Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

945 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


MM
Mark M.
Philadelphia, PA
Honda CR-V
Verified Customer
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02/17/2019
Honesty
I keep coming back because of honest work & fair prices. The pleasant ppl are a plus.

CD
CARMENCITA D.
Bear, DE
Kia Rondo
Verified Customer
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02/06/2019
The repair shop is always clean, and there is a clean soda vending machine and a clean snack machine.
I enjoy getting my KIA RONDO serviced here. Management always treat me like family. 1st Rate has a hot coffee maker. Hmmmm hmmm good. There is a large TV screen to watch while waiting, to keep from getting bored. I watch morning tv shows and the news. This helps the waiting time go by fast. Joey and Ron always explains what the car repairs will be. Before work is done and always breaks down the bill to me before I leave. I am a very satisfied customer.

Thank you to ALL the STAFF at 1st Rate Auto and Truck Repair ☺

JW
James W.
Philadelphia, PA
Buick Enclave
Verified Customer
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02/06/2019 Category: Service
James said they did a good job.
This review was collected via phone interview by Customer Research Inc.

AS
Al S.
Philadelphia, PA
Chevrolet Suburban
Verified Customer
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01/16/2019 Category: Service
Al said they are thorough and they're honest.
This review was collected via phone interview by Customer Research Inc.

FT
Freddie T.
Philadelphia, PA
Pontiac Grand Prix
Verified Customer
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01/16/2019 Category: Service
Freddie said the facility got his vehicle back on the road.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Philadelphia, PA
Cadillac CTS Wagon
Verified Customer
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01/14/2019
Mechanic
It's the best place you can go to get your car fixed and fixed right the vert first time that you go there, I would definitely recommend 1st rate auto to everyone

SF
Sandra F.
Philadelphia, PA
Toyota Corolla
Verified Customer
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01/05/2019
Super Service
The gentlemen at 1st Rate give service that just that - 1st Rate. I'm always treated like a special treated like a valued customer.

GW
Gabrielle W.
Philadelphia, PA
Nissan Altima
Verified Customer
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01/04/2019 Category: Service
Gabrielle said she always gets good and professional service. She was told what was wrong, they fixed everything and she likes it.
This review was collected via phone interview by Customer Research Inc.

RT
Reginald T.
Philadelphia, PA
Acura RDX
Verified Customer
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01/02/2019 Category: Service
Reginald said they take care of him every time he goes there,
This review was collected via phone interview by Customer Research Inc.

AF
Annemaire F.
Philadelphia, PA
Subaru Forester
Verified Customer
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12/28/2018
Great customer service
Let's be honest, a good mechanic, a trust worthy shop, and great customer service is hard to find these days. When you find all three in the same shop, why would you go anywhere else.
I do not feel ripped off when I leave.
I can honestly, and without reservation, recommend this shop.

WA
William A.
Philadelphia, PA
Nissan Pathfinder
Verified Customer
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12/13/2018
Always good
These guys always do it right at a fair price. Thanks.

JM
Jeffrey M.
Philadelphia, PA
Jeep Patriot
Verified Customer
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12/08/2018
Jeep Patriot
I’ve been going to First Rate Auto for almost 8yrs now. Five cars later and we still can’t emagine going to anyone else. The guys at First Rate are the only people I trust my cars with. These guys are Honest, Trustworthy, and Extremely knowledgable. Joe, Ron, and the guys at First Rate are hands down the best at what they do. We’ve never had a bad service. No complaints with pricing. Work always done in a timely manner, they take the time to explain everything they did and why and they even show you the parts they ordered and removed. I can’t say enough about the guys at First Rate Auto.

CL
Chastity L.
Philadelphia, PA
Buick Verano
Verified Customer
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12/08/2018 Category: Service
Chastity said the business does good work.
This review was collected via phone interview by Customer Research Inc.

AR
Alicia R.
Philadelphia, PA
Hyundai Veloster
Verified Customer
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12/05/2018 Category: Service
Alicia said they did a good job.
This review was collected via phone interview by Customer Research Inc.

BW
Barry W.
Philadelphia, PA
Ford Mustang
Verified Customer
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12/04/2018 Category: Service
Barry said the service was not bad.
This review was collected via phone interview by Customer Research Inc.

LC
Lisa C.
Philadelphia, PA
Nissan Altima
Verified Customer
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12/03/2018
Amazing Auto
Always pleasant and attentive. Easy to talk to and very informative.

EK
Edward K.
Philadelphia, PA
Dodge Pickup
Verified Customer
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12/03/2018 Category: Service
Edward said he always gets service right away, they're very good people. He never has to take his vehicle back because of something being wrong with the repairs. They take good care of their customers.
This review was collected via phone interview by Customer Research Inc.

EH
Elliot H.
Philadelphia, PA
Chevrolet Silverado 2500HD
Verified Customer
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11/09/2018 Category: Service
Elliott said the business is very knowledgeable and straight forward about the vehicle issues.
This review was collected via phone interview by Customer Research Inc.

RF
Richard F.
Philadelphia, PA
Dodge Ram Van
Verified Customer
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11/08/2018 Category: Service
Richard said that the place was efficient and got the job done right away.
This review was collected via phone interview by Customer Research Inc.

CB
Clarence B.
Upper Darby, PA
Nissan Maxima
Verified Customer
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11/06/2018 Category: Service
Clarence said the business has really good customer service. He said they always explain the service and they are always on point.
This review was collected via phone interview by Customer Research Inc.