Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

431 Reviews

99% Would Recommend
Latest Review 17 days ago

Reviews


TK
Tyler K.
Anchorage, AK
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Tyler said the work done is always masterful and they always take the extra step to make sure everything is covered.
This review was collected via phone interview by Customer Research Inc.

LD
Laurie D.
Anchorage, AK
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Reluctant Electrical Issue
Thanks for taking time to problem solve an electrical issue that cropped up. Ottum was able to figure out what was wrong, donned his headlamp, dove into my Jeep'sinner workings, & saved the day! Huge thanks to you all!!!

VA
Vince A.
Anchorage, AK
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Vince said this business was done in a timely fashion. He is really pleased with the service. The staff explained every thing in detail. He was definitely satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Anchorage, AK
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Tom said they were responsive with the time frame and they do good work.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Anchorage, AK
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Always Perfect Transmission and Differential Fluid Change
As always, another perfect visit to the Alignment Center. I was due for transmission and rear differential fluid changes. Rob performed both of them quickly and accurately, then spent some time with me reviewing the status of both parts while he was working on them. He described the condition of the parts and his procedures in detail. Always a great experience.

DL
Derek L.
Alaska
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Derek said everything is working well and he was satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

JR
Jay R.
Anchorage, AK
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Jay said there were no issues, he got in and he got out, got what he wanted and the staff answered all his questions,
This review was collected via phone interview by Customer Research Inc.

CL
Cody L.
Anchorage, AK
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Cody said the business did a good job. Everything turned out well, they explained everything that was wrong with the vehicle.
This review was collected via phone interview by Customer Research Inc.

DL
Darrell L.
Anchorage, AK
Ford E450 Super Duty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Darrel said he got done what he needed done.
This review was collected via phone interview by Customer Research Inc.

JR
Jim R.
Anchorage, AK
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Best in Town
You cannot find a better automobile/light truck service in Anchorage. I've been taking my truck here for years. The work is stellar, the staff is attentive and responsive. I don't have to worry about calling to find out of my vehicle is done; they call with updates throughout the life of the repair. There's obviously a lot of pride in this service organization.

GM
Glenn M.
Anchorage, AK
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Always reliable and trustworthy!
I can always count on them to do a quality job t a fair price.

JM
Jayme M.
Talkeetna, AK
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/07/2018
"if you are not happy, then we are not happy"...what a joke.
My cousin in Anchorage brought my Subaru in to this place for me while I was out of town. They replaced the drive shafts but less than a year later one side went out. I live in Talkeetna, so I had to take my car to a local mechanic who, by the way, holds the contracts for the school buses in the area & is obviously legit. The local mechanic told me that the Alignment center had done a shady job & also charged us double to boot. I contacted the Alignment center & asked them what to do to get reimbursed & make this right. They said to send in the part & the receipt, but when my cousin brought them all the required documents, they told her that they would not honor their warranty since "any mechanic could have put a bad part in the box"...so much for their motto "if you are not happy, we are not happy". Seriously, shame on you. We will never bring our cars to you & we will be telling everyone about your bad business habits.

BH
Brad H.
Anchorage, AK
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Brad said the business does a nice job and they do it quickly.
This review was collected via phone interview by Customer Research Inc.

YH
Yolanda H.
Anchorage, AK
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Great Serivce
Took my car in for an estimate, they called, I gave them the approval to proceed and had my vehicle back that same day. I have alway had great service with the Alighment Center the few times I have used their services. Will recommend their services to anyone.

LB
Linda B.
Anchorage, AK
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Linda said staff at the business were friendly, competent, and helpful. They do the best job that could possibly be done.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Anchorage, AK
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Mark said the businesses staff is polite. They fixed his vehicle in a timely manner. They answered all his questions. They did everything he asked them to do.
This review was collected via phone interview by Customer Research Inc.

CD
Carl D.
Anchorage, AK
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Great work & communication
Did awesome work

ET
Eric T.
Anchorage, AK
Suzuki SX4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Eric said the business was courteous, knowledgeable, efficient, explained everything and he is satisfied with their services.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
Eagle River, AK
Ford E450 Super Duty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Alex said the business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Anchorage, AK
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Tom said this business is friendly and they got done quickly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 431 in total