Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

916 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5rating 3.8rating 3.8
Original
Overall Rating 2.499998/5Overall Rating 2.499998/5rating 2.499998rating 2.499998rating 2.499998
95% Would Recommend
Latest Review 6 days ago

Reviews


AI
Andre I.
Akron, OH
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Andre said they had great customer service, did not sugar coat it, and accommodated his needs.
This review was collected via phone interview by Customer Research Inc.

DD
Danielle D.
Akron, OH
Pontiac Sunfire
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Danielle said she liked the service.
This review was collected via phone interview by Customer Research Inc.

MC
Marguerite C.
Cuyahoga Falls, OH
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Akron Auto Clinic is GREAT!!!!!!!!!!!!!!!!
They are professional. They explain everything to you. They are open and honest and they work with you on pricing.

WH
Walter H.
Youngstown, OH
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Walter said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

AB
Alan B.
Akron, OH
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
good service
finds problem and fixes it right first time

FS
Flora S.
Akron, OH
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2019 Category: Service
Flora said that she had some issues with her visit.
This review was collected via phone interview by Customer Research Inc.

CL
Courtney L.
Akron, OH
Buick LaCrosse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2019 Category: Service
Courtney said the job was not finished as per the time promised. She stated that it took an extra 4 hours to finish.
This review was collected via phone interview by Customer Research Inc.

JW
Jim W.
Akron, OH
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019
VERY GOOD SERVICE
THEY ARE VERY GOOD BUT THEY WERE BACKED UP WITH WORK SO IT TOOK A COUPLE OF DAYS.

AI
Austin I.
Akron, OH
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Austin said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DL
Devonairre L.
Akron, OH
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Devonairre said that the place did good work.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Granville, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Jason fit the repair work into schedule and did a great job communicating during the repair work. Everything works great on vechicle.
My daughter attends U of Akron. Her 2006 CRV would not start and AAA said it may be the starter. Had CRV towed to Akron Auto Clinic and they did a great job quickly assessing the issue. Went ahead had them order parts and they completed the work quickly. This was appreciated, because my daughter lives off campus and needs the CRV to get to class and work.

Verified Customer
Port Clinton, OH
Ford F-150
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/07/2019
This was terrible.
From out of town. Was here this week. First of all, the truck was towed to this place on a Monday at 1 pm and did not leave until Thursday at 3 pm. The only thing wrong with the truck was it needed a new fuel pump. They never called us when things were done. Never knew what was happening. They also started to put in new gas tank without permission first and it was not needed. The last main thing is how unprofessional everyone was besides Jason (one guy that was the only one to call us). Besides that... No communication, no help, terrible time management. The only positive is I was able to get truck back home after hassaling then to finish the project.

Verified Customer
Akron, OH
Saturn SL
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/23/2019
Not very good in my opinion
Got a break job and still making grinding nosie and did wheel barrings. Tires weren’t even bolted down all the way. My runs even worse now. Just being honest won’t ever come back.

SS
Scott S.
Canal Fulton, OH
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Scott said the business didn't try to give him the runaround. He will be bringing his vehicle back. The Check Engine light came back on.
This review was collected via phone interview by Customer Research Inc.

JC
Joanne C.
Akron, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Joanne said the service was good. The employees answered all her questions. They provided a loaner vehicle during her service. They offered her a service discount.
This review was collected via phone interview by Customer Research Inc.

BV
Brian V.
Akron, OH
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Very quick and get job done.
They knew what they were doing and very reasonable.

CE
Carmen E.
Akron, OH
Hyundai Tiburon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Carmen said they were really friendly and helpful and gave her good information. It did take awhile for them to get back to her and it took longer then expected.
This review was collected via phone interview by Customer Research Inc.

DK
Dave K.
Akron, OH
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Great service!
We’ve been taking our cars here for more than 10yrs. Fred, Jason and the team are always honest and fair and stand behind their work. Having a loaner car is an awesome perk too!

CB
Chet B.
Akron, OH
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Chet said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Cleveland, OH
Hyundai Tiburon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2019
Great Job!
The employees were very kind. They picked me up from a rough part of town and let me stay in the waiting room while waiting for my car to be towed to the shop. They did a great job and even cleaned my car. It was a little higher for labor than I normally pay, but they did a great job.