Reviews
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Tara S.
Ketchikan, AK
Volkswagen Jetta
Verified
Tara said the facility offered a special to pick up and drop off the vehicle. She was told it would have to wait a couple of days for the special. She had to make other arrangements.
Recommended
This review was collected via phone interview by Customer Research Inc.
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John M.
Ketchikan, AK
Dodge Pickup
Verified
John said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Grant M.
Ketchikan, AK
Chevrolet TrailBlazer
Verified
Grant said everything worked really well. The staff provided excellent communication and timely service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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STEVEN H.
Ketchikan, AK
Ford Police Interceptor
Verified
Good group of guys.
Conscientious and only does the work that is approved by the customer. Well satisfied with the service.
Recommended
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Joel A.
Ketchikan, AK
Toyota Tacoma
Verified
Joel said the staff did a great job, and he got in and out in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Sever G.
Ketchikan, AK
Dodge Pickup
Verified
Sever said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Mark F. from All American Auto Repair responded on 06/19/2018
Thanks so much!
Mark F. from All American Auto Repair responded on 06/19/2018
Thank you!
CW
Connie W.
Ketchikan, AK
Ford Escape
Verified
Connie said the staff were kind, helpful, personable, and courteous. They went above and beyond to help get the vehicle fixed.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Janette K.
Ketchikan, AK
Subaru Impreza Sedan
Verified
Janette said she liked this business. They provided transportation and gave her a good estimate. This was a great place.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Ward Cove, AK
Ford Escape
Verified
wonderful service as always - very consistant
Always exceptional service. Have never been disappointed. Thanks for a great job!
Recommended
DM
Donald M.
Ketchikan, AK
Ford Expedition
Verified
Donald said the employees' customer service was excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
JT
Judy T.
Ketchikan, AK
Lexus RX 350
Verified
Judy said the staff go out of their way to make sure the customer does not feel as though they are being cheated.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Stacie K.
Ketchikan, AK
GMC Pickup
Verified
Stacie said the service was quick, the staff was professional and it didn't cost an arm and a leg.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Anita S.
Ketchikan, AK
Subaru Forester (Natl)
Verified
Anita said the staff gave her an appointment, were punctual, had her vehicle ready when they said they would, and the vehicle seems to be working just fine.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Scott C.
Alaska
Ford Super Duty F-250 SRW
Verified
Scott said the service was great, the staff was able to get him in, they worked around his schedule, he dropped off his vehicle and it was done an hour later.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Sarah M.
Ketchikan, AK
Jeep Liberty
Verified
Sarah said the employees did a great job and the job was done early.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Kelsey A.
Ketchikan, AK
Ford Fusion
Verified
Kelsey said this business was easy to deal with. They explained everything thoroughly and her vehicle was done quickly. The pick up and drop off is good.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Terry S.
Ketchikan, AK
Dodge Pickup
Verified
Terry said the staff took good care of him.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Rachel B.
Ketchikan, AK
Hyundai Santa Fe
Verified
Rachel said the customer service was fantastic and the overall experience was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Gary T.
Ketchikan, AK
Ford F-150
Verified
Gary said they offer delivery, which most facilities don't.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Alice F.
Ketchikan, AK
Suzuki SX4
Verified
Alice said the service is always excellent. The employees were courteous and took her to where she wanted to go, so she didn't have to sit there while her vehicle was being serviced.
Recommended
This review was collected via phone interview by Customer Research Inc.