Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

593 Reviews

99% Would Recommend
Latest Review 17 days ago

Reviews


MR
MARK R.
Manvel, TX
Lexus GX 460
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Tony and crew are the best
I would highly recommend Advance Auto Tech for reliable and very honest service

RG
RUTH G.
Houston, TX
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
timely reair of brakes. great service.
great service.

LB
Linda B.
Houston, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Linda said the business is very helpful and they are always available.
This review was collected via phone interview by Customer Research Inc.

DR
Doris R.
Houston, TX
Mercedes-Benz C240
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Doris said she had to wait too long on her service.
This review was collected via phone interview by Customer Research Inc.
Lisa Z., Executive Administrator from Advanced Auto Tech responded on 02/07/2019

Mrs. Roberts,

If you call ahead and set up an appointment, it will usually cut your wait time down. We are a first come, first serve business, unless otherwise consulted with. Sorry for your wait, but we have to service each customer in the order they arrive. Also, it looks like you came in on a day Tony and I were out, he was in the Hospital having surgery, sorry the guys didn't take better care of you. Lisa


JC
Justin C.
Houston, TX
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Justin said the service and the communication was good.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
Houston, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Patrick said this is a really good repair facility.
This review was collected via phone interview by Customer Research Inc.

FO
Freddie O.
Houston, TX
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Freddie said Tony is very good to her with all their vehicles. She does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

LJ
LINDSEY J.
Houston, TX
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Service
Takes care of my repair needs with ease & quality work

RG
Raymond G.
Fresno, TX
Ford F-150
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/07/2018 Category: Service
Raymond said it took the business 3 weeks to finish with his vehicle. He got most of the parts but they took too long to finish.
This review was collected via phone interview by Customer Research Inc.
Lisa Z., Executive Administrator from Advanced Auto Tech responded on 12/12/2018

Sir, When we have to wait for a customer to bring us parts, it usually does take longer. When we purchase parts for the customer most repairs are completed that day, depending on the job.  We are sorry you are not happy with the time it took to repair your car, but had we been provided the parts at the time of drop off, your vehicle would have been repaired a whole lot quicker. I am glad that we are both in agreement, that for your next repairs another facility would be a better match for you. Also, just to make sure you are aware, when we repair customers vehicle with customer supplied parts, we do not warranty the work, we only warranty work on parts we supply. Thanks for your business and good luck in the future with your next mechanic!!! Have a Bless Day!!


DD
DR. D.
Houston, TX
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Reliable expertise
Tony is an expert car specialist. My husband and I have known him and Advanced Auto for many years. We were one of his very first customers, and we continue to rely on him and his mechanics.

JW
Joe W.
Houston, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Joe said he was recommended by AAA. He said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

AH
Archer H.
Houston, TX
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Archer said the business does good work and they are very nice people.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Houston, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
David said this business was awesome. They are great and have fast, friendly, professional services. He thanks Tony and Lisa.
This review was collected via phone interview by Customer Research Inc.

BS
BILL S.
Houston, TX
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Best and fastest in town!
Advanced Auto Tech delivers fast automobile maintenance at an excellent price. They're certified in every kind of popular car - and some of the stranger European brands as well.

GF
GREGORY F.
Houston, TX
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Great work!!!
They are such good people and excellent customer service!!!

SG
Shameka G.
Missouri City, TX
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Shameka said that the business has excellent quality work.
This review was collected via phone interview by Customer Research Inc.

DT
Darrin T.
Houston, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Darrin said this business did good quality work.
This review was collected via phone interview by Customer Research Inc.

AP
Arthur P.
Houston, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Arthur said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

VK
Vonetta K.
Houston, TX
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Vonetta said she was pleased with the service. All of her vehicles have been taken to this facility.
This review was collected via phone interview by Customer Research Inc.

GJ
Gloria J.
Houston, TX
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Gloria said the service has always been excellent.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 593 in total