Repair.

GS
Gary S.
Philadelphia, PA
Lincoln Mark LT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Gary said he always get good service. Ronnie and the owner are really good people.
This review was collected via phone interview by Customer Research Inc.

LG
Laura G.
Philadelphia, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Laura said that the place was great, they gave her lots of options and advice on her repairs which she liked, they were really nice and she felt like they cared.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chester Heights, PA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
On time
As always these guys are available to take care of your auto needs. No matter the issue, they’re always on time. Looking forward to getting some major work taken care of next week. Thanks for talking me off the ledge multiple times.

NT
Nichole T.
Philadelphia, PA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Nichole said they are the bomb.
This review was collected via phone interview by Customer Research Inc.

TS
Tierra S.
Philadelphia, PA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Tierra said the employees were nice, helpful and very informative.
This review was collected via phone interview by Customer Research Inc.

CB
Crystal B.
Philadelphia, PA
Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Spoke with Crystal's grandson. He said he received great service from the staff.
This review was collected via phone interview by Customer Research Inc.

LL
Logan L.
Philadelphia, PA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Logan said the business was great.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Philadelphia, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Honesty
I keep coming back because of honest work & fair prices. The pleasant ppl are a plus.

CD
CARMENCITA D.
Bear, DE
Kia Rondo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
The repair shop is always clean, and there is a clean soda vending machine and a clean snack machine.
I enjoy getting my KIA RONDO serviced here. Management always treat me like family. 1st Rate has a hot coffee maker. Hmmmm hmmm good. There is a large TV screen to watch while waiting, to keep from getting bored. I watch morning tv shows and the news. This helps the waiting time go by fast. Joey and Ron always explains what the car repairs will be. Before work is done and always breaks down the bill to me before I leave. I am a very satisfied customer.

Thank you to ALL the STAFF at 1st Rate Auto and Truck Repair ☺

JW
James W.
Philadelphia, PA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
James said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MM
Marc M.
Philadelphia, PA
Nissan Maxima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/02/2019 Category: Service
Marc said the people are nice but prices are too high. The business is however, very accommodating.
This review was collected via phone interview by Customer Research Inc.