A1 Body Shop and RV Repair


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1042 Reviews

97% Would Recommend
Latest Review 16 days ago
Susan W. on 10/06/2017
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Susan said this business is very nice and they did a great job. They were not able to do the complete job because of one issue the business cannot handle.
Category: Collision
Service Date: 08/07/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Roger H. on 10/04/2017
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Roger said the work that is done at this facility is done really well. Getting in touch with the estimator is very difficult. He had to leave several messages to speak with somebody about his vehicle, this time. His vehicle was ready for two days prior to him going to the business to check the status of it. When he dropped it off, the technician told him it would be a couple days before he could get to it.
Category: Collision
Service Date: 08/17/2017
Review Created: 10/04/2017
This review was collected via phone interview by Customer Research Inc.
Stefan P. on 10/02/2017
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Stefan said the work was good but the office seemed to move slowly.
Category: Collision
Service Date: 08/23/2017
Review Created: 10/02/2017
This review was collected via phone interview by Customer Research Inc.
Aaron D. on 09/30/2017
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Aaron said this business got his vehicle fixed quickly.
Category: Collision
Service Date: 08/28/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Hugh K. on 09/28/2017
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Hugh said everything they have done has been outstanding.
Category: Collision
Service Date: 08/28/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Hung B. on 09/28/2017
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Hung said the business was really professional.
Category: Collision
Service Date: 08/04/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Kristopher G. on 09/27/2017
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Kristopher said he initially didn't want to use the business for the repairs because he was quoted $1,500 just to replace the awning and that was for just the part. He decided to go through his insurance company. When he got the quote for the insurance company, it was only $600 and that was for everything including labor and not just the part. Throughout the whole experience, the customer service was horrible. He would have to call them and they acted like they did not care. The whole experience took way longer than it should have. Two weeks had passed then he called them and they acted like they didn't even know he wanted anything done. Two weeks after that, he had asked them if they had received the parts and could start the repair and they told him no. Another 2 weeks passed and they still did not have the parts. When they finally received the parts, the repairs only took 2 hours.
Category: Collision
Service Date: 08/28/2017
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Rallin K. on 09/27/2017
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Spoke with Susan. She said the service was good.
Category: Collision
Service Date: 08/18/2017
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Brian P. on 09/27/2017
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Brian said he really appreciates them being honest and his vehicle being ready early.
Category: Collision
Service Date: 08/15/2017
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Gordon E. on 09/27/2017
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Gordon said this business did a good job.
Category: Collision
Service Date: 08/07/2017
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Richard K. on 09/27/2017
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Richard said the service was excellent and he's been a customer for 2 or 3 years now.
Category: Collision
Service Date: 08/10/2017
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Allan D. on 09/27/2017
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Allan said this business provides good, professional service.
Category: Collision
Service Date: 08/03/2017
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Dominic L. on 08/16/2017
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Dominic said this business did excellent work. They did more than he asked them to.
Category: Collision
Service Date: 06/12/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Charisse R. on 08/15/2017
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Charisse said her overall experience was great. They squeezed her in.
Category: Collision
Service Date: 06/16/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
John T. on 08/09/2017
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John said his visit to this business was good but there were a few little things that could have been better.
Category: Collision
Service Date: 06/15/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Anderson P. on 08/09/2017
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Anderson said the business did a good job but the work took too long but was ready on the day it was promised. The service was very expensive. He was not satisfied with the communication because they did not tell him the price of the service until he had to pay.
Category: Collision
Service Date: 06/29/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Hugo O. on 08/09/2017
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Hugo said he called this business after his vehicle was fixed to speak with the manager about his repairs but he was not able to reach management and they never gave him a call back. His exhaust was not fixed the way it was supposed to be. He believes they took his vehicle elsewhere to have the exhaust work done but they are still responsible. There are gaps between his exhaust that are not supposed to be there. They threw on some random generic pipes for his exhaust because they did not have the pipes that he had on his vehicle. They did not weld the pipes correctly which caused the gaps. He does not know where his license plate is and he never got answers for that. On his bill it said they replaced his trailer hitch but he never got one. He had 5 little LD lights underneath his bumper and his tail light and they never put those back on. He is not satisfied with the quality of body work done to his vehicle. Especially for paying $500 for the repairs. His vehicle was ready when promised but they did contact him to let him know that the reason they had to keep his vehicle for an extra day was because one of the sensors was bad and one of his tires. After 20 or 30 minutes of driving it, the light came back on and he does not know if they actually replaced it or if he just got billed for it. He was satisfied with the person that prepared his estimate but she was supposed to contact him to give him a definite response on what was exactly wrong with his vehicle. They went ahead and worked on his vehicle and fixed everything that was wrong before contacting him. He did not find out what was wrong with his vehicle until he got his bill.
Category: Collision
Service Date: 06/23/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Michael M. on 08/09/2017
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Michael said the business repaired his vehicle in a timely manner. He chose this business because they were able to take his vehicle in right away.
Category: Collision
Service Date: 06/15/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Jerry B. on 08/09/2017
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Spoke with Jerry's wife. She said they had an appointment with this business but they did not get it accomplished the first day. There was an emergency they had to take care of with another customer, so they had to bring the vehicle back. Once they got the vehicle in, they were very good, and they are very, very satisfied with the work done. There was no estimate given. There was no repair. All they did was install a hitch.
Category: Collision
Service Date: 06/22/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Peter K. on 08/09/2017
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Peter said this business does good service. There was an issue with trying to find a part.
Category: Collision
Service Date: 06/23/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
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