Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

523 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
99% Would Recommend
Latest Review 6 days ago

Reviews


OS
Oscar S.
Laredo, TX
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Oscar said he got good customer service.
This review was collected via phone interview by Customer Research Inc.

MR
Maria R.
Laredo, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Maria said the staff are very good at what they do, they are friendly and they explain what they would do with the vehicle .
This review was collected via phone interview by Customer Research Inc.

AG
AMELIA G.
Laredo, TX
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019
A/C Fix
The professionalism and friendliness of the staff are the reason I always come to them for any issues I may have. They were able to help fix my ac and kept me updated the entire time. They also accommodated us to make sure we were comfortable during the wait. Every time I visit I always have a wonderful experience.

NG
Noemi G.
Laredo, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Noemi said she liked the business.
This review was collected via phone interview by Customer Research Inc.

CG
Carlos G.
Laredo, TX
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2019 Category: Service
Carlos said the business is too pricey.
This review was collected via phone interview by Customer Research Inc.

JE
Jonathan E.
Harlingen, TX
Toyota Yaris
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2019 Category: Service
Jonathan said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

YG
Yvonne G.
Laredo, TX
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Yvonne said they are always very helpful and they always attend to her in a timely manner.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Laredo, TX
Toyota Tundra 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Honest mechanics
Great service, prices are good and the owner is real honest

SA
Santiago A.
Laredo, TX
Volkswagen Eos
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Santiago said the service was good. Everything is okay. The staff is great. Their intentions were good. His friend recommended this business.
This review was collected via phone interview by Customer Research Inc.

MA
MARIA LUZ A.
Laredo, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019
excellent service and attention
Servicio de Calidad. Atención personalizada, profesional y humana.

BM
BENNETT M.
Laredo, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Good Work...Good Customer Service.
I have taken 2 vehicles in for service. They gave me good descriptions of the work performed and they stayed within budget. I will use Ace Complete Auto Care again! I recommend them.

WW
Wenjia W.
Laredo, TX
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Wenjia said she went to this business and had her A/C fixed. They put Freon and tracer in her vehicle. So far it is still working. She was told it would take about a month to see if it was working. The guy she dealt with , Jessie, explained the situation to her very well. The visit was very good. She is very satisfied.
This review was collected via phone interview by Customer Research Inc.

AV
Allan V.
Laredo, TX
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2019 Category: Service
Allan said the office was left unmanned so he had to wait quite awhile for someone to come and talk to him.
This review was collected via phone interview by Customer Research Inc.

AL
Antonio L.
Laredo, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Antonio said they did a good job.
This review was collected via phone interview by Customer Research Inc.

LB
LUIS B.
Laredo, TX
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019
Great service
Prompt and efficient. Reasonable price.

LA
LEONARD A.
Laredo, TX
Toyota Tundra 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019
Excellent alignment, Toyo machine broken so I came here !
Dealers alignment machine was broken. Came here. Courteous and helpful and $40 less, with state of the art machine! GOOD EXPERIENCE would do again!

RM
Rodolfo M.
Laredo, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Rodolfo said the service provided by this business was quick and good.
This review was collected via phone interview by Customer Research Inc.

MA
MARIA LUZ A.
Laredo, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
they always find and solve the problem. 100% satisfied
excellent service and personalized attention. For 15 years they have taken care of my family's cars.

JR
JOAQUIN R.
Laredo, TX
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2019
Awesome Service
Ace is a great place to take your car when it needs repairs. The customer service is excellent and my repairs were done quickly.

Verified Customer
Laredo, TX
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Fast Service
Ace provided fast service. Great customer service.