Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

4015 Reviews

ReScore Reviews™ (261)

ReScore
Overall Rating 4.1800743/5Overall Rating 4.1800743/5Overall Rating 4.1800743/5Overall Rating 4.1800743/5rating 4.1800743
Original
Overall Rating 2.36154/5Overall Rating 2.36154/5rating 2.36154rating 2.36154rating 2.36154
93% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
East Norwich, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Excellent service
Very efficient
Beverly S. from Advantage Hyundai of Hicksville responded on 02/15/2019

Thank you for the input and being part of the Advantage family. Have a great day!!


AC
Anthony C.
Plainview, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Great service
Friendly service
Beverly S. from Advantage Hyundai of Hicksville responded on 02/12/2019

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


CM
Carole M.
Massapequa, NY
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
courteous staff, easy appointments, free car wash, great mechanics, coupons
i was greeted by a friendly worker, she was efficient and listened to my concerns. my car was serviced quickly and the charges were reasonable.
Beverly S. from Advantage Hyundai of Hicksville responded on 02/10/2019

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
Bayside, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Service
Excellent service that day! Service advisor very nice and listened to me. Waited for car and was finished in a timely manner.
One problem and I’ve had this before. It was a 5 degree day and they had me waiting in the car for 15 minutes and I was the only car waiting to be serviced. A BiG no no!!
Beverly S. from Advantage Hyundai of Hicksville responded on 02/06/2019

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


SC
Salvatore C.
North Massapequa, NY
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019 Category: Service
Excellent Service
My service advisor, Dimitri listened to what I needed to be serviced as well as informing me on the additional service that should be performed. I was given the choice to either have it performed at that time or wait until my next visit. I was surprised that when I asked for a ride to and from my house, that Advantage Hyundai in Hicksville was using UBER as their service which made it simpler and more efficient. I have had my Elantra serviced at Advantage Hyundai in Hicksville since I purchased it in 2010 and have never had a problem. Excellent Service all around.
Beverly S. from Advantage Hyundai of Hicksville responded on 02/03/2019

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
Copiague, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Great
Exceptional service.
Beverly S. from Advantage Hyundai of Hicksville responded on 01/25/2019

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
Flushing, NY
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Good dealership.....High Costs
Dealership offers good service. But, the prices are very high. $31 to fix a flax is crazy would recommend them if you want to pay high prices. Service Dept friendly.
Beverly S. from Advantage Hyundai of Hicksville responded on 01/22/2019

Thank you for the input and being part of the Advantage family. Have a great day!!


TD
Timothy D.
Lindenhurst, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Express oil change
No hassle oil change - in /out in less than 1 hour. Thanks Scott and Mechanics.
Beverly S. from Advantage Hyundai of Hicksville responded on 01/16/2019

Thank you for the input and being part of the Advantage family. Have a great day!!


PH
Phyllis H.
Levittown, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019 Category: Service
Great Dealership,been dealing with them for quite a few years and reccomende family and friends
Professional people taking care of you.Clean,,helpful,informative..Send you notifications.Nice waiting area,coffee ,bagels,. Free car wash.If you have to wait it's not the worst place to wait.
Beverly S. from Advantage Hyundai of Hicksville responded on 01/11/2019

Thank you for the input and being part of the Advantage family. Have a great day!!


PE
Pam E.
Hicksville, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Best Sevice and Staff
This is the only place I would take my car. The staff is professional and courteous and take care of you and your car. They even provided a loaner car because it was going to take a while for my parts to come in.
I can’t say enough good things about them
Beverly S. from Advantage Hyundai of Hicksville responded on 01/05/2019

Thank you for the input and being part of the Advantage family. Have a great day!!


Verified Customer
Bellmore, NY
2006 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Best service
Always go tothe hicksville hyundai dealership for the outstanding srvice department
Beverly S. from Advantage Hyundai of Hicksville responded on 01/01/2019

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
Brooklyn, NY
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
Satisfied
Am always satisfied with the service I get here. They always tell me the truth about the work and try to get my car services in a timely fashion.
Beverly S. from Advantage Hyundai of Hicksville responded on 12/31/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


Verified Customer
Sea Cliff, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
HYUNDAI SERVICE
THE BEST SERVICE EVER
Beverly S. from Advantage Hyundai of Hicksville responded on 12/26/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
College Point, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018 Category: Service
Awesome
Service was awesome as always....
Beverly S. from Advantage Hyundai of Hicksville responded on 12/24/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


GG
Garry G.
North Massapequa, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
good service
6 years bringing my Hyundai in to the dealer were I bought it great job on service
Beverly S. from Advantage Hyundai of Hicksville responded on 12/22/2018

Thank you so much for your feedback and for being apart of the family. Have a great day!


RH
Robert H.
Glen Head, NY
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
A little advice...
... and that is to get the Extended Warranty if ur buying the car outright. This is the second time I was not expecting to be covered. It involved an issue with one rear brake with a frozen caliper & everything had to be changed on that brake including the disc & pads on the other side (yes, that’s SOP with brakes, I checked). Long story short the bill without the Extended Warranty would have been $961 but with the E W...$298 tax include. 2/3 of my bill covered on BRAKES no less. Can’t beat that!!!!
Beverly S. from Advantage Hyundai of Hicksville responded on 12/18/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


Verified Customer
Massapequa Park, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018 Category: Service
Side view mirror
Needed to replace actuator,took about 1 hr 45 minutes.Mirror working now.
Beverly S. from Advantage Hyundai of Hicksville responded on 12/09/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


RS
Richard S.
Wantagh, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018 Category: Service
Great Service
Service done with a smile and timely. Coffee and bagels great as well. Always a good experience coming here. Staff courteous and efficient.
Beverly S. from Advantage Hyundai of Hicksville responded on 11/24/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


RR
Robert R.
Lindenhurst, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Nice Staff
Very happy with the service that I received.
Beverly S. from Advantage Hyundai of Hicksville responded on 11/20/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


JF
Joanne F.
Bethpage, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Helpful service reps & convenient pick ups
I find the people in the service department to be very helpful. My tires were reading that they had low air pressure. I called the service dept and asked if they could put air in my tires and was told "of course, just bring it to one of the valets". Which I did and air was put in right away. Unfortunately for me, I ended up having to go back because one tire didn't retain the air. They gave me a 2pm appointment but said I could do a "night drop off" at lunchtime so I could get to work and that I had until 8pm to pick it up. That worked out well for me.
Beverly S. from Advantage Hyundai of Hicksville responded on 11/20/2018

Thank you for the input and being part of the Advantage family. Have a great day!!