Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

105 Reviews

95% Would Recommend
Latest Review 13 days ago

Reviews


SB
Sal B.
Riverside, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/30/2017 Category: Service
Sal said this business was not professional. They broke a lug nut on his vehicle and he had to pay for it to be replaced.
This review was collected via phone interview by Customer Research Inc.

DA
Danielle A.
Newbury Park, CA
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Danielle said they were very nice. They explained things where she could understand. She stated they tried to make her feel comfortable.
This review was collected via phone interview by Customer Research Inc.

DO
Dennis O.
Corona, CA
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/29/2017 Category: Service
Dennis said this business installed a faulty part twice and he had to keep going back. The part was the clock spring and it kept failing.
This review was collected via phone interview by Customer Research Inc.
Roland R. from A Plus Truck and Auto Repair Inc. responded on 09/19/2017

The first faulty part we installed in this vehicle was provided by the customer. Even so, the part was installed properly. The second part we recieved from the dealership turned out to be faulty as well. We exchanged this part for another from the dealership. We compensated the customer with our labor the third and last time. Although we are not responsible for faulty parts provided to us, we do sincerely apologize for all inconvenience experienced while in our care.


AV
Armando V.
Corona, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Armando said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SR
Steve R.
Corona, CA
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Steve said the staff has good service every time he has gone to them.
This review was collected via phone interview by Customer Research Inc.