Reviews
DH
Don H.
Ward Cove, AK
Chrysler 300
Verified
Don said he liked the work.
Recommended
This review was collected via phone interview by Customer Research Inc.
ME
Michal E.
Ketchikan, AK
Ford F-150
Verified
Michal said she has never had an issue with the service, the courtesy, or the on-time performance.
Recommended
This review was collected via phone interview by Customer Research Inc.
LL
LISA L.
Ketchikan, AK
Chevrolet TrailBlazer
Verified
Great customer service!
When I called at 5PM with an engine light on, they got my car in and fixed the next day. When I needed a ride to work after dropping my car off, they made it happen with minimal wait time. I can always depend on these guys.
Recommended
PD
PAIGE D.
Ketchikan, AK
Ford Escape
Verified
Routine check up
I took my car in for a routine check up and was super anxious as it’s my first car. Mark and Karl were incredibly helpful and answered the many questions I had. They also dropped off my car to me when I was unable to pick it up from them. Kind people - five stars!
Recommended
JG
JOE G.
Ketchikan, AK
Ram 2500
Verified
Great experience!
Fast, professional and great experience
Recommended
KC
KRISTEN C.
Ketchikan, AK
Nissan Altima
Verified
Best auto repair in Ketchikan!
All American is always fast, courteous & strive to do the job right. I have had nothing but an excellent experience with these guys. They do what they say and even return your phone calls. Willing to take you wherever you need to go and or pick you up as well. Highly recommend!
Recommended
Mark F. from All American Auto Repair responded on 08/27/2018
Hi Kristen! Thank you for such a great review we really appreciate it!
LK
Leslie K.
Ketchikan, AK
Jeep Liberty
Verified
Leslie said the employees were very accommodating, picked her up, dropped her off, had things taken care of and explained everything along the way. There were no surprises and she was very pleased.
Recommended
This review was collected via phone interview by Customer Research Inc.
CB
Christian B.
Ketchikan, AK
Jeep Wrangler
Verified
Christian said he had no problems at all and everything was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
RS
Robert S.
Ketchikan, AK
Ford Police Interceptor
Verified
Robert said he would recommend this business because of the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MF
MAGGIE F.
Ketchikan, AK
Honda CR-V
Verified
All American
Always excellent service.
Recommended
EW
Eliza W.
Ketchikan, AK
Nissan Sentra
Verified
Eliza said the staff gives her good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
CS
Conan S.
Ketchikan, AK
Ford Crown Victoria
Verified
Conan said that he would recommend this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Mark F. from All American Auto Repair responded on 08/18/2018
Thanks so much for your kind response!
JD
John D.
Alaska
Subaru Outback
Verified
John said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SB
SARAH B.
Ketchikan, AK
GMC Envoy
Verified
GREAT PLACE FAST AND RELIABLE!!!
I did ask the guy at the front counter to get me a quote for my breaks all 4 and oil change and have not received one yet!
Recommended
TM
Tyler M.
Ketchikan, AK
Subaru Outback
Verified
Tyler said this business was good but he did not receive what he was hoping to hear on the cost of his brakes.
Recommended
This review was collected via phone interview by Customer Research Inc.
BM
Bret M.
Salem, OR
Chevrolet Tahoe
Verified
Bret said it was excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Metlakatla, AK
Subaru Outback (Natl)
Verified
Good Service Honest Upfront
I like how they provide honest estimates up front without "guessing" about the cost. A small discount was provided due to the amount of work they did on my vehicle. Will return to them again in the future! Thank you!
Recommended
Mark F. from All American Auto Repair responded on 08/01/2018
Thank you so much! This is an area of service that we take great pride in. If it was any of us, we would expact the same level of service, and are happy to provide it for our amazing customers!
FG
FRANK G.
Metlakatla, AK
Dodge Pickup
Verified
My Dodge Ram 1500 Daytona
Good guys, did a great job on my truck, new seat covers and recap work, well worth it 👍🏽
Recommended
Mark F. from All American Auto Repair responded on 08/01/2018
Thanks so much for your kind words, Frank!
BN
Bridget N.
Ketchikan, AK
Subaru Forester
Verified
Bridget said the staff are always very helpful, and get done within the day she takes her vehicle in.
Recommended
This review was collected via phone interview by Customer Research Inc.
DM
Duncan M.
Ketchikan, AK
Nissan Xterra
Verified
Duncan said the staff provided good quality service, in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.