Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

393 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
88% Business Response
Latest Review 6 days ago

Reviews


TM
Todd M.
Comfort, TX
Toyota Tacoma
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/10/2018 Category: Service
Todd said he wanted the business to check a sensor that was installed in the dashboard of his vehicle and when he picked up his vehicle, no mention of the sensor was made.
This review was collected via phone interview by Customer Research Inc.
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 11/14/2018

MR. MASSEY I WOULD LIKE TO THANK YOU FOR YOUR BUSINESS AND THE GOOD REVIEW. APPARENTLY THERE WAS A MISCOMUNNICATION SOMEWHERE ALONG THE LINE, I REMEMBER YOU ASKING ME WHILE WE HAD THE TRANSMISSION OUT TO LOOK FOR ANY CONNECTORS THAT MAY HAVE CAME DISCONECTED FROM A PREVIOUS REPAIR FROM ANOTHER SHOP,  I TOLD YOU THAT WE DID AND THAT WE DIDN'T SEE ANY THING UNPLUGGED, I TOLD YOU THAT THE TRANSMISSION TEMP SENSOR IS LOCATED INSIDE THE TRANSMISSION AND THAT WE WOULD NEED TO RUN DIAGNOSTICS AND PROBABLY NEED TO REMOVE THE TRANSMISSION PAN, I UNDERSTOOD THAT YOU DIDN'T WANT TO PURSUE IT ANY FURTHER. I APOLOGIZE FOR THE MISUNDERSTANDING AND WOULD BE MORE THAN HAPPY FOR YOU TO BRING IT BACK IN TO DIAGNOSE THE PROBLEM.


RW
Robert W.
Fredericksburg, TX
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Robert said he had an alignment done. This is the first time he went, they were terrific.
This review was collected via phone interview by Customer Research Inc.
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 11/08/2018

THANK YOU FOR YOUR REPEAT BUSINESS AND THE GREAT REVIEW. John


JH
James H.
Harper, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
James said that the business was a random pick, however he will be going back.
This review was collected via phone interview by Customer Research Inc.
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 11/08/2018

THANK YOU FOR YOUR BUSINESS AND THE GREAT REVIEW. John


AM
Arthur M.
Center Point, TX
Jeep CJ5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Arthur said the business was able to get to everything he had requested except one thing. It was the transfer case, they had just added lube it, but it is still running poorly.
This review was collected via phone interview by Customer Research Inc.

TC
TYLA C.
Mesquite, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
World class service
I had a exceptional experience. The team was super friendly and helpful. I came in for a wheel alignment and they checked my vehicle out and let me know what needed to repaired. I would definitely recommend A1 to my friends and family.
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 10/29/2018

THANK YOU FOR YOUR BUSINESS AND THE GREAT REVIEW. John


EP
Erica P.
Kerrville, TX
Ford Focus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/27/2018 Category: Service
Erica said she appreciates the service and the quality at this facility, but she was overcharged for the removal of her tire in order to change the rotor. She paid $70 in labor, and $60 for the part. She is accustomed to working on her own vehicle, but lacked the tools at this moment to do the work herself.
This review was collected via phone interview by Customer Research Inc.

RW
Rebekah W.
Hondo, TX
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Spoke with Daniel. He said he was happy with the service and they provided good work.
This review was collected via phone interview by Customer Research Inc.
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 11/01/2018

THANK YOU FOR YOUR BUSINESS AND THE GREAT REVIEW. John


JC
Jordan C.
Kerrville, TX
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Jordan said the business is really polite. They were quick and did a great job.
This review was collected via phone interview by Customer Research Inc.
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 11/01/2018

THANK YOU FOR YOUR BUSINESS AND YOUR GREAT REVIEW, IF WE CAN BE OF ANY ASSISTANCE IN THE FUTURE PLEASE DON'T HESITATE TO CALL ON US. John


SW
Sherman W.
Kerrville, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Sherman said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 10/29/2018

THANK YOU FOR YOUR REPEAT BUSINESS AND THE GREAT REVIEW. John


ES
EUGENIA S.
Ingram, TX
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Accurate, but flexible
I had an appointment to replace an engine part. On that day, there was catastrophic flooding in the county, so that only two of the five staff could get to the shop. I was politely told that it might take longer to finish the job than the original estimate, since the two of them were answering the phone and giving customers rides in addition to doing all the garage work. They finished the job at the originally scheduled time, while giving me a ride to town and then delivering the car back to my house - amazing!
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 10/19/2018

THANK YOU FOR YOUR REPEAT BUSINESS AND THE GREAT REVIEW, WE'RE GLAD WE WERE ABLE TO GET YOUR CAR FINISHED ON TIME FOR YOU THAT DAY. John


GJ
Gregorio J.
Kerrville, TX
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Gregorio said his vehicle is running perfect.
This review was collected via phone interview by Customer Research Inc.
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 10/29/2018

THANK YOU FOR YOUR BUSINESS AND THE GREAT REVIEW. John


GL
Greg L.
Kerrville, TX
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Greg said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 10/29/2018

WE APPRECIATE YOUR BUSINESS AND THE GREAT REVIEW. John


CC
CHARLES JACK C.
Kerrville, TX
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Friendly and very knowleagable staff
Always a pleasure to do business with this shop. Everyone is very friendly and prices are very reasonable. Will definitely take vehicles to them for any type of repair.
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 10/16/2018

THANK YOU JACK FOR YOUR REPEAT BUSINESS AND THE GREAT REVIEW. John


DD
Denise D.
Harper, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Denise said the business has excellent service, they are prompt and very accurate.
This review was collected via phone interview by Customer Research Inc.

MZ
MARY Z.
Medina, TX
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
YES, YOU DID It AGAIN!
Thank you, Ed, and your good mechanics. You got my little old truck back in shape once again. Thank you so much for the good service!!!
Mary Zirkel
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 10/12/2018

THANK YOU FOR YOUR GREAT REVIEW MARY AND YOUR REPEAT BUSINESS, WE'RE GLAD WE COULD GET YOUR TRUCK BACK IN SHAPE. John


MM
Mayra M.
Kerrville, TX
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Mayra said the business does a great job. They are professional.
This review was collected via phone interview by Customer Research Inc.
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 09/26/2018

THANK YOU FOR YOUR BUSINESS AND THE GREAT REVIEW. John


CP
Cecil P.
Ingram, TX
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Cecil said that the place was good, the service was good and the work was performed correctly.
This review was collected via phone interview by Customer Research Inc.
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 10/19/2018

THANK YOU FOR YOUR REPEAT BUSINESS AND YOUR GREAT REVIEW.


JW
JOHN W.
Kerrville, TX
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Very thorough vehicle examination without which the problem might not have been solved.
Mechanical problem (transmission) solved by close examination of the electrical system thereby isolating the malfunction preventing unnecessary examination or repairs of other areas at a reasonable cost.
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 09/24/2018

THANK YOU FOR YOUR REPEAT BUSINESS AND THE GREAT REVIEW. John


CG
Corey G.
Harper, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Corey everything went really smooth. Ed was extremely helpful, and did what was requested, and provided paperwork for his insurance.
This review was collected via phone interview by Customer Research Inc.
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 09/24/2018

THANK YOU FOR YOUR BUSINESS AND THE GREAT REVIEW. John


GS
Greg S.
Kerrville, TX
Ford Ranchero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Greg said this business kept good communication with him and they had a hard project to fix and they fixed it pretty well.
This review was collected via phone interview by Customer Research Inc.
Ed and Mary D., OWNERS from A+1 Transmission Specialists responded on 09/24/2018

THANK YOU FOR YOUR BUSINESS AND THE GREAT REVIEW. John


Displaying Review 1 - 20 of 393 in total