Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

4007 Reviews

ReScore Reviews™ (257)

ReScore
Overall Rating 4.1750968/5Overall Rating 4.1750968/5Overall Rating 4.1750968/5Overall Rating 4.1750968/5rating 4.1750968
Original
Overall Rating 2.352/5Overall Rating 2.352/5rating 2.352rating 2.352rating 2.352
93% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


PH
Phyllis H.
Levittown, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019 Category: Service
Great Dealership,been dealing with them for quite a few years and reccomende family and friends
Professional people taking care of you.Clean,,helpful,informative..Send you notifications.Nice waiting area,coffee ,bagels,. Free car wash.If you have to wait it's not the worst place to wait.
Beverly S. from Advantage Hyundai of Hicksville responded on 01/11/2019

Thank you for the input and being part of the Advantage family. Have a great day!!


PE
Pam E.
Hicksville, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Best Sevice and Staff
This is the only place I would take my car. The staff is professional and courteous and take care of you and your car. They even provided a loaner car because it was going to take a while for my parts to come in.
I can’t say enough good things about them
Beverly S. from Advantage Hyundai of Hicksville responded on 01/05/2019

Thank you for the input and being part of the Advantage family. Have a great day!!


Verified Customer
Bellmore, NY
2006 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Best service
Always go tothe hicksville hyundai dealership for the outstanding srvice department
Beverly S. from Advantage Hyundai of Hicksville responded on 01/01/2019

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
Brooklyn, NY
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
Satisfied
Am always satisfied with the service I get here. They always tell me the truth about the work and try to get my car services in a timely fashion.
Beverly S. from Advantage Hyundai of Hicksville responded on 12/31/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


Verified Customer
Sea Cliff, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
HYUNDAI SERVICE
THE BEST SERVICE EVER
Beverly S. from Advantage Hyundai of Hicksville responded on 12/26/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
College Point, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018 Category: Service
Awesome
Service was awesome as always....
Beverly S. from Advantage Hyundai of Hicksville responded on 12/24/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


GG
Garry G.
North Massapequa, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
good service
6 years bringing my Hyundai in to the dealer were I bought it great job on service
Beverly S. from Advantage Hyundai of Hicksville responded on 12/22/2018

Thank you so much for your feedback and for being apart of the family. Have a great day!


RH
Robert H.
Glen Head, NY
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
A little advice...
... and that is to get the Extended Warranty if ur buying the car outright. This is the second time I was not expecting to be covered. It involved an issue with one rear brake with a frozen caliper & everything had to be changed on that brake including the disc & pads on the other side (yes, that’s SOP with brakes, I checked). Long story short the bill without the Extended Warranty would have been $961 but with the E W...$298 tax include. 2/3 of my bill covered on BRAKES no less. Can’t beat that!!!!
Beverly S. from Advantage Hyundai of Hicksville responded on 12/18/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


Verified Customer
Massapequa Park, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018 Category: Service
Side view mirror
Needed to replace actuator,took about 1 hr 45 minutes.Mirror working now.
Beverly S. from Advantage Hyundai of Hicksville responded on 12/09/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


RS
Richard S.
Wantagh, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018 Category: Service
Great Service
Service done with a smile and timely. Coffee and bagels great as well. Always a good experience coming here. Staff courteous and efficient.
Beverly S. from Advantage Hyundai of Hicksville responded on 11/24/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


RR
Robert R.
Lindenhurst, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Nice Staff
Very happy with the service that I received.
Beverly S. from Advantage Hyundai of Hicksville responded on 11/20/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


JF
Joanne F.
Bethpage, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Helpful service reps & convenient pick ups
I find the people in the service department to be very helpful. My tires were reading that they had low air pressure. I called the service dept and asked if they could put air in my tires and was told "of course, just bring it to one of the valets". Which I did and air was put in right away. Unfortunately for me, I ended up having to go back because one tire didn't retain the air. They gave me a 2pm appointment but said I could do a "night drop off" at lunchtime so I could get to work and that I had until 8pm to pick it up. That worked out well for me.
Beverly S. from Advantage Hyundai of Hicksville responded on 11/20/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


Verified Customer
Hicksville, NY
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
HYUNDAI SERVICE
excellent service work
Beverly S. from Advantage Hyundai of Hicksville responded on 11/09/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


RA
Renee A.
Woodmere, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Best Dealership
They're great. I already leased two cars from them. They were very helpful, no pressure, and the price was right.
Service is great also. You even get a car wash when they're done. This is a very well run dealership.
Beverly S. from Advantage Hyundai of Hicksville responded on 10/24/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


Verified Customer
North Massapequa, NY
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
HYUNDAI SERVICE
OUTSTANDING START TO FINISH
Beverly S. from Advantage Hyundai of Hicksville responded on 10/08/2018

Thank you for the input and being part of the Advantage family. Have a great day!!


Verified Customer
Wantagh, NY
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Great service
Great service all around.
Beverly S. from Advantage Hyundai of Hicksville responded on 09/25/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
Sound Beach, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
service department
The best and most honest service around treated me excellent start to finish would definitley come back. thank you
Beverly S. from Advantage Hyundai of Hicksville responded on 09/20/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


JM
James M.
Levittown, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
ALL STAFF ARE VERY FRIENDLY AND CURTIOUS
OVERALL VERY SATISFIED
Beverly S. from Advantage Hyundai of Hicksville responded on 09/17/2018

Thank you so much for your feedback and for being apart of the advantage family. Have a great day!


Verified Customer
Plainview, NY
2006 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
Re-rating
Bev finally reached me via phone and she asked me to give the service center another chance. The orig rating was for the wait time, not on the service adviser, so here is the modified rating. I appreciate her for trying so hard to reach out despite a phone tag.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/08/2018 Category: Service
Ridiculous wait times
2 hours for a scheduled oil change? I don't care about excuses made by the adviser about how busy the service center is because nothing could be simpler than an oil change.
Beverly S. from Advantage Hyundai of Hicksville responded on 09/09/2018

Thank you so much for your feedback and for being apart of the advantage family. Beverly our customer care representative will be contacting you to discuss your visit. Have a great day!


LC
Lynn C.
Westbury, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
EXCELLENT SERVICE
EXCELLENT SERVICE
Beverly S. from Advantage Hyundai of Hicksville responded on 09/07/2018

Thank you for the input and being part of the Advantage family. Have a great day!!