The sponge is a noise dampner that is from the factory. We noted on the order that the temp sensor was leaking which is part of that housing. We had even replaced another hose for free to try to help her out when we did the water pump. We let her know that there were several issues with the Exporer that are really going to start to cost a lot of money. We want you know we are honest and will always tell you what is wrong with your vehicle. We never try to hide a problem that just doesn't make business sense.
They have always been honest. They always charge the correct price. They always provide excellent and speedy service. They will even give you a ride home if necessary. I do not see why anyone would use any other Auto shop.