Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

194 Reviews

98% Would Recommend
Latest Review 14 days ago

Reviews


KE
KIRK E.
Walnut Creek, CA
Mazda 3
Verified Customer
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08/08/2019
Highly recommend
Excellent experience! On time, thorough, very professional, and trustworthy. Highly recommend.

Verified Customer
Clayton, CA
BMW 5 Series
Verified Customer
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07/27/2019
Regular service visit.
Fast courteous service. Good people to deal with.

FS
FRED and LAURA S.
Clayton, CA
Ford RV Cutaway
Verified Customer
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07/26/2019
Quality work at a fair price
Always on time, conscientious service and experienced employees.

RW
Ralph W.
Lafayette, CA
Verified Customer
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07/26/2019 Category: Service
Ralph said the staff does good work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Concord, CA
Toyota Avalon
Verified Customer
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07/25/2019
Good Communication and having work done in the time frame quoted.
We have used Acme for various cars over many years. Work is always done on time and communication is clear.

EK
Edward K.
Concord, CA
Ford Ranger
Verified Customer
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07/18/2019 Category: Service
Edward said the staff treated him good.
This review was collected via phone interview by Customer Research Inc.

JS
JIM and KAREN S.
Concord, CA
Saturn SW
Verified Customer
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07/16/2019
Always honest and knowledgeable car service
My older car was having a starting issue - hard start in the early morning. Ken and the crew did a thorough check up of battery, starter, fuel pump, electrical work and anything else that could have been a problem. Everything checked out, so now we'll wait and see how the car is doing. No one tried to up sell me or recommend expensive measures that might not have solved the problem. This shop has serviced my car for many years, always in an honest and reputable way. I recommend Acme all the time!

Verified Customer
Concord, CA
Ford Escape
Verified Customer
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07/10/2019
Very fast, and efficient.
I went in at the last minute for a idling issue. Air leak I suspected. Was there at 11:50, and car was ready by 3:00. Was glad it got done quickly. No attitude (which at other places I’d experienced) Ken, and his staff were helpful, and efficient. And they were close to our house. Would use again.

MC
MIKE C.
Concord, CA
Toyota Tundra
Verified Customer
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07/10/2019
Great service!
Thanks

AM
Aainslee M.
Concord, CA
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Aainslee said everything was fine, the business treated him good, and they know what they are doing.
This review was collected via phone interview by Customer Research Inc.

JR
Jean R.
Clayton, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Jean said the business is courteous, they don't take a long time, and they don't do unnecessary repairs. They do a very good job. He also wanted to mention their service was excellent.
This review was collected via phone interview by Customer Research Inc.

KG
Karen G.
Concord, CA
Saturn SW
Verified Customer
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06/18/2019 Category: Service
Karen said they trust the staff completely, they're very honest and thorough in their pricing. She also stated that their service is always perfect.
This review was collected via phone interview by Customer Research Inc.

LT
LINDA T.
Concord, CA
Dodge Grand Caravan
Verified Customer
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06/13/2019
Excellent Service
Shannon is experienced and knowledgeable in the office. Crew is detailed in their work and reports. Fair pricing and they don’t gouge the markups. Great work so far. Returning again next week.

DM
DAN M.
Clayton, CA
Honda Accord Cpe
Verified Customer
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06/13/2019
New to me and glad I discovered Acme.
I went to Acme based on a recommendation from a friend and glad I did. It's a small business and as such is a place where you can actually talk to the person who did the work on your car and, in my opinion, that makes a huge difference. I think it is an honest business where you can form a good relationship, like the good old days.

I think you get more for your money here in terms of quality of work and customer service, compared to the big dealer shops, and that it will probably cost you less money too.

I recommend this place without hesitation.

WC
Will C.
Concord, CA
Chevrolet Corvette
Verified Customer
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06/13/2019 Category: Service
Will said this business is the best.
This review was collected via phone interview by Customer Research Inc.

RJ
Richard J.
Concord, CA
Ford F-150
Verified Customer
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05/28/2019 Category: Service
Richard said that the place gave him good service and did a good job.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Antioch, CA
Verified Customer
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05/22/2019 Category: Service
Mike said the staff are friendly, they give good service, they're quick and he likes their attitude.
This review was collected via phone interview by Customer Research Inc.

NM
Nicholas M.
Concord, CA
GMC Yukon XL
Verified Customer
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05/15/2019 Category: Service
Nicholas said the business was very flexible with his schedule as in letting him come in during closing time, they are simple and nice people. He also wanted to mention these are easy people to get along with, and they always get the job done.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Pittsburg, CA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2019
Fast and Top Quality Service
Daily updates on Auto Repair. Fast and Quality Service. Friendly customer Service. Knowledgeable Experienced Staff.

JT
John T.
Concord, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
John said he is happy with the service provided by this business. He also said he gives this business a thumbs up and he got his vehicle back on time.
This review was collected via phone interview by Customer Research Inc.