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Absolute Auto Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(905 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Need tires installed? Time for an oil change? Looking for a check engine diagnostic and repair? You've got it at Absolute Auto Service Center. Founded in 2002, we provide the automotive care and repair services you need to maximize car life. Our qualified technicians have the comprehensive knowledge and experience for all aspects of Need tires installed? Time for an oil change? Looking for a check engine diagnostic and repair? You've got it at Absolute Auto Service Center. Founded in 2002, we provide the automotive care and repair services you need to maximize car life. Our qualified technicians have the comprehensive knowledge and experience for all aspects of automotive repair. Best of all, we back work nationwide with the O'Reilly Certified Nationwide Warranty good for 24-months/24,000 miles and 36-months/36,000 miles. ...more

Categories
Auto Repair, Tires, Oil Change
Contact
(330) 487-0337
Closing in 6 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
9360 Ravenna Rd Twinsburg, OH 44087-2446
Absolute Auto Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(905 Reviews)

TB
Thomas B.
Ohio
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/10/2025
verified customerVerified Customer
Category: Service
Thomas said they did the work, contacted him about everything but they forgot to mention the drop box for his key, so he left his key in his vehicle unlocked overnight, was all.
Recommended

RD
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REX D.
Twinsburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Absolute Auto Service
Excellent quality work, very professional and courteous as well as being prompt.
Bonnie B. from Absolute Auto Service Center responded on 07/09/2025 09:10 AM

Hi Rex, Thank you for your review!  We are so glad to hear that you found our work to be top-notch and our team both professional and courteous.  Prompt service is always a priority for us, and it's wonderul to know we delivered.  we truly appreciate your feeback and look forward to seeing you again!


Verified Customer
Hudson, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Efficient!
Got the oil change, tire rotation, and an unplanned muffler and tail pipe all within the day! Excellent work as always!
Bonnie B. from Absolute Auto Service Center responded on 07/09/2025 09:04 AM

Thank you, for your review.  We are so glad we could take care of everything-oil change, tire rotation, and even that suprise muffler and tail pipe-all in one day.  Our team works hard to make each visit smooth and efficient, and it means a lot to hear we've met those expectations.  We look forward to helping you out again down the road!


YA
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YURI A.
Twinsburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
9
Service
Good service
Bonnie B. from Absolute Auto Service Center responded on 07/09/2025 09:00 AM

Thank you Yuri.  We are glad to hear you were happy with the service you recieved.  We look forward to working with you again in the future.


BR
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BILL R.
Aurora, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Wheel Bearing check
Thank you for the wheel bearing check and finding the source of the noise and correcting it!
Bonnie B. from Absolute Auto Service Center responded on 06/20/2025 11:21 AM

Hi Bill, Thank you for your review!  We're so glad we could pinpoint the source of the noise and get it corrected for you.
We're always here to help keep your vehicle running smoothly.  We look forward to working with you again in the future.


TB
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TRACY B.
Hudson, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Repaired an exhaust issue
I have been having my car serviced here 2021 and have never been disappointed with their service and good customer service. I brought my car in because of a noise coming from my exhaust system. Bill let me know that the exhaust pipe was disconnected enear the engine. He mentioned that they could fix it by welding a piece of pipe instead of replacing the entire exhaust system, saving me a ton of money. The work was done later that day along with removing an old trailer hitch. Professional, easy to talk to and great results. I highly recommend them if you need work done for you vehicle.
Bonnie B. from Absolute Auto Service Center responded on 06/20/2025 11:25 AM

Hi Tracy, Thank you so much for your kind words and for being a loyal customer since 2021!  We're thrilled to hear that Bill and our technician were able to help save you money with a practical solution, and that we could get everything taken care of the same day.  It's always our goal to provide honest, efficient service that make a difference.  We truly appreciate you continued trust in us!


Verified Customer
Hudson, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Strut-astrophy avoided
AA team uncovered a serious problem when only scheduled to do an oil change. They found major damage to a front strut that was an accident due to happen and crazy that it had not already. I'm a big fan of this shop as they always take great care of my family and our vehicles. I have yet another reason to be thankful and a loyal customer.
Bonnie B. from Absolute Auto Service Center responded on 06/20/2025 11:30 AM

Thank you for taking the time to share your experience!  We're so glad our team caught the issue with your front strut during your oil change-it's always our goal to go above and beyone to keep our customers safe.  your trust in us means a greal deal, and we're honored to care for your family's vehicles.  We truly appreciate your continued loyalty and support!


SH
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SARAH H.
Hudson, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Wonderful shop
Everyone is so friendly, the prices are fair, and the work is done well! Have been a customer here for awhile and will continue to be!!
Bonnie B. from Absolute Auto Service Center responded on 06/20/2025 11:33 AM

Hi Sarah, Thank you for the kind words!  We're so happy to hear that you've had consistently great experiences with our team.  Friendly service, fair pricing, and quality work are exactly what we aim to deliver every time.  We truly appreciate your loyalty and look forward to seeing you again!


JM
Jeff M.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Jeff said they were good and he recommends them for service.
Recommended
Bonnie B. from Absolute Auto Service Center responded on 06/20/2025 11:35 AM

Hi Jeff, Thank you for the review!  We're so glad to hear that you've had a positive experience with our team.  It means a lot to know you'd recommend us, and we truly appreciate your support.  We look forward to working with you in the future!


SA
Sandy A.
Twinsburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Sandy said the technicians are always trustworthy honest and don't overcharge her.
Recommended
Bonnie B. from Absolute Auto Service Center responded on 06/20/2025 11:38 AM

Hi Sandy.  Thank you for your review!  We're honored that you continue to trust our team.  Being honest, trustworthy, and fair with pricing are values we take seriously, and it's wonderful to hear that reflected in your experience.  We look forward to continuing to provide service you can rely on!


SY
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SHAUN Y.
Streetsboro, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Professional, fast, & courteous!
Been coming here since I started driving over two decades now. The job is done right the first time, the guys are smart and there to help, they’ll tell it to you straight.
Bonnie B. from Absolute Auto Service Center responded on 06/04/2025 10:07 AM

Hi Shaun, thank you for your great review and for trusting us with your vehicle for over two decades!  We truly appreciate your loyalty and are thrilled to hear that you've had consistently great experiences with our team.  It's always our goal to provide professional, fast, and courteous service while making sure the job is always done right the first time.  We look forward to serving you for many more years to come!


KA
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KYLE/ TYLER A.
Aurora, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Numerous reasons to return
Honest, knowledgable, good communication and fair pricing.
Bonnie B. from Absolute Auto Service Center responded on 06/04/2025 10:10 AM

Thank you for your review!  Providing top-notch service and ensuring our customers feel confident in the experience is always our goal.  We truly appreciate your trust and look forward to serving you again in the future! 


Verified Customer
Hiram, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Fantastic Service
I was very happy with Absolute Auto, I came in for an exhaust, they noticed squealing noise as I drove in, they found my brakes were froze up and rusted. (had replace in 2019). They keep me and my car safe to drive. Thank you
Bonnie B. from Absolute Auto Service Center responded on 05/28/2025 10:35 AM

Thank you for sharing your experience! We're so glad we could catch that brake issue and make sure your vehicle is safe to drive. Your safety and satisfaction mean everything to us, and we truly appreciate your trust. If there's ever anything else we can do for you, we're here to help!


VZ
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VICKI Z.
Twinsburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
9
Service
Always fair and professional.
Bonnie B. from Absolute Auto Service Center responded on 05/23/2025 07:09 AM

Thank you,  Vicki!!  Your feedback means a  lot, and we're always here to provide reliable service whenever you need.  Looking forward to working with you in the future! 


LF
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LOU F.
Hudson, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Jeep
Been going here for many many years. Probably after they had opened in the building under Bob and Bonnie. Great people. Reasonable prices. Good service.
Bonnie B. from Absolute Auto Service Center responded on 05/13/2025 08:22 AM

Lou, thank you so much for your loyalty and kind words!  It means the world to us that you've been coming here for so many years.  We're grateful for your support and are honored to have been a part of your experience.  We'll continue to provide great service at resonable prices.
We look forward to working with you in the future!


Displaying Review 1 - 15 of 905 in total
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