Ace Automotive Service Inc.

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765-454-0689
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Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

210 Reviews

5 star
92%
4 star
7%
3 star
<1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews

JF
John F.
Galveston, IN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019
No BS. Straightforward, prompt service
Service manager made quick assesment of additional repairs needed and explained thoroughly all items. The work was completed with no delays, and no surprises. Good job, guys!!
Recommended
Brian M., Owner from Ace Automotive Service Inc. responded on 06/24/2019

Thank you John!

Brian Mast
Owner
765-454-0689
EB
Eddie B.
Kokomo, IN
GMC Savana Special
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
Very productive and professional.
Excellent service.
Recommended
Brian M., Owner from Ace Automotive Service Inc. responded on 06/13/2019

Thank you Eddie!

Brian Mast
Owner
765-454-0689
DB
Danelle B.
Kokomo, IN
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
GREAT communication
GREAT communication. I don’t know much about cars but the gentleman listened to all of my concerns that I kept remembering about my cars problems. They checked out a few of them and Gave me an estimate. They called or text during the day to ask questions. But nothing excessive. The previous place I’ve taken it I had to call every few days to get an update. Thanks!!!
Recommended
Brian M., Owner from Ace Automotive Service Inc. responded on 06/12/2019

Thank you Danelle!

Brian Mast
Owner
765-454-0689
AS
Adam S.
Kokomo, IN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Great communication
Gave me a quote over the phone in a couple of minutes. Scheduled an appointment and they got my truck fixed the same day. Final price was slightly cheaper than the quote. Very friendly and great communication throughout.
Recommended
Brian M., Owner from Ace Automotive Service Inc. responded on 06/11/2019

Thank you Adam!!

Brian Mast
Owner
765-454-0689
DB
Dave B.
Kokomo, IN
Ford Excursion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Service
Dave said the staff do a very good job and they have mechanics that can be trusted.
Recommended
This review was collected via phone interview by Customer Research Inc.
Brian M., Owner from Ace Automotive Service Inc. responded on 06/13/2019

Thank you Dave!

Brian Mast
Owner
765-454-0689
SC
Sandy C.
Kokomo, IN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019
Goes above and beyond to get the problem solved & fixed.
Definitely a 5 Star business. I have taken my last two vehicles to Ace. I'm completely satisfied with their work & will continue to trust them with maintenance & repairs.
Recommended
Brian M., Owner from Ace Automotive Service Inc. responded on 06/11/2019

Thank you Sandy!

Brian Mast
Owner
765-454-0689
DD
Dr Matt D.
Kokomo, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Best in Kokomo
Great service every time.
Recommended
Brian M., Owner from Ace Automotive Service Inc. responded on 06/10/2019

Thank you Matt!!

Brian Mast
Owner
765-454-0689
TB
Tim B.
Kokomo, IN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Tim said his experience was very good, everyone was very nice and helpful, and the prices were reasonable.
Recommended
This review was collected via phone interview by Customer Research Inc.
Brian M., Owner from Ace Automotive Service Inc. responded on 06/10/2019

Than you Tim!

Brian Mast
Owner
765-454-0689
Verified Customer
Kokomo, IN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019
Quality service
Took car in to have window fixed. They were prompt, gave 2 options with estimates. They fixed the issue in a timely manner.
Recommended
Brian M., Owner from Ace Automotive Service Inc. responded on 06/04/2019

Thsnk you for your patronage.

Brian Mast
Owner
765-454-0689
KL
Kenneth L.
Kokomo, IN
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Kenneth said he is satisfied and happy with the services received.
Recommended
This review was collected via phone interview by Customer Research Inc.
Brian M., Owner from Ace Automotive Service Inc. responded on 06/05/2019

Thank you for your patronage!

Brian Mast
Owner
765-454-0689
DM
Deandre M.
Kokomo, IN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019
Good service
Honest and reliable...
Recommended
Brian M., Owner from Ace Automotive Service Inc. responded on 06/04/2019

Thank you Deandre!

Brian Mast
Owner
765-454-0689
JS
John S.
Kokomo, IN
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
John said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Brian M., Owner from Ace Automotive Service Inc. responded on 06/04/2019

Thank you John!

Brian Mast
Owner
765-454-0689
DF
Debra F.
Kokomo, IN
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Great Service
Personal service and trustworthy.
Recommended
Brian M., Owner from Ace Automotive Service Inc. responded on 05/24/2019

Thank you Debra!

Brian Mast
Owner
765-454-0689
PR
Peggy R.
Galveston, IN
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
Friendly
Everyone was very friendly and they knew what they were talking about. Called before doing work to let you know what was going on with your car. Price was reasonable. Will always take my car to Ace Automotive.
Recommended
Brian M., Owner from Ace Automotive Service Inc. responded on 05/17/2019

Thank you for your patronage Peggy.

Brian Mast
Owner
765-454-0689
AR
Arletta R.
Kokomo, IN
Cadillac STS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Arletta said this business was the best. They were honest and knew what they were doing. She trusts them one hundred percent. They were wonderful and she would not go anywhere else.
Recommended
This review was collected via phone interview by Customer Research Inc.
Brian M., Owner from Ace Automotive Service Inc. responded on 05/17/2019

Thank you Arletta!!

Brian Mast
Owner
765-454-0689
TC
Tom C.
Indiana
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Tom said the staff did an excellent job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Brian M., Owner from Ace Automotive Service Inc. responded on 05/17/2019

Thank you for the patronage Tom.

Brian Mast
Owner
765-454-0689
CW
Chris W.
Monticello, IN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019
Professional service, reasonably priced
The first shop I went to, I asked for my tires to be rotated. Little did I know, when I drove my car off, they completely messed up the work to the point the car was nearly undriveable. I took my car to Ace and Brian found the issues that the other place had messed up. The price was affordable and the service was professional. I would recommend Brian to anyone, especially if you need a second opinion.
Recommended
Brian M., Owner from Ace Automotive Service Inc. responded on 05/03/2019

Thank you Chris!

Brian Mast
Owner
765-454-0689
SS
Suzanne S.
Kokomo, IN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019
Excellent!!!
Excellent and speedy service! Excellent customer care! I will definitely be back!
Recommended
Brian M., Owner from Ace Automotive Service Inc. responded on 05/03/2019

Thank you Suzanne!

Brian Mast
Owner
765-454-0689
PF
Penny F.
Greentown, IN
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019
Great Service at Great Rates
Awesome service!!! The cost to fix my car with all the crazy things wrong with it was very affordable to me!! If I had taken it somewhere else it would have been more expensive.
Recommended
Brian M., Owner from Ace Automotive Service Inc. responded on 05/03/2019

Thank you Penny!

Brian Mast
Owner
765-454-0689
LW
Larry W.
Peru, IN
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Courteous, professional and knowledgeable
I've been to Ace Automotive on several occasions. I have always found them to be responsive to my needs and perform the work in a timely manner. They charge a reasonable price and do excellent work. I have recommended them to others and will do it again.
Recommended
Brian M., Owner from Ace Automotive Service Inc. responded on 05/03/2019

Thank you Larry!

Brian Mast
Owner
765-454-0689