Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

595 Reviews

99% Would Recommend
Latest Review 10 days ago

Reviews


AM
Alicia M.
Lansing, KS
Volkswagen Passat Sedan
Verified Customer
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01/08/2019 Category: Service
Alicia said the business did an amazing job. It felt like they actually listened to her and did exactly what she needed. Jim was wonderful.
This review was collected via phone interview by Customer Research Inc.
Jim P. from Accutune and Brake responded on 01/10/2019

I am glad we met your expectations it is always nice to here such great reviews thank you again.


CA
Craig A.
Basehor, KS
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Craig said the employees took his vehicle in right away. They completed the work fast. The service was at a fair price.
This review was collected via phone interview by Customer Research Inc.
Jim P. from Accutune and Brake responded on 01/03/2019

Thanks Craig


JH
James H.
Leavenworth, KS
Nissan Quest
Verified Customer
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12/14/2018 Category: Service
James said this business was really great and awesome. He went there, talked with them, they did the work, and he liked it. He appreciates their kindness and honesty, above all things.
This review was collected via phone interview by Customer Research Inc.
Jim P. from Accutune and Brake responded on 12/19/2018

Thanks James


DF
Doug F.
Tonganoxie, KS
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Doug said everything is good, it's always good. He knows the owner and he's always done a good for him every time he's worked on the vehicles.
This review was collected via phone interview by Customer Research Inc.
Jim P. from Accutune and Brake responded on 12/19/2018

Thanks Doug


DK
Doug K.
Leavenworth, KS
Mercury Mariner
Verified Customer
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12/06/2018 Category: Service
Doug said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Lansing, KS
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
John said Jim is honest and forthright. The business has good quality service, the communication is great, and they will get his approval before doing the service.
This review was collected via phone interview by Customer Research Inc.
Jim P. from Accutune and Brake responded on 11/26/2018

Thank You John it has been good to help you and your family over the years.


BD
Bert D.
Fort Leavenworth, KS
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Bert said they do an exceptional job. They are quick and timely.
This review was collected via phone interview by Customer Research Inc.

JS
Jerry S.
Leavenworth, KS
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Spoke with Anita. She said that the business did everything she asked and she has had no problems with her vehicle since.
This review was collected via phone interview by Customer Research Inc.
Jim P. from Accutune and Brake responded on 10/29/2018

Thank You


MC
Mary C.
Fort Leavenworth, KS
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Mary said they have great service.
This review was collected via phone interview by Customer Research Inc.

JH
Jack H.
Leavenworth, KS
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Excellent - As Always!
As always, we left Accutune after having my teenage son's car serviced, feeling very, very confident and pleased. My son, although a 4.0 student, athlete, and "working man", is still a teenager. He's approaching legal adulthood quickly, but we're still teaching some critical basics. Accutune is more than a "car service place". When my son's car goes there, it's because of pre-planning (learning to watch the odometer, track the last service date, think about upcoming weather conditions, etc.). Accutune partners with us to communicate with and help educate this young soon-to-be-adult. And they are almost "parental" in doing so - not condescending or brusque, but very helpful in talking directly to my son (not to me). They respect him, and we respect them. It's a great relationship. And, BTW, they also do high quality work at fair prices (another good example for my son).
Jim P. from Accutune and Brake responded on 10/22/2018

Thank You for the great review, I am happy that your son is learning from us and hope to continue our relationship for a long time to come.


MT
Mark T.
Basehor, KS
Volkswagen Passat Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Mark said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.
Jim P. from Accutune and Brake responded on 10/23/2018

Thnaks Mark


NW
Nathan W.
Kansas City, MO
GMC Sierra 1500
Verified Customer
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10/11/2018 Category: Service
Nathan said this business did everything they needed to. They gave him a ride where he needed to go and they handled the situation really well. They were very timely and he had no concerns.
This review was collected via phone interview by Customer Research Inc.
Jim P. from Accutune and Brake responded on 10/23/2018

Thanks Nathan we try hard to do a great job.


KM
Kathy M.
Leavenworth, KS
Ford Escape
Verified Customer
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10/08/2018
Honest and professional
When I started having issues with my brakes my husband called Jim and he was able to get my car in the next day. He finished the work before the end of the day and I had my car back quickly. We were very satisfied with the job that he did and will certainly take our vehicles to him again.
Jim P. from Accutune and Brake responded on 10/09/2018

Thanks Kathy


NJ
Neil J.
Leavenworth, KS
Ford F-150
Verified Customer
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10/02/2018
Thank goodness for Jim and his crew.
When I started experiencing problems with my truck I was very concerned because it was on a Sunday. My anxiety was put aside because I realized I could come to Jim and his crew o Monday. They quickly diagnosed the problem and within a very short time my truck was back to being in a great running condition. I have found that any time I need professional help with my vehicle that Accutune and Brake with Jim and all his people can take care of what needs to be done. Thanks again for all you’ve done.
Jim P. from Accutune and Brake responded on 10/03/2018

Thnaks again Neil glad you have confidence in us.


RB
Richard B.
Fort Leavenworth, KS
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Richard said the employees were friendly. They provided professional service. They were helpful. They provided great service.
This review was collected via phone interview by Customer Research Inc.
Jim P. from Accutune and Brake responded on 10/09/2018

Thanks Richard


MJ
Megan J.
Fort Leavenworth, KS
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Megan staff the staff was very helpful and the vehicle is fixed. She wants to say thanks for all of their help.
This review was collected via phone interview by Customer Research Inc.

TF
Ted F.
Leavenworth, KS
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Ted said every time he goes there he gets great service. The business's owner and staff are friendly, knowledgeable, quick, and the cost is affordable.
This review was collected via phone interview by Customer Research Inc.

KA
Kalee A.
Leavenworth, KS
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Kalee said the business was awesome.
This review was collected via phone interview by Customer Research Inc.
Jim P. from Accutune and Brake responded on 09/24/2018

Thanks Kalee


AH
Aurther H.
Leavenworth, KS
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Author said they did a fantastic job and he can depend on them.. Josh does a excellent job.
This review was collected via phone interview by Customer Research Inc.
Jim P. from Accutune and Brake responded on 09/21/2018

Thanks Aurther


DT
Dale T.
Leavenworth, KS
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Fair and honest
Jim and Josh hav e serviced our vehicles for years. They are honest mechanics. We recently brought our 2007 pick up in due to metal scraping sound. We expected it would need a break job. However, Josh expertly examined the issue and discovered that rust build up was making the noise. He removed the rust, inspected the breaks and roters and charged a fair price for the work. He also reviewed the trucks maintenance history, as we had a break replacement about a year ago. Great job, as always!! We have referred several friends to this shop.
Jim P. from Accutune and Brake responded on 09/17/2018

We are happey to help you anytime, thanks again Dale