Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

510 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews


BA
Brenda A.
Carrollton, GA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Excellent service and the staff is nice
My repair was timely and cost efficient....always get great results at this auto shop

CE
Candy E.
Georgia
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Candy said this facility has been servicing her vehicle for the last 20 years and she's in and out fast. The staff always take care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
Georgia
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Alex said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

SM
Sally M.
Georgia
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Sally said the service was great. The employees were friendly, nice, very responsive and didn't take long to get her in for service. The price was fair.
This review was collected via phone interview by Customer Research Inc.

BL
Brooke L.
Georgia
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Brooke said the staff did a good job. They are courteous, honest, and extremely hard working. They got her in right away and they always do excellent work without up selling or adding anything on that isn't necessary.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Georgia
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
David said the employees were nice people who did a good job and took really good care of his vehicle. He stated it seemed to be a family run business.
This review was collected via phone interview by Customer Research Inc.

TP
Tommy P.
Georgia
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Tommy said the service was great. The employees were great.
This review was collected via phone interview by Customer Research Inc.

PC
Peggy C.
Georgia
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Peggy said the mechanic did a great job and she will continue to bring her vehicle in.
This review was collected via phone interview by Customer Research Inc.

DB
Deedrich B.
Georgia
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Deedrich said the staff went above and beyond. The service was excellent.
This review was collected via phone interview by Customer Research Inc.

WF
Wayne F.
Georgia
Mazda CX-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Wayne said that the facility did a really good job on his behalf.
This review was collected via phone interview by Customer Research Inc.

DH
Don H.
Georgia
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Spoke with Rosetta. She said the employees have always been on top of every problem they have brought to them. They are honest and straight forward. The business is some place they can trust. The work has proven to be good.
This review was collected via phone interview by Customer Research Inc.

TG
Tom G.
Georgia
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Tom said everything went well. The staff were very informative, friendly, and called when the vehicle was ready. It was a very good experience both times he was there and they did a great job. He was pleased with the service, the reception, signing in, and checking out.
This review was collected via phone interview by Customer Research Inc.

TT
Tanita T.
Georgia
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Tanita said she likes this business for their customer service. They found the problem and solved it in a timely manner. They honor their word, They call her before they do extra work to tell her details and costs of the repairs. They do not just do it.
This review was collected via phone interview by Customer Research Inc.

JA
Jamie A.
Carrollton, GA
Porsche Panamera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Jamie said everything was the way it was supposed to be.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Villa Rica, GA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
John said the service was on time and they provided a follow up call. The business also does really great work.
This review was collected via phone interview by Customer Research Inc.

CM
Chuck M.
Georgia
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Chuck. He said that he is very pleased with the service. It was a good experience.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Carrollton, GA
Lexus LS 400
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
I trust A-1 for my Lexus
I found A-1 for my husband because a few years ago his car was so old it was costing too much at the dealership. A-1 reviewed all the service records and gave a great quote on what needed to be done. It was very affordable as compared to the dealership. I have been very happy with the expert service. No problems or issues at all. The Lexus now has about 275,000 miles and runs great thanks to A-1! Also, my husband and I do not miss driving this car to Atlanta for service.
Thank You A-1
Your happy customer!

RD
Roy D.
Georgia
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Roy said the employees were efficient, helped him out, addressed the problem and did more than he expected them to do.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Georgia
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Spoke with April. She said they did an excellent job. They got the air conditioner working and they keep the customer updated.
This review was collected via phone interview by Customer Research Inc.

PL
Patrica L.
Georgia
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Patricia said that the staff at the facility took care of her. They looked at her vehicle, diagnosed it and got it fixed.
This review was collected via phone interview by Customer Research Inc.