Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

416 Reviews

99% Would Recommend
84% Business Response
Latest Review about 14 hours ago

Reviews


YD
YVONNE D.
Laredo, TX
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Great service!
I’ve trusted them with my vehicles because they explain everything in detail. Their communication with me is important in keeping my vehicles in working conditions. And they answer all my questions patiently and in a friendly manner. I highly recommend them.

DM
DANIEL M.
Laredo, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Excellent service
Excellent service and very professional. After reading all the positive reviews I decided to take my vehicle to Ace Complete Auto Care. They took the time to completely explain the problem with my vehicle in a detailed, yet easy to understand manner. I am very satisfied with their service and would definitely use them again.

JW
Jason W.
Marion, TX
Chevrolet Suburban
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Jason said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 07/12/2018

You could have chosen any other business, but we appreciate that you have stuck with us. We hope to have the pleasure of doing business with you for many years to come.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

EL
Eloy L.
Laredo, TX
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Eloy said the employees provided excellent service. The work was done really quickly. The service pricing was good. He appreciates his service.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/29/2018

Thanks for trusting us. We would not have been able to achieve this success without clients like you. If we can be of further assistance, please let us know.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

Verified Customer
Laredo, TX
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2018
Excellent Service
Very pleased with Ace Complete Autos time and service. Very precise on issue at hand. Definitley will continue to take my vehicles to get serviced.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/28/2018

Thanks a lot for showing trust in us. We assure you to render our best service to you always. We hope to have the pleasure of doing business with you for many years to come.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

MR
Martin R.
Laredo, TX
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Spoke with Pricilla. She said they have taken several vehicles to them and they get everything done at a fair price.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/28/2018

We really feel honoured to have a client like yu. Please call us anytime with any questions or concerns.ou with us.
We look forward to providing you with the best possible service in the future.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

RM
Rey M.
Laredo, TX
Ram 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Rey said the staff is really prompt when working on his vehicle and they do a good job.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/28/2018

Thanks for trusting us. We would not have been able to achieve this success without clients like you. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

JG
Juan G.
Laredo, TX
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Juan said he has taken his vehicle to this business before. They are really friendly and really professional.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/28/2018

Your support and loyalty has really helped us in coming a long way. Thanks a lot! Sincerest thanks for your valued business. Look forward to working with you again soon!

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

LD
Leticia D.
Laredo, TX
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Leticia said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/28/2018

Ms. Diaz, thanks for choosing us. My whole company assures that we will never let your expectations go down. Thank you for the opportunity to work with you.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

JC
Jeannette C.
Laredo, TX
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Jeannette said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/28/2018

Thank you for your business. It is our pleasure to work with you. Look forward to working with you again soon!

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

IL
Isabel L.
Laredo, TX
Ford Freestyle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Isabel said this business was great. The staff explained what needed to be done and she was limited on time, so they performed the service that was most important. She's very happy with the business, and she intends to return to have the rest of the work done.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/28/2018

Ms. Lopez, thank you for being a part of our journey. We thank you for your continuous patronage. Thank you for the trust you have placed in us. Please call us anytime with any questions or concerns.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

OP
Omar P.
Laredo, TX
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Omar said the service is good.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/28/2018

We really feel honoured to have a client like you with us. ook forward to working with you again soon!

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

JG
Jose G.
Laredo, TX
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Jose said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/28/2018

I really thank you for being our customer. Thank you for the trust you have placed in us. Please call us anytime with any questions or concerns.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

ED
Edgar D.
Laredo, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Edgar said the staff did a very good job and he had no problems.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/28/2018

Thanks a lot for showing trust in us. Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. Please call us if we can be of further assistance.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

AK
Alfonso K.
Laredo, TX
Pontiac Grand Prix
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2018 Category: Service
Alfonso said the service was good and the staff used state-of-the-art equipment.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/28/2018

You are the reason we stand strong. Thank you for the privilege of your business. We really feel honoured to have a client like you with us.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

EY
Ergan Y.
Laredo, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Ergan said the staff did a proper job, and he didn't have to wait too long.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/28/2018

You are very important to us and we really thank you for being our customer. We hope to have the pleasure of doing business with you for many years to come.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

EG
Ernest G.
Laredo, TX
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Ernest said he had good service at this business.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/28/2018

Thanks for choosing us and trusting. You are very important to us. Thank you for the trust you have placed in us. Please call us anytime with any questions or concerns.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

CE
Chester E.
Laredo, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Chester said the facility provided quick service and did a good job.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/28/2018

Customers like you always inspire us to do our best. And so it becomes our prime duty also to keep our customers satisfied. We value you!

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

CG
Cecilia G.
Laredo, TX
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Cecilia said the employees did a very good job. The staff were honest and fast. They explained her vehicle's exact problem to her. She was pleased and will go back to use them again.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/28/2018

Thanks for trusting us. We would not have been able to achieve this success without clients like you. Thank you for the trust you have placed in us. Please call us anytime with any questions or concerns.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232

AC
Angela C.
Laredo, TX
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Angela said she was happy with their service.
This review was collected via phone interview by Customer Research Inc.
The Team at A., Manager Operator from Ace Complete Auto Care responded on 06/28/2018

Customer satisfaction is our foremost priority and we promise to always serve you the best.  Thank you for the privilege of your business.

Mr. Jesus Munoz Jr
Mr. Jesse E. Munoz
Administration and Operation Managers
Ph   956-723-7433
Fax  956-712-2232