Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

178 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 5 days ago

Reviews


TC
Thai C.
Kokomo, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
Quick and good at what they do
Very friendly staff knowledgeable and efficient at getting the job done. Very satisfied

CH
Cindy H.
Greentown, IN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Cindy said they are excellent and she would recommend.
This review was collected via phone interview by Customer Research Inc.

CH
Courtney H.
Kokomo, IN
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Great customer service!
I appreciate Brian and his team very much for fixing my car, so I can now use my remote start. Where as McGonicals didn’t try to see why my remote start wasn’t working they just tried to sell me another remote start! Thank you for saving me money and the honesty!!

WE
William E.
Kokomo, IN
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
William said he did a great job and he did what he wanted him to do. He has no complaints,
This review was collected via phone interview by Customer Research Inc.

KA
Krystal A.
Kokomo, IN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Prompt, effective and competitive pricing
Completed a critical wiper repair well ahead of the time estimated.

MP
Mark P.
Tipton, IN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Great Service
I had my Jeep Wrangler repaired. The service was great. The communication was great. They were very quick to call with an estimate and completed the repair in the same day. I will go back for future service service work.

CS
Chuck S.
Kokomo, IN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
First Time Customer
Ace was recommended by multiple family members. In and out as promised, resolved the issues, didn’t try to over sell. I’ll be back...

PB
Pat B.
Kokomo, IN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Reliable
They do great work at a reasonable price. They are very good at communicating and calling back and keeping the customer informed. I am satisfied with their service.

NG
Noble G.
Peru, IN
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Spoke with Eden. She said the business is amazing, the pricing is reasonable and the staff is very honest.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Kokomo, IN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Dave said the business provided really good service and he appreciated the work they did for him.
This review was collected via phone interview by Customer Research Inc.

JD
Joyce D.
Amboy, IN
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Routinen service call In and out in a short period of time
Service appiintment was right after lunch and they completed the job in good time. Brian as usual was very efficient as well as the attendants. They know what they are doing.

Verified Customer
Kokomo, IN
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Did what was needed at a fair price
Fast. Friendly Honest

LY
Larry Y.
Kokomo, IN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Larry said he's very happy with the service.
This review was collected via phone interview by Customer Research Inc.
Brian M., Owner from Ace Automotive Service Inc. responded on 01/16/2019

Thank you Larry! Wishing the best for you in the future.

Brian Mast
Owner
765-454-0689

JW
Justin W.
Kokomo, IN
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Justin said he is happy to use the business again, they are close to him, are very respectable and nice.
This review was collected via phone interview by Customer Research Inc.
Brian M., Owner from Ace Automotive Service Inc. responded on 01/16/2019

Thank you Justin! We appreciate your patronage.

Brian Mast
Owner
765-454-0689

TE
Todd E.
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
The best home town garage type of shop around
When you take your vehicle to Ace you can Rest assured that not only will your vehicle get fixed properly but you’ll know that you was able to get it fixed the cheapest of anywhere remotely close to Kokomo because Brian the owner will find the best price around for the parts your vehicle needs. I recommend taking every vehicle you own to Ace even if it’s just for an oil change!
Brian M., Owner from Ace Automotive Service Inc. responded on 01/07/2019

Thank you for patronage Todd.

Brian Mast
Owner
765-454-0689

BB
Brad B.
Kokomo, IN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Excellent Service
Would not go anywhere else! Honest service !!!
Brian M., Owner from Ace Automotive Service Inc. responded on 01/04/2019

Thank you Brad. We appreciate your patronage.

Brian Mast
Owner
765-454-0689

RR
Rick R.
Kokomo, IN
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018
Very honest and upfront
Took my Envoy in and found out it had some serious problems. Brian did a good job explaining what needed to be done and did the work in a very timely manner. Very satisfied with the whole crew at Ace.
Brian M., Owner from Ace Automotive Service Inc. responded on 01/07/2019

Thank you for patronage Rick.

Brian Mast
Owner
765-454-0689

AL
Alan L.
Kokomo, IN
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Service
Great service and always great pricing.
Brian M., Owner from Ace Automotive Service Inc. responded on 01/07/2019

Thank you for patronage Alan.

Brian Mast
Owner
765-454-0689

NR
Nic R.
Marion, IN
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Nic said he appreciates the great service.
This review was collected via phone interview by Customer Research Inc.
Brian M., Owner from Ace Automotive Service Inc. responded on 01/07/2019

Thank you for patronage Nic.

Brian Mast
Owner
765-454-0689

BK
Bill K.
Galveston, IN
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Bill said the staff was knowledgeable and honest.
This review was collected via phone interview by Customer Research Inc.

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