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Airport Automotive Repair and Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(102 Reviews)
87
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Score Details

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ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

Categories
Auto Repair
Contact
(719) 570-7212
No Business Hours Provided

Business Hours

* Mountain Time (US & Canada)
6305 E Platte Ave STE 1 Colorado Springs, CO 80915

Affiliations

AAA - Approved Auto Repair
ASE
Technet
Airport Automotive Repair and Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(102 Reviews)

KA
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Kevin A.
Colorado Springs, CO
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/26/2022
verified customer Verified Customer
7
Not bad, but unfortunately not great either
So I have to be honest, the Wireless Module on my jeep was a "recall" item.. ish... not sure why I'd have to pay so much for this "recalled" item. I know electronic issues are expensive, but you'd think Chrysler would flip some of that bill at least, Plus, I thought it was great that you all did a inspection on the Jeep, however, you missed a Class II leak drivers front brake system, admittingly I've been wanting to replace it myself for awhile now, and had to after I got it back, not a bad job to do either. Plus, it seems now that the Module was replaced, my right turn signal has a speed problem, it just isn't the same anymore.
Overall, staff was courteous and attentive, Yes, I'd actually recommend them to others, but leery.
Matt F. from Airport Automotive Repair and Service responded on 05/26/2022 12:42 PM

Hi Kevin, thank you for taking time to leave a review. I am sorry to hear we did not earn 5 stars with your visit. I would love to hear more about what we could have done to have earned a better score from you. Can you please contact me at the store to chat further? We take our surveys and the voice of our customer very seriously and I would love an oportunity to better understand. 

Sincerely,
Matt 719-570-7212

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