A1 Body Shop and RV Repair

Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1275 Reviews

96% Would Recommend
Latest Review 19 days ago

Reviews


RL
Russ L.
Nevada
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/29/2019 Category: Collision
Russ said it took seven months to completely resolve a claim. He was not kept well informed during the process.
This review was collected via phone interview by Customer Research Inc.

AP
Alexis P.
Nevada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Collision
Alexis said they are amazing, They have her vehicle done in a timely manner and they are reasonably priced. She stated they kept her updated.
This review was collected via phone interview by Customer Research Inc.

JN
Joshua N.
Nevada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Collision
Joshua said the employees did a very good job.
This review was collected via phone interview by Customer Research Inc.

AL
Alfred L.
Nevada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Collision
Alfred said all of the staff members were very friendly and the work turned out great.
This review was collected via phone interview by Customer Research Inc.

LM
Linda M.
Nevada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Collision
Linda said the staff kept in touch during the repair process. They were nice and provided good customer service.
This review was collected via phone interview by Customer Research Inc.

SK
Shane K.
Nevada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Collision
Shane said the holidays delayed the repairs for four days.
This review was collected via phone interview by Customer Research Inc.

PB
Phillip B.
Nevada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Collision
Phillip said the business was helpful and cooperated with him. They told him what parts he needed. Even though the business had nothing to do with it, when a part came in damaged, they tried everything they could to get the part back in, and he was very pleased.
This review was collected via phone interview by Customer Research Inc.

RP
Roger P.
Nevada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Collision
Roger said the business did all the detailed work that was necessary for the repairs. The work took about a week extra because of a parts delay and a delay with the insurance. He choose this business for the repair because they were able to take in his vehicle the soonest.
This review was collected via phone interview by Customer Research Inc.

TG
Tina G.
Nevada
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2019 Category: Collision
Spoke with Manford. He said that the work turned out well, although the vehicle was returned to him messy and unclean.
This review was collected via phone interview by Customer Research Inc.

RD
Rae D.
Nevada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Collision
Rae said the customer service he received was as expected, and everything was good. Rae is a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

RE
Rose E.
Reno, NV
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/16/2019
Id leave a zero if it allowed me to
Quoted 8 days with a call at 4 to let me jnow of the progress. Heard nothing. Called on the 9th day they said it would be done the 10th day. Picked it up and still had dents and iverspray all over my windows. Asked if they could fix these things they said sure but drop off the car for a few more days. At that point I missed two days of work and bought the rental for 8 days and couod no longer drop my car off without losing more money. They told me the quite was 12 days and still had 2 more days to get it fixed without providing me a loaner. I hadn't heard anything about 12 days until then. 4 months later my insurance called to see if i was going to renew my policy and I lost it on them. They then held the shops feet to the fire and explained they would no longer be reffering business their way. They sprung for a loaner but after driving around with a dent and overspray all over my windows. Van is a total douche. Intimidating, a liar, and browbeating. Overall he should not be dealing with the public.

RO
Randy O.
Nevada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Collision
Randy said the staff did a good job. They were able to meet his scheduling and repair needs.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Nevada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Collision
Robert said he has known the business for a while and he was always pleased with their great work.
This review was collected via phone interview by Customer Research Inc.

EF
Earl F.
Nevada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Collision
Earl said the business did an excellent job. They were very professional and also very courteous.
This review was collected via phone interview by Customer Research Inc.

BR
Bill R.
Nevada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Collision
Bill said he was very happy with the repair.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Nevada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Collision
John said Al was phenomenal, and really went more than out of his way to help him and explain the estimate. His vehicle was about a week late because there was a delay with a part. He chose the business because right away when he walked in there, he appreciated their great customer service.
This review was collected via phone interview by Customer Research Inc.

SJ
Steven J.
Nevada
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2018 Category: Collision
Steven said he had to return for a small issue but the problem was quickly resolved.
This review was collected via phone interview by Customer Research Inc.

JL
Jay L.
Nevada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Collision
Jay said he's happy with his vehicle and the repairs were really good.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Nevada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Collision
Joe said they did a good job. He liked them.
This review was collected via phone interview by Customer Research Inc.

LW
Linda W.
Nevada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Collision
Linda said the staff was very good. They did what they told her they were doing. The customer service was very good and they got the job done. She has not actually tried out the work, but stated she is confident of the quality.
This review was collected via phone interview by Customer Research Inc.