Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

916 Reviews

97% Would Recommend
Latest Review 4 days ago

Reviews


SH
STEVE H.
Everett, WA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Why go anywhere else
A-1 delivers good service at a fair price and on time

DO
DANICA O.
Lynnwood, WA
Hyundai ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Very Fast
I came in for an oil change and they called me 12 minutes later to tell me it was done! Just about enough time to walk over to Target and come back.

BS
Brandon S.
Everett, WA
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Brandon said the employees were very polite, did everything he wanted, did exactly what he needed, were quick and did a good job.
This review was collected via phone interview by Customer Research Inc.

S
Dee S.
Everett, WA
Toyota Previa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Dee said the staff did an excellent job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

SL
SAMBO L.
Everett, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Great service
Quick service

CZ
CHONG (KYLE) Z.
Mercer Island, WA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
very friendly and professional service
I had serviced several years, all the time, they friendly and professional, thank you !

SL
SAMBO L.
Everett, WA
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Great service
Finished the job on time

TG
Taylor G.
Lake Stevens, WA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Taylor said the service was great. The staff was very accommodating and they went out of their way to help him.
This review was collected via phone interview by Customer Research Inc.

BT
Bridget T.
Everett, WA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Bridget said the staff was friendly, they do a good job, and the price was competitive.
This review was collected via phone interview by Customer Research Inc.

SG
Shawn G.
Everett, WA
Mazda B2300
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/09/2018 Category: Service
Shawn said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

MK
MARWAN K.
Everett, WA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Respect. Respect. Respect.
If I could sum up my experience in one word, it would be ‘respect.’ The manager is down to earth as well as genuinely friendly.

BM
Brad M.
Everett, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Brad said the staff got him in and out in less than 30 minutes.
This review was collected via phone interview by Customer Research Inc.

SH
STEVE and MELISSA H.
Everett, WA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Great customer service and comminication
I appreciate their honest, straight-forward approach. They’ve done quality work for me each time I’ve brought a vehicle in.

AS
Aarene S.
Arlington, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Love love LOVE making an appointment online!
Timely reminder of service. Convenient, quick work. All good things, will definitely recommend.

DR
Don R.
Everett, WA
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Don said his overall experience was good. They did a good job. He was happy with the service.
This review was collected via phone interview by Customer Research Inc.

PP
Phillip P.
Lynnwood, WA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Phillip said the employees provided good customer service. They completed the service very speedily. The work was not bad.
This review was collected via phone interview by Customer Research Inc.

JW
Jodie W.
Everett, WA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Jodie said she was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

TS
Teresa S.
Everett, WA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Teresa said the business was very accommodating. They fit her in even when she came in late and then they were patient when she forgot her wallet and had to go back home to get it.
This review was collected via phone interview by Customer Research Inc.

RR
Rudy R.
Seattle, WA
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Rudy said the business got the job done quickly. His only issue is that there is a new rattling sound when he is driving the vehicle.
This review was collected via phone interview by Customer Research Inc.

CS
Cheryl S.
Everett, WA
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Cheryl said they said they could do the job. They did a diagnostic and knew they needed to order the part, the business ordered the part and called her when the part was in. She made an appointment and when she got to the business the business had everything ready for her. Installing the part took 1 minute and she was out of there.
This review was collected via phone interview by Customer Research Inc.