Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

926 Reviews

97% Would Recommend
Latest Review 10 days ago

Reviews


JW
JASON W.
Everett, WA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Fast turn around, reasonable prices
These guys have done me right twice now. Prices are reasonable and i’m back in the drivers seat quickly.

NW
NATE W.
Everett, WA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019
They are friendly like family
Love these guys honest and friendly all the time

DC
DALE C.
Everett, WA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Check engine light.
Complete and timely repairs. Kept updated and informed.

BM
BEAU M.
Everett, WA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2019
Drive Belt Replacement
The best thing about A1 Auto is their fair labor costs. They don't charge an arm and a leg for something simple, like putting on a drive belt, brake pads, etc. Most auto shops, especially dealerships, will milk you for every minute of their time.

As for their head gasket repair of my Nissan Altima, well -- not so great! It was expensive and disappointing. It didn't even make it past year three after...
Tony C. from A1 Auto Service Center responded on 01/24/2019

Hi Beau, sorry to hear that you are disappointing on the head gasket worked we did. Checking our record, the head gasket work was done in March 2013, almost 6yrs ago with 84K miles since repair. Also you had an overheating problem due to leaking radiator.


DP
Dillion P.
Everett, WA
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Dillion said the staff provided the best pricing. They were honest and truthful about needed service.
This review was collected via phone interview by Customer Research Inc.

NP
NEREYDA P.
Bothell, WA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Marcus
Always reliable and always give you a reasonable price.

AB
Aileen t B.
Marysville, WA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Aileen said the business was awesome, very friendly, and provided great service. She stated that her experience was outstanding.
This review was collected via phone interview by Customer Research Inc.

RA
Rocky A.
Everett, WA
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Rocky said the service was satisfactory.
This review was collected via phone interview by Customer Research Inc.

AG
Andrei G.
Washington
Ram Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
Andrei said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EA
Evan A.
Mukilteo, WA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Evan said they were great. Also they helped with a quote on his grandmas vehicle.
This review was collected via phone interview by Customer Research Inc.

SH
STEVE H.
Everett, WA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Why go anywhere else
A-1 delivers good service at a fair price and on time

DO
DANICA O.
Lynnwood, WA
Hyundai ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Very Fast
I came in for an oil change and they called me 12 minutes later to tell me it was done! Just about enough time to walk over to Target and come back.

BS
Brandon S.
Everett, WA
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Brandon said the employees were very polite, did everything he wanted, did exactly what he needed, were quick and did a good job.
This review was collected via phone interview by Customer Research Inc.

S
Dee S.
Everett, WA
Toyota Previa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Dee said the staff did an excellent job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

SL
SAMBO L.
Everett, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Great service
Quick service

CZ
CHONG (KYLE) Z.
Mercer Island, WA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
very friendly and professional service
I had serviced several years, all the time, they friendly and professional, thank you !

SL
SAMBO L.
Everett, WA
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Great service
Finished the job on time

TG
Taylor G.
Lake Stevens, WA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Taylor said the service was great. The staff was very accommodating and they went out of their way to help him.
This review was collected via phone interview by Customer Research Inc.

BT
Bridget T.
Everett, WA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Bridget said the staff was friendly, they do a good job, and the price was competitive.
This review was collected via phone interview by Customer Research Inc.

SG
Shawn G.
Everett, WA
Mazda B2300
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/09/2018 Category: Service
Shawn said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.