99% Would Recommend
Latest Review 4 days ago
Theresn N. on 11/20/2017
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Theresn said the staff were helpful and they did really good work. They ere trustworthy and she has always been very happy with them.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Max W. on 11/17/2017
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Max said the staff were terrific. He has been visiting them for many years.
Vehicle: Lexus LS 460
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Kelly W. on 11/10/2017
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Kelly said the folks at this facility are trustworthy, polite, professional and friendly. She knows they give her honest answers to her questions.
Vehicle: Nissan Altima
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Steven M. on 11/07/2017
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Steven said the staff was excellent.
Vehicle: Kia Optima
Category: Service
Service Date: 10/31/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Zegeye T. on 10/31/2017
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Zegeye said Nadeche was excellent and provided exactly what he requested.
Vehicle: BMW 3 Series
Category: Service
Service Date: 10/27/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Erik F. on 10/31/2017
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Erik said he trusts the employees.
Vehicle: Ford Transit Connect
Category: Service
Service Date: 10/24/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Daniel B. on 10/30/2017
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Daniel said the service at the business was quick and easy.
Vehicle: Ford Fusion
Category: Service
Service Date: 10/25/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Bert E. on 10/24/2017
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Bert said he was please with the service this business provided.
Vehicle: BMW Z3
Category: Service
Service Date: 09/29/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Dan S. on 10/23/2017
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Spoke with Connie. She said she has a very good relationship with the service advisor. They finished on time, and the price was reasonable.
Vehicle: Ford Explorer
Category: Service
Service Date: 10/10/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Tara C. on 10/17/2017
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Tara said this business was great.
Vehicle: GMC Yukon
Category: Service
Service Date: 10/12/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Pam M. on 10/09/2017
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Pam said this business has been wonderful for 25 years. They have great service and fair prices. She always has a great experience.
Vehicle: Volvo S80
Category: Service
Service Date: 09/30/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Amber/Aaron E. on 10/05/2017
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"Excellent Service"
Appreciate the detailed diagnosis, attention to detail with repairs, keeping me updated and getting my car back on the road quickly.
Vehicle: Scion xA
Service Date: 09/30/2017
Review Created: 10/05/2017 07:47 PM
Bobby S. on 09/29/2017
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Bobby said he likes the guy that runs this business. The labor charge is a little expensive. However, this business is convenient and their level of care is great.
Vehicle: Ford Explorer
Category: Service
Service Date: 09/26/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Jessica O. on 09/19/2017
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Jessica said the service advisor was very helpful. He spoke with her before and told her he would be providing the service she needed and would put the license plate on. He called her to let her know the job was going to take a little longer and would be able to help her. He did a very good job in keeping her informed of the process.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 08/26/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Ruth M. on 09/19/2017
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Ruth said the staff did a wonderful job.
Vehicle: Subaru Forester
Category: Service
Service Date: 09/16/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Emily J. on 09/18/2017
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Emily said the business was great as always. They have good customer service and they do good work.
Vehicle: Kia Sedona
Category: Service
Service Date: 08/26/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
H. L. on 09/12/2017
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H. said this business always takes good care of him.
Vehicle: Hyundai Entourage
Category: Service
Service Date: 09/06/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Scott L. on 09/12/2017
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Scott said they do things promptly and correctly. They are very good at communicating .
Vehicle: BMW 5 Series
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Chris P. on 08/25/2017
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"Good Discussion"
As someone who prefers to do it myself but doesn't have time (or a lift), I want auto repair places to explain what they are doing and why. Most places don't want to have a discussion, or just engage in bullying/fear tactics because they prefer customers who say OK to anything. Not this place. I always have a good dialogue with Negash about what is going and we agree on how to proceed. More important, they have never recommended repairs that are not necessary or simply to pad the bill - this is unique. If more places were like this one, the auto repair industry would not have such a horrendous - and often deserved - reputation.
Vehicle: Jeep Wrangler
Service Date: 08/21/2017
Review Created: 08/25/2017 07:18 AM
Joseph R. on 08/23/2017
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Joseph said his overall experience was good.
Vehicle: Dodge Dakota
Category: Service
Service Date: 08/18/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
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