Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

94 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


DB
Dave B.
Kokomo, IN
Ford Excursion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Dave said the work the staff did was fine.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Kokomo, IN
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Joe said he likes the staff.
This review was collected via phone interview by Customer Research Inc.

CR
Charles R.
Kokomo, IN
Chrysler Aspen
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Charles said it was quick and it was finished on time. The work was completed. Additional work was found and they fixed it.
This review was collected via phone interview by Customer Research Inc.

BB
Betty B.
Kokomo, IN
Chevrolet Impala
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
Betty said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LG
Larry G.
Sharpsville, IN
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
Spoke with Judy. She said their vehicle wasn't quite fixed, after they got it back, and it had to stay at the business another day. She said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

JF
Josi F.
Kokomo, IN
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Josi said the facility is really good and her vehicle looks great.
This review was collected via phone interview by Customer Research Inc.

JS
Jerry S.
Kokomo, IN
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Jerry said the employees were fair and did an excellent job. He appreciated the work and he couldn't be happier.
This review was collected via phone interview by Customer Research Inc.

DB
Danny B.
Kokomo, IN
GMC Safari Cargo Van
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Danny said they did well.
This review was collected via phone interview by Customer Research Inc.

NH
Noah H.
Kokomo, IN
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Spoke with Loretta. She said she is a very satisfied customer. The service is great.
This review was collected via phone interview by Customer Research Inc.

SD
Shawn D.
Kokomo, IN
Volkswagen Touareg
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Friendly staff, reasonable prices & car is always done when promised or even before.
I gave a 5 star rating because the prices are reasonable, staff is friendly & my car is always finished when promised. I also like the fact that the garage is so clean & Ace Automotive is a local business. I always try to recommend Ace to friends. Thank You!

SM
Sarah M.
Kokomo, IN
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Sarah said she was impressed with the facility.
This review was collected via phone interview by Customer Research Inc.

CS
Christina S.
Kokomo, IN
Hyundai Azera
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2018 Category: Service
Christina said she felt like the staff didn't do their best. She paid $320 and the service still wasn't done, and the business wanted to keep her vehicle for 3 more days so they could order a part that may or may not fix her problem, costing her an additional $325. When describing to her what needed to be fixed, she asked for them to write it down for her and they wouldn't. The vehicle drives great right now but her tires are still getting worn down. Eventually she just wanted to get her vehicle and be done dealing with the business. The business owner was not very pleasant, and he should smile more.
This review was collected via phone interview by Customer Research Inc.

PP
P.J. P.
Kokomo, IN
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
P.J. said the service was done really well. For a difficult alignment done on his vehicle, the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

BH
Breanna H.
Kokomo, IN
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Breanna said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

EC
Erika C.
Kokomo, IN
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Erika said the staff were quick, fast, and did a good job.
This review was collected via phone interview by Customer Research Inc.

JM
Jamie M.
Kokomo, IN
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Jamie said the service was quick and they did a great job.
This review was collected via phone interview by Customer Research Inc.

RM
Roger M.
Kokomo, IN
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Roger said they are trustworthy.
This review was collected via phone interview by Customer Research Inc.

CE
Conner E.
Kokomo, IN
Dodge Neon
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2018 Category: Service
Conner said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PM
Perry M.
Kokomo, IN
Cadillac Escalade EXT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Perry said the business got him in and out. He said they were prompt and quick.
This review was collected via phone interview by Customer Research Inc.

OS
Oscar S.
Kokomo, IN
GMC Envoy XL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Oscar said the service was good.
This review was collected via phone interview by Customer Research Inc.