Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

961 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5rating 3.8rating 3.8
Original
Overall Rating 2.499998/5Overall Rating 2.499998/5rating 2.499998rating 2.499998rating 2.499998
95% Would Recommend
Latest Review 6 days ago

Reviews


MH
Mark H.
Ohio
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Mark said that they are wonderful. They do no more or less than what needs to be done. They are prompt and do what they say they are going to do. He can't thank them enough for their service. They are honest and fair. They don't take on the world, only the problem that needs fixing.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Ohio
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Mark said that they are wonderful. They do no more or less than what needs to be done. They are prompt and do what they say they are going to do. He can't thank them enough for their service. They are honest and fair. They don't take on the world, only the problem that needs fixing.
This review was collected via phone interview by Customer Research Inc.

EW
Ethan W.
Akron, OH
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Ethan said they did a good job. He said they did what he asked them to do, nothing more or less.
This review was collected via phone interview by Customer Research Inc.

BG
Bruce G.
Terre Hill, PA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Bruce said this business was helpful. They did the work they were supposed to do. They got it done as quickly as they could. It was an emergency situation and they rushed to the challenge.
This review was collected via phone interview by Customer Research Inc.

BC
Bill C.
Stow, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2019
Trustworthy ..
We feel our automotive repair issues are something not too worry about at Akron Auto Clinic.
They are a company you can totally trust for all of your automobile repair needs.
Their prices are fair and their work is exceptional!
Would not go anywhere else.

KC
Kirkwood C.
Akron, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Kirkwood said the person is a good person and they got him when his regular mechanic couldn't.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Akron, OH
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019
Honest
Very dependable can count on getting a good reliable job

RA
Renee A.
Akron, OH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Renee said the staff tried to plug the tire and it couldn't be plugged, but at least they tried.
This review was collected via phone interview by Customer Research Inc.

CO
Charles O.
Akron, OH
Mercedes-Benz E-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2019 Category: Service
Charles said he called around to several businesses, and this one gave him the best deal. He stated everything is so far, so good, with his vehicle and he appreciates they got it working for him.
This review was collected via phone interview by Customer Research Inc.

BC
Bill C.
Stow, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
Bill said the staff at this business does a very good job, and he likes their work. He stated he goes out of his way to have his vehicle serviced there.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Akron, OH
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
James said the business does good work. They explain the issues with the vehicle in the order of need and he likes that. The one issue is they detail the vehicle when it is done and they use dish soap, and it needs wax in it because of harshness. The loaner vehicle is a great idea for him.
This review was collected via phone interview by Customer Research Inc.

KW
Katrina W.
Akron, OH
Mercury Sable
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2019
Loaner cars help so much. But very expensive
I love the part of getting a loaner car. But expensive. I was happy with the service. Nice and friendly staff. Was only disappointed about them not doing a full inspection.

LW
Linda W.
Akron, OH
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019
Good job
Completed my car window motor replacement quickly and at a fair price

JN
John N.
Akron, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
John said the guys at this business are good. They are honest and dependable. They are courteous and kind. He is very pleased with Fred and the crew.
This review was collected via phone interview by Customer Research Inc.

JL
Johnathan L.
Akron, OH
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Johnathan said the business fixed the problem he had with his vehicle. They were quick.
This review was collected via phone interview by Customer Research Inc.

JK
Judith K.
Akron, OH
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019
Great Service Team!
First-time customer who had two autos needing service for general maintenance, brake pads, rotors, and A/C Service with hose replaced and Freon added. On one of the cars they also replaced battery and tightened up the Serpentine belt which my prior Auto Repair shop failed to do when they replaced it. I was surprised to find that both the customer service and the repair service were exceptional. I was offered a ride or a loaner car, I was kept informed of status of parts acquisition as well as the repairs of both vehicles and I have had
NO “new” issues pop up with either vehicle. I am happy and relieved to have found my new Auto Service Repair Shop. Thank you and Kudos to the guys at Akron Auto Clinic.

CA
Corinne A.
Akron, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019
Very Helpful
I dropped my vehicle off before vacation and Akron Auto Clinic took care of the necessary repairs and even offered to bring my car back to my house while I was out of state!

MP
Monica P.
Akron, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2019
2002 Jeep
I was very please with the work & the feedback...Along with additional financing

GR
Guy R.
Stow, OH
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Guy said he was new to the business and he couldn't pay what was initially quoted. They gave him options to pay so that he was able to get the whole job fixed and taken care of.
This review was collected via phone interview by Customer Research Inc.

KW
Khadija W.
Akron, OH
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Khadija said the business got it done quickly, done at a decent time and didn't take too long. When she needed them, they came to pick up the vehicle, and the prices aren't outrageous. She added she has had to deal with them on a daily basis and that their customer service was great.
This review was collected via phone interview by Customer Research Inc.