Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(4,578 Reviews)

ReScore Reviews™ (377)

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


RR
Richard R.
Bethpage, NY
2019 Hyundai Sonata
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/08/2020 Category: Service
dealer should honor price offered.do not change it when you bring your car for service and then wait three and half hours for oil change
not good
Beverly S. from Advantage Hyundai of Hicksville responded on 08/08/2020

Thank you so much for your feedback and for being apart of the advantage family. Beverly our customer care representative will be contacting you to discuss your visit. Have a great day!


Verified Customer
Long Beach, NY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/07/2020 Category: Service
Needs improvement
Customer service communication needs to improve . Using covid as an excuse is getting old .
Beverly S. from Advantage Hyundai of Hicksville responded on 08/07/2020

Thank you so much for your feedback and for being apart of the advantage family. Beverly our customer care representative will be contacting you to discuss your visit. Have a great day!


RR
Ruth R.
Brooklyn, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2020
Service done
The work that was done on the car was meticulous! Workers paid close attention to details and did a fantastic job. They are dedicated and caring. The Hicksville Hyundai dealership aims to please and does so.
Beverly S. from Advantage Hyundai of Hicksville responded on 08/07/2020

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
Franklin Square, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2020 Category: Service
HYUNDAI SERVICE
excellent all the way around
Beverly S. from Advantage Hyundai of Hicksville responded on 08/05/2020

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


MC
Michael C.
Lindenhurst, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2020
Tessa was a huge help
I had to get new tires placed on my vehicle and tessa was an absolute pleasure to work with. She is very caring and patient and works with you for what you need. I would highly recommend going to her for any issues you might be having, shes your girl.
Beverly S. from Advantage Hyundai of Hicksville responded on 08/04/2020

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


DH
Diane H.
Levittown, NY
2012 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2020 Category: Service
Warantee work for transmission issue.
Pleased that transmission warantee was honored. Dissappointed that they tried to "sell" me another $1700 worth of repairs that only cost me only $700 by local mechanic. Always trust your instincts.
Beverly S. from Advantage Hyundai of Hicksville responded on 08/04/2020

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


AA
Anne A.
Wantagh, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2020 Category: Service
Exceptional service
Erin as an advisor in the service department is professional and knows her stuff. I was very happy when I knew she was taking care of my car.
Beverly S. from Advantage Hyundai of Hicksville responded on 08/04/2020

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


BS
Barbara S.
Bellmore, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2020 Category: Service
Positive review
My visit at Hyundai was stress free. An Uber was arranged for me to go home and I received a phone call confirming that I needed an oil change only. I was also happy that Saturdays are now available. When service was completed I received a phone call.
Beverly S. from Advantage Hyundai of Hicksville responded on 08/03/2020

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
Bethpage, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2020 Category: Service
Car repair
Handled my issue right away and kept me informed with multiple phone calls.
Beverly S. from Advantage Hyundai of Hicksville responded on 08/01/2020

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


AR
Alan R.
Huntington, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020
No complaint
Oil change, I got transportation to my home and got picked up to the dealership, the car was very clean and all in all I was treated very well.
Beverly S. from Advantage Hyundai of Hicksville responded on 08/01/2020

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


JM
Joseph M.
Melville, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020 Category: Service
????
People are great.
Beverly S. from Advantage Hyundai of Hicksville responded on 07/31/2020

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


DD
Dennis D.
Wantagh, NY
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020 Category: Service
Great place
Great experience from sales to servicing. Special kudos to service advisor Erin Pugliese
Beverly S. from Advantage Hyundai of Hicksville responded on 07/30/2020

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
Hicksville, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020 Category: Service
Service
Excellent service, in a timely manner
Beverly S. from Advantage Hyundai of Hicksville responded on 07/29/2020

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
Hicksville, NY
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020 Category: Service
SERVICE
Very professional. Addressed issue with my vehicle and had the car ready before the actual commitment time.
Beverly S. from Advantage Hyundai of Hicksville responded on 07/28/2020

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
Whitestone, NY
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020 Category: Service
Great Service
prompt and courteous service
Beverly S. from Advantage Hyundai of Hicksville responded on 07/28/2020

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!