Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

532 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


CS
Conan S.
Ketchikan, AK
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Conan said that he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Alaska
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SB
SARAH B.
Ketchikan, AK
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
GREAT PLACE FAST AND RELIABLE!!!
I did ask the guy at the front counter to get me a quote for my breaks all 4 and oil change and have not received one yet!

TM
Tyler M.
Ketchikan, AK
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Tyler said this business was good but he did not receive what he was hoping to hear on the cost of his brakes.
This review was collected via phone interview by Customer Research Inc.

BM
Bret M.
Salem, OR
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Bret said it was excellent.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Metlakatla, AK
Subaru Outback (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Good Service Honest Upfront
I like how they provide honest estimates up front without "guessing" about the cost. A small discount was provided due to the amount of work they did on my vehicle. Will return to them again in the future! Thank you!
Mark F. from All American Auto Repair responded on 08/01/2018

Thank you so much! This is an area of service that we take great pride in. If it was any of us, we would expact the same level of service, and are happy to provide it for our amazing customers!


FG
FRANK G.
Metlakatla, AK
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
My Dodge Ram 1500 Daytona
Good guys, did a great job on my truck, new seat covers and recap work, well worth it 👍🏽
Mark F. from All American Auto Repair responded on 08/01/2018

Thanks so much for your kind words, Frank!


BN
Bridget N.
Ketchikan, AK
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Bridget said the staff are always very helpful, and get done within the day she takes her vehicle in.
This review was collected via phone interview by Customer Research Inc.

DM
Duncan M.
Ketchikan, AK
Nissan Xterra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Duncan said the staff provided good quality service, in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MQ
Michael Q.
Ketchikan, AK
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Michael said this business did a good job fixing his air conditioning. They were friendly, quick, courteous and he was happy with the services.
This review was collected via phone interview by Customer Research Inc.
Mark F. from All American Auto Repair responded on 08/01/2018

Thanks so much! Always a pleasure.


TS
Tara S.
Ketchikan, AK
Volkswagen Jetta
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Tara said the facility offered a special to pick up and drop off the vehicle. She was told it would have to wait a couple of days for the special. She had to make other arrangements.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Ketchikan, AK
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TB
Tallyn B.
Ketchikan, AK
Subaru Impreza Sedan
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/06/2018 Category: Service
Tallyn said they made her do something to her engine herself. She works at a tire facility, but it was still kind of ridiculous that she had to do some of the work herself. She would still recommend this business for service though because they are nice guys.
This review was collected via phone interview by Customer Research Inc.

GM
Grant M.
Ketchikan, AK
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Grant said everything worked really well. The staff provided excellent communication and timely service.
This review was collected via phone interview by Customer Research Inc.

SH
STEVEN H.
Ketchikan, AK
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Good group of guys.
Conscientious and only does the work that is approved by the customer. Well satisfied with the service.

JA
Joel A.
Ketchikan, AK
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Joel said the staff did a great job, and he got in and out in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SG
Sever G.
Ketchikan, AK
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Sever said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Mark F. from All American Auto Repair responded on 06/19/2018

Thanks so much!

Mark F. from All American Auto Repair responded on 06/19/2018

Thank you!


CW
Connie W.
Ketchikan, AK
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Connie said the staff were kind, helpful, personable, and courteous. They went above and beyond to help get the vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

JK
Janette K.
Ketchikan, AK
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Janette said she liked this business. They provided transportation and gave her a good estimate. This was a great place.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ward Cove, AK
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
wonderful service as always - very consistant
Always exceptional service. Have never been disappointed. Thanks for a great job!