Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 683 Reviews )

100% Would Recommend
Latest Review 2 days ago

Reviews


AH
Alex H.
Ketchikan, AK
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019
Good service
Excellent service and got exactly what I wanted, at a reasonable price.

LB
Leslie B.
Ketchikan, AK
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019
Great local solution for all Service and Warrantee work
WE always receive great service with All American Auto! AAA is our " go to" for all auto servicing!

KM
Kate M.
Ketchikan, AK
Subaru Impreza Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Most excellent establishment
The customer service is really great. I am very happy to have these guys as my car doctors.

Verified Customer
Ketchikan, AK
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019
Service is amazing!
I had a nail in the tire and even though these guys were really busy, they took the time to help and get me back on the road. They are friendly and always there to help with a smile and a joke. Definitely great customer service!

TW
Timothy W.
Metlakatla, AK
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019
Thank you!
Very professional and honest as always. Recommending you guys to new teachers here on the island. Thank you!

MA
Monique A.
Ketchikan, AK
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Spoke with Demetrius. He said the business offers reasonable prices compared to other facilities. They are amazing.
This review was collected via phone interview by Customer Research Inc.

CO
Chris O.
Alaska
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2019 Category: Service
Chris said that they were fair.
This review was collected via phone interview by Customer Research Inc.

JG
James G.
Ketchikan, AK
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
James said he has been dealing with this business for years. He stated they get his vehicle in quickly and provide good service.
This review was collected via phone interview by Customer Research Inc.

VH
Vikki H.
Ward Cove, AK
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Vikki said the staff are honest, quick, very polite and they provide wonderful service.
This review was collected via phone interview by Customer Research Inc.

CJ
Charlene J.
Metlakatla, AK
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
regular maintenance and winterized on my Chevy Trk
Their new reporting system of work done is great. Always great service!

RN
Richard N.
Ketchikan, AK
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019
Absolutely the best mechanics on the island!!
Thank you, All American Auto!

Verified Customer
Ketchikan, AK
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Great service
They’ve aways been very knowledgeable and fast getting work done on our car.

TK
Ted K.
Ketchikan, AK
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019
The People
Vehicle was serviced as requested for a reasonable price. Vehicle was ready for pick-up as scheduled and I was contacted to request part replacement that was outside normal service parameters, which was appreciated. Good people and great service by qualified technicians.

TJ
Tommy J.
Alaska
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
Tommy said the business was so prompt on the service and they got his vehicle done when they said they were going to. When they quoted him the price it was within a couple bucks and was very accurate and not a surprise like most places. He said he's one happy customer.
This review was collected via phone interview by Customer Research Inc.

SH
Samuel H.
Alaska
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2019 Category: Service
Samuel said the business provided good quick service. The staff were nice to talk to them, they are good guys.
This review was collected via phone interview by Customer Research Inc.

AL
Aftan L.
Ketchikan, AK
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Aftan said the business was really communicative and figured out a problem with her vehicle.
This review was collected via phone interview by Customer Research Inc.

TH
TERESA H.
Ketchikan, AK
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Great service
Always such great service when I come out there you have great people thanks for all that you do for me.

CA
Candice A.
Ketchikan, AK
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2019 Category: Service
Candice said the business was really great, helpful and quick. After she left the work done didn't solve the whole problem with her vehicle. She said they did do a great job considering they only had 45 minutes. The employees that helped her were really helpful and she appreciated that they took care of the air filter.
This review was collected via phone interview by Customer Research Inc.

LS
Lamonte S.
Ketchikan, AK
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
Great place
Excellent service and very friendly people. Great place to take your vehicle!!!

LM
Larry M.
Ketchikan, AK
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019
Subaru Forester
Service was timely .Car runs well