Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

881 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


TR
Teresa R.
Framingham, MA
Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
That's it?!
How often do you say 'That's it?!' when you get the bill as you pick up your vehicle from your Car Guy? It's never happened in all of my years of vehicle ownership until I found Absolute Car Care. Mike and Team really take care of people who own vehicles - experts in the field and experts in customer experience. It is a great reassurance to know you've been treated very well for the money spent.

AT
Alan T.
Chestnut Hill, MA
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Judy. She said the business was professional, they did what they said they would do in a timely manner, they were honest and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Sherborn, MA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Bob said that the place is outstanding.
This review was collected via phone interview by Customer Research Inc.

EG
Edio G.
Framingham, MA
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Edio said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KC
Kayla C.
Dedham, MA
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Kayla said that she was pleasantly surprised with the level of customer service, flexibility and honesty. They were open to any questions and most helpful.
This review was collected via phone interview by Customer Research Inc.

CL
Cynthia L.
Framingham, MA
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Cynthia said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

EG
Ethan G.
Ashland, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Trustworthy and Reasonable
I have a 2003 Honda Pilot and Absolute Car Care has been taking care of it now for about 6 years. It runs as smooth as the day it was new. This is certainly in part due to Honda's bulletproof construction, but also in large part due to Absolute Car Care's expert maintenance of the vehicle. They never ask me to do work it doesn't need and I find the pricing on the work they have done to be very fair. I always trust their recommendations and it looks like that car will be on the road for years to come.

EF
Evan F.
Natick, MA
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Evan said this business was fantastic. They were a cut above the rest. He was happy with the service and was in very good hands. They were knowledgeable.
This review was collected via phone interview by Customer Research Inc.

PF
Pete F.
Framingham, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Continue to be the BEST
Flexible and thorough. Really appreciate the attention to detail as well as honest approach. Absolute is by far the best car repair shop that I've ever dealt with. Highly recommend to my friends and neighbors

JP
Jessica P.
Massachusetts
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Jessica said Mike at the facility was informative and gave her fair prices. The service was quick as well.
This review was collected via phone interview by Customer Research Inc.

SF
Sean F.
Framingham, MA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Sean said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Natick, MA
Mazda CX-9
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Michael said this business is always good.
This review was collected via phone interview by Customer Research Inc.

AP
Andy P.
Framingham, MA
Honda Civic
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/06/2018
To high and never go back
good work but parts and labor are waaaay to high!

I paid 38 bucks for roation and tires were already off all 4 wheeel for a brake job

AP
aj p.
Framingham, MA
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/05/2018
To high and never go back
I was supposed to get an estimate and diagnoses first but they started working on car without my consent.. way to high, felt like I was being ripped off and tried to get me to do things that don't need to be done! had the wheels off already and charged me 38 for rotation!!!! good work but ????

PL
Phillip L.
Framingham, MA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Phillip said he has always had very good service. There has never been a problem. They are very good, and honest people. There is no phoniness. They're up front.
This review was collected via phone interview by Customer Research Inc.

EG
Edio G.
Framingham, MA
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Edio said the facility provided excellent service.
This review was collected via phone interview by Customer Research Inc.

GW
George W.
Framingham, MA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Excellent Customer Service and Reasonable Rates
My wife and I have been bringing our cars to Absolute Car Care for several years now. We have no reason to go anywhere else.

BB
Bjorn B.
Framingham, MA
Mercedes-Benz 560SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Great service as always.
Mike and his crew always take good care of my vintage cars.

IL
Irene L.
Fayville, MA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Irene said Michael is really great and honest. He was willing to let her leave her vehicle overnight. When she got her vehicle back it was in great shape. She was overall happy with the service.
This review was collected via phone interview by Customer Research Inc.

RR
Raury R.
Marlborough, MA
Acura RSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Raury said that the staff is very friendly and professional, they know what they're doing and they were good. He is satisfied.
This review was collected via phone interview by Customer Research Inc.

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