Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

81 Reviews

94% Would Recommend
Latest Review 14 days ago

Reviews


BM
Ben M.
Corona, CA
Honda Accord Cpe
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/18/2018 Category: Service
Ben said he was unhappy with the experience because his vehicle is low to the ground and the lift hit the bottom of his vehicle when they were putting it onto the lift.
This review was collected via phone interview by Customer Research Inc.

DO
Dennis O.
Corona, CA
Toyota Tundra 2WD Truck
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/29/2017 Category: Service
Dennis said this business installed a faulty part twice and he had to keep going back. The part was the clock spring and it kept failing.
This review was collected via phone interview by Customer Research Inc.
Roland R. from A Plus Truck and Auto Repair Inc. responded on 09/19/2017

The first faulty part we installed in this vehicle was provided by the customer. Even so, the part was installed properly. The second part we recieved from the dealership turned out to be faulty as well. We exchanged this part for another from the dealership. We compensated the customer with our labor the third and last time. Although we are not responsible for faulty parts provided to us, we do sincerely apologize for all inconvenience experienced while in our care.