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Alicia Plaza

Average Score
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
1.8
(5 Reviews)
-100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
3.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

You are invited to enjoy a private and carefree lifestyle at Alicia Plaza Luxury Apartments in Laguna Hills, CA.

Our community offers spacious one and two bedroom apartment homes. Our tastefully designed apartments include; vaulted ceilings, air conditioning, abundant storage, and sunny kitchens with a built-in dishwasher for your
You are invited to enjoy a private and carefree lifestyle at Alicia Plaza Luxury Apartments in Laguna Hills, CA.

Our community offers spacious one and two bedroom apartment homes. Our tastefully designed apartments include; vaulted ceilings, air conditioning, abundant storage, and sunny kitchens with a built-in dishwasher for your convenience.

Our luxurious community has controlled access gates, gas barbecues, a sparkling pool and spa, a state of the art fitness center, laundry facilities and a community clubhouse with a fireside lounge.

Alicia Plaza is located minutes from Laguna Beach, where you are sure to enjoy the beautiful beaches, community parks and hiking trails, as well as quality shopping and dining at The Irvine Spectrum.

This convenient location combined with our quality amenities and friendly community management team will ensure that your Laguna Hills apartment living experience is unmatched.

Give us a call or stop by for your personalized tour to discover your new home at Alicia Plaza.


Community Amenities
We welcome cats, birds and reptiles with a pet deposit and a monthly pet rent. Maximum of two pets per apartment.
• Controlled Access Gates
• Fitness Center
• Seasonally Heated Pool & Spa
• Fireside Clubhouse with Dining Tables, TV and Seating Area
• 24 hour Fully Equipped Laundry Facilities
• Gas Barbeque Areas
• Covered Carports with Additional Storage
• Professional On Site Management
• Professionally Landscaped Grounds

Apartment Amenities
Certain floor plans may have different amenities depending on when they were updated, what building they're in, etc. To tour our floor plans and see what amenities may be available, please give us a call.
We welcome cats, birds and reptiles with a pet deposit and a monthly pet rent. Maximum of two pets per apartment.
• Spacious Floor Plans
• Vaulted Ceilings (upstairs)
• Plush Carpeting and Hardwood-style Flooring in Kitchen, Bath and Entry*
• Walk-in closets*, mirrored closet doors*
• Crown and base molding, two tone paint scheme*
• Kitchens with Granite Countertops*
• Bright Sunlit Kitchens*
• Dishwasher
• Vertical Blinds
• Abundant Storage
• Private Garden Patio or Balcony
• Air Conditioning/Heating
• Cable TV Ready
• *In Select Floor Plans/Residences
...more

Categories
Apartments, Arnel
Contact
(949) 581-6151

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
9:00 AM - 6:00 PM
* Pacific Time (US & Canada)
25211 Stockport Laguna Hills, CA 92653
Alicia Plaza's Reviews
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
1.8
(5 Reviews)

JF
gravatar
Jess F.
Laguna Hills, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/21/2016
Water heater broken for the third time in two months
It's also supposed to be a gated apartment complex, but people constantly leave rocks in the doors so that they don't shut, or leave stuff in the chains on the car gates so that they get stuck open and anyone can get in. So-called "security" never comes when you call, and never patrols the property, so non-residents regularly take up the open parking that we're supposed to have tags to use, or get towed, even in fire lanes. Noise complaints go unresolved, and management is just as unresponsive as the security company is. Of coarse, if management didn't change every four months, maybe we'd have better luck at getting things done. Seriously, we've had three different office managers since we got here last year. And the water heater thing? It broke down twice in January, within a week, and now it's broken again, just under a month later.

The apartments are really spacious, and we'll laid out, and our view is wonderful, especially in the mornings, when we can see the sun come up from our bedroom window. It's not worth the giant load of B.S. that we constantly have to put up with though, and we can't wait to get the hell out of here.
Not Recommended
Arnel Management from Alicia Plaza responded on 02/22/2016 07:42 AM

Hello Jess,

We are sorry to hear that you are not having an amazing experience in your new home. We appreciate all feedback and want you to know that your concerns are heard and valued. If you have any issues that are not yet resolved, please do not hesitate to call our office anyday from 9am-6pm at (949) 581-6151. We hope to hear from you!

Alicia Plaza Management Team
(949) 581-6151

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