Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

3999 Reviews

ReScore Reviews™ (242)

ReScore
Overall Rating 4.157026/5Overall Rating 4.157026/5Overall Rating 4.157026/5Overall Rating 4.157026/5rating 4.157026
Original
Overall Rating 2.34167/5Overall Rating 2.34167/5rating 2.34167rating 2.34167rating 2.34167
93% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


Verified Customer
Massapequa Park, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018 Category: Service
Side view mirror
Needed to replace actuator,took about 1 hr 45 minutes.Mirror working now.
Beverly S. from Advantage Hyundai of Hicksville responded on 12/09/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


RS
Richard S.
Wantagh, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018 Category: Service
Great Service
Service done with a smile and timely. Coffee and bagels great as well. Always a good experience coming here. Staff courteous and efficient.
Beverly S. from Advantage Hyundai of Hicksville responded on 11/24/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


RR
Robert R.
Lindenhurst, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Nice Staff
Very happy with the service that I received.
Beverly S. from Advantage Hyundai of Hicksville responded on 11/20/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


JF
Joanne F.
Bethpage, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Helpful service reps & convenient pick ups
I find the people in the service department to be very helpful. My tires were reading that they had low air pressure. I called the service dept and asked if they could put air in my tires and was told "of course, just bring it to one of the valets". Which I did and air was put in right away. Unfortunately for me, I ended up having to go back because one tire didn't retain the air. They gave me a 2pm appointment but said I could do a "night drop off" at lunchtime so I could get to work and that I had until 8pm to pick it up. That worked out well for me.
Beverly S. from Advantage Hyundai of Hicksville responded on 11/20/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


Verified Customer
Hicksville, NY
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
HYUNDAI SERVICE
excellent service work
Beverly S. from Advantage Hyundai of Hicksville responded on 11/09/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


RA
Renee A.
Woodmere, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Best Dealership
They're great. I already leased two cars from them. They were very helpful, no pressure, and the price was right.
Service is great also. You even get a car wash when they're done. This is a very well run dealership.
Beverly S. from Advantage Hyundai of Hicksville responded on 10/24/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


Verified Customer
North Massapequa, NY
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
HYUNDAI SERVICE
OUTSTANDING START TO FINISH
Beverly S. from Advantage Hyundai of Hicksville responded on 10/08/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


Verified Customer
Wantagh, NY
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Great service
Great service all around.
Beverly S. from Advantage Hyundai of Hicksville responded on 09/25/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
Sound Beach, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
service department
The best and most honest service around treated me excellent start to finish would definitley come back. thank you
Beverly S. from Advantage Hyundai of Hicksville responded on 09/20/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


JM
James M.
Levittown, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
ALL STAFF ARE VERY FRIENDLY AND CURTIOUS
OVERALL VERY SATISFIED
Beverly S. from Advantage Hyundai of Hicksville responded on 09/17/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
Plainview, NY
2006 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
Re-rating
Bev finally reached me via phone and she asked me to give the service center another chance. The orig rating was for the wait time, not on the service adviser, so here is the modified rating. I appreciate her for trying so hard to reach out despite a phone tag.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/08/2018 Category: Service
Ridiculous wait times
2 hours for a scheduled oil change? I don't care about excuses made by the adviser about how busy the service center is because nothing could be simpler than an oil change.
Beverly S. from Advantage Hyundai of Hicksville responded on 09/09/2018

Thank you so much for your feedback and for being apart of the advantage family. Beverly our customer care representative will be contacting you to discuss your visit. Have a great day!


LC
Lynn C.
Westbury, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
EXCELLENT SERVICE
EXCELLENT SERVICE
Beverly S. from Advantage Hyundai of Hicksville responded on 09/07/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


Verified Customer
Hicksville, NY
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
HYUNDAI SERVICE
excellent
Beverly S. from Advantage Hyundai of Hicksville responded on 09/06/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


RH
Robert H.
Glen Head, NY
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
All good.
Service is friendly, efficient and does not make any reason to not give it less than 5 stars.
Beverly S. from Advantage Hyundai of Hicksville responded on 08/27/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
Bethpage, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Quick service!
Thanks for your kind considerations in working with us around schedules to have our car serviced. We really appreciate the friendly, professional and prompt service!
Beverly S. from Advantage Hyundai of Hicksville responded on 08/25/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day! 


MC
Monica C.
Plainview, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/11/2018 Category: Service
Everything about their amenities under the surface is subpar.
Uncomfortable run down waiting room. Their servicing hours arent the best i had to make my appointment a week in advance for oil change and tire rotation. The car wash included with servicing is exterior only and misses most everything. Lastly i struggled for hours to get servicing included in my lease contract as was offered by toyota, which they agreed to finally, only to discover in fine print its for two years not three, doesnt cover anything but oil change, and everyone gets 3 or 4 oil changes done for free at the dealership. My model vehicle had to be devoid of most amenities as well. Buyer beware as they say, its my fault for being swindled. Wife and I went Toyota of Westbury for her car and everything i wanted with Hyundai is included for less, plus blind spot detection etc, they even installed a basic remote start. I will not be dealing with Hyundai in the future.
Beverly S. from Advantage Hyundai of Hicksville responded on 08/11/2018

Thank you so much for your feedback and for being apart of the advantage family. Beverly our customer care representative will be contacting you to discuss your visit. Have a great day!


CM
carole m.
Massapequa, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
i make an appointment and it is kept on time.
the employees are friendly and competent and the service prices are reasonable.
Beverly S. from Advantage Hyundai of Hicksville responded on 08/06/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


RB
Rosalie B.
Massapequa Park, NY
2012 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Excellent Service
I am always happy to bring my car to Hyundai for service. The technicians are excellent. They are very knowledgeable. I have been bringing my car here for service since I bought it. I have always been very happy with the care and quality of service. I highly recommend the service department.
Beverly S. from Advantage Hyundai of Hicksville responded on 07/24/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


DB
Daniel B.
Plainview, NY
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018 Category: Service
Excellent service
This dealership is number one!!!
Beverly S. from Advantage Hyundai of Hicksville responded on 07/22/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
Westbury, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great Service
Everyone at the dealership was friendly and willing to help. They did an oil change, tire rotation and washed my car in a timely manner. Will be returning for future services !
Beverly S. from Advantage Hyundai of Hicksville responded on 07/17/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!