Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

928 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


EH
Elliot H.
Philadelphia, PA
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Elliott said the business is very knowledgeable and straight forward about the vehicle issues.
This review was collected via phone interview by Customer Research Inc.

RF
Richard F.
Philadelphia, PA
Dodge Ram Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Richard said that the place was efficient and got the job done right away.
This review was collected via phone interview by Customer Research Inc.

CB
Clarence B.
Upper Darby, PA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Clarence said the business has really good customer service. He said they always explain the service and they are always on point.
This review was collected via phone interview by Customer Research Inc.

IM
Ian M.
Philadelphia, PA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Ian said the manager, Ron, is an excellent guy, one that will work with him. He cares about his customers. He also has a heart of gold.
This review was collected via phone interview by Customer Research Inc.

LC
Lisa C.
Philadelphia, PA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Excellent service
The 1st Rate team are outstanding. They provide information and do it quickly. Your car is in great hands.

NE
Nancy E.
Philadelphia, PA
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Greatest
In all the years I've got my car fixed this is the only place where I have trusted a mechanic entirely. I wouldn't go anywhere else.

ME
Minerva E.
Philadelphia, PA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018
Happy
I was very happy about my visit

SF
Sandra F.
Philadelphia, PA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Professional
The men at First Rate treat you like you are a valued customer. They take care of your car like it was their car. The price of service is reasonable.

RL
Rob L.
Pennsylvania
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Rob said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Berwick, PA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
James said the business was fair.
This review was collected via phone interview by Customer Research Inc.

LP
Lauren P.
Philadelphia, PA
Subaru Impreza Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Lauren said they were really honest , respectful and thorough and took her in as a walk-in.
This review was collected via phone interview by Customer Research Inc.

AG
Arielle G.
Wyncote, PA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Arielle said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DR
Danyelle R.
Chester Heights, PA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Danyelle said she was referred to the business and she loves them, plus the staff take their time to explain the codes on the computer about her vehicle.
This review was collected via phone interview by Customer Research Inc.

AD
Angeline D.
Philadelphia, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Angeline said the business did the work that she needed. They were very nice, honest and did not try to overcharge her.
This review was collected via phone interview by Customer Research Inc.

LJ
Lauren J.
Pittsburgh, PA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Lauren said everything seems to be fine.
This review was collected via phone interview by Customer Research Inc.

EA
Emily A.
Philadelphia, PA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Spoke with Michael. He said she really appreciates being taken in when the facility was full.
This review was collected via phone interview by Customer Research Inc.

KB
Kaitlin B.
Philadelphia, PA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Kaitlin said the service was not long.
This review was collected via phone interview by Customer Research Inc.

JJ
Juanita J.
Philadelphia, PA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Spoke with Jonathan. He said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CM
Cherise M.
Drexel Hill, PA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Spoke with Michael. He said the staff diagnosed the problem and fixed the situation.
This review was collected via phone interview by Customer Research Inc.

AB
Arthur B.
Philadelphia, PA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Give good advice on your car
Fix your car right the 1st time