Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

225 Reviews

95% Would Recommend
Latest Review almost 2 years ago

Reviews


LM
Lauren M.
Virginia
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2016 Category: Service
Lauren said she has to take it back because the oil change light is on.
This review was collected via phone interview by Customer Research Inc.

DS
Dione S.
Washington, DC
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2016 Category: Service
Dion said the employee are respectful and they service customer's vehicles in a timely manner. They give her a choice, they provide good service and are professional.
This review was collected via phone interview by Customer Research Inc.

MT
Molly T.
Virginia
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2016 Category: Service
Molly said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DP
Dan P.
Virginia
Mercedes-Benz SL550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2016 Category: Service
Dan said the business is always helpful and efficient.
This review was collected via phone interview by Customer Research Inc.

MH
Mickey H.
Alexandria, VA
Lexus RX 400h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2016 Category: Service
Mickey said they were friendly and it was done quickly. The cost was not high.
This review was collected via phone interview by Customer Research Inc.

MF
Mindy F.
Alexandria, VA
MINI Cooper Countryman
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2016 Category: Service
Mindy said she was satisfied with this business. She mentioned she has been a customer for 10 years and they have done great work on her vehicles.
This review was collected via phone interview by Customer Research Inc.

AM
Ann M.
Alexandria, VA
Lincoln MKX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2016 Category: Service
Ann said the business was able to get her vehicle in right away for an oil change.
This review was collected via phone interview by Customer Research Inc.

RM
Ruth M.
Virginia
Infiniti QX50
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/02/2016 Category: Service
Ruth said the business was extremely helpful.
This review was collected via phone interview by Customer Research Inc.

KF
KIMMI F.
Alexandria, VA
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2016
Great Service
Amazing customer service - love Tony!
tony r. from Alexandria Exxon North responded on 08/27/2016

Thank you so Much! Miss Fuller, I do enjoy  having you here.


ER
EDA R.
Washington, DC
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2016
The best service center I've ever had in a long time!
Tony and his team continues to provide me with great service, great pricing and sound advice on what is needed, when would be the best time to have my car serviced and future recommendations. Everyone is always so nice, thoughtful and considerate. Its always a joy to take my car in for servicing especially they are located right across the street from where I work! I have recommended them to my colleagues.
tony r. from Alexandria Exxon North responded on 08/27/2016

We love to go the extra mile for you, and our customers !


KH
KERRY H.
Alexandria, VA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2016
Convenient, fast and friendly!
These guys are great!
tony r. from Alexandria Exxon North responded on 08/27/2016

Thank you for your Patronage !


SC
Sam C.
Arlington, VA
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2016 Category: Service
Sam said they were courteous and affordable. It would have been nice if they would called when they knew the vehicle would not be ready on time.
This review was collected via phone interview by Customer Research Inc.

GW
Grum W.
Lorton, VA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2016 Category: Service
Grum said he is very satisfied with this business because he likes their service.
This review was collected via phone interview by Customer Research Inc.

QB
Queen B.
Washington, DC
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016 Category: Service
Queen said they did a good job.
This review was collected via phone interview by Customer Research Inc.

KT
Katie T.
Alexandria, VA
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2016 Category: Service
Katie said the work was good but she still had about a 20 minuet wait. She did not know why she had to make an appointment .
This review was collected via phone interview by Customer Research Inc.

MM
MARK M.
Alexandria, VA
Toyota Tundra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2016
Na
Na

MB
Melissa B.
Alexandria, VA
Jeep Compass
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2016 Category: Service
Melissa said the business has next day appointments and they are fast. She did mention the price was different than what she anticipated.
This review was collected via phone interview by Customer Research Inc.

MC
MARGARET C.
Alexandria, VA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2016
Sigh of Relief
Your staff is professional and helpful land friendly. My problem was diagnosed and the services was done in a timely manner. I felt very appreciative of the help I received.
tony r. from Alexandria Exxon North responded on 08/27/2016

It really its our pleasure, to do what we do best, Thank you for continuing to be our loyal customer!


GE
Ginette E.
Alexandria, VA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2016 Category: Service
Ginette said she likes that when she arrives to the business, the employees ask her if the vehicle is working fine. The workers cleaned up her vehicle, but left some oil stains inside.
This review was collected via phone interview by Customer Research Inc.

AR
AKBAR R.
Alexandria, VA
Infiniti QX56
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2016
This guys are OFF DA HOOK !!!!!!!!
I went in there not knowing what to expect, since the dealership had me scared with their astronomical estimate, for front brakes, and rear brakes also a 50k service @ $2700.00 . Tony the service manager, explained everything in full detail, as to what is needed and the prices, I did not spend more then $1000.00 in all this. happy to say ,I now have a new mechanic place in, which I am very confident and trust their expertise ( technical abilities ) even more so I now have a trustworthy friend.

Displaying Review 1 - 20 of 225 in total