Reviews
LJ
LARRY J.
Ketchikan, AK
Dodge Journey
Verified Customer
Location, wall mart close if you need to shop
I brought in my car late in afternoon and could have picked it same day but decided to pick uonectbday great work, love the service
Recommended
ME
MELLISSA E.
Metlakatla, AK
Toyota Tundra
Verified Customer
Customer Service exceptional !!!
Exceptional customer service!!,
Recommended
JB
JEAN B.
Ketchikan, AK
Chevrolet S-10
Verified Customer
Chevy Pickup
You might want yoyr web person to look into this - every time I click the selection to respond, my anti-virus thinks the links are to a scam.
As to the pickup, except for a bit of confusion, the visit was, as usual, very good. Everything was taken care of properly. Parts that were accidentally broken during servicing were replaced without charge. We will be back.
As to the pickup, except for a bit of confusion, the visit was, as usual, very good. Everything was taken care of properly. Parts that were accidentally broken during servicing were replaced without charge. We will be back.
Recommended
Verified Customer
Metlakatla, AK
Chevrolet Colorado
Verified Customer
Chevy Colorado
Great service always. Work was done as promised, thank you!
Recommended
CB
Christian B.
Ketchikan, AK
Jeep Wrangler
Verified Customer
Christian said the customer service is awesome, they always answered promptly when he called them with any questions. They are priced fairly and he has never had any problems with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
JOSEPHINE P.
Ketchikan, AK
Toyota RAV4
Verified Customer
Great service!
I brought my car in at 8am and by 9 am it was completed! Both gentlemen were very kind and helpful. This is my 4th time my car has been serviced and I will not go anywhere else as long as I live in Ketchikan. Thank you!
Recommended
AF
Alice F.
Ketchikan, AK
Suzuki SX4
Verified Customer
Alice said the staff at this business did a good job for her and she loved doing business with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
RL
RAY L.
Ward Cove, AK
GMC Sierra 1500
Verified Customer
Very Professional and Honest
It's nice to have a Automotive repair shop that you can feel comfortable knowing that you are in their best interest Mark(owner) has been in the business for years and is involved with the community. I highly recommend! Very professionally run.
Recommended
AH
ANGEL H.
Ketchikan, AK
Subaru Tribeca
Verified Customer
Knowledgeable and very helpful
All American is my trusted mechanic in Ketchikan. I always feel comfortable taking their advice, and not like I am being ripped off.
Recommended
TH
TERESA H.
Ketchikan, AK
Chevrolet Cobalt
Verified Customer
Great Service
I always get in and get out without any problems I'm always taken care of by everyone and always a happy camper
Recommended
LL
LYLE L.
Ketchikan, AK
Ford Edge
Verified Customer
.....
.....
Recommended
AC
Adrian C.
Ketchikan, AK
Dodge Grand Caravan
Verified Customer
Adrian said the staff was friendly and accommodating.
Recommended
This review was collected via phone interview by Customer Research Inc.
HF
Hugh F.
Ketchikan, AK
Jeep Cherokee
Verified Customer
Hugh said the business was good. He stated he can't say enough about them.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Ketchikan, AK
Toyota Venza
Verified Customer
The whole crew are great.
Great shop!
Recommended
JI
JULIE I.
Ketchikan, AK
Toyota RAV4
Verified Customer
Winter Check, Oil Change
Took my Toyota in for a 6 month check... oil change... winter fluids... check the tires, etc. I don't have the time or equipment and these guys know what they're doing. The owner also runs a check on any recalls and found a Toyota recall on a transmission component. He ordered the part and will install and bill to Toyota... BOOM! I've been taking my Rav4 to All American since 2012 and have never been disappointed. The fact that they will pick my car up from work... and deliver it back to me is just sort of a bonus with this company. Apparently they've been doing it that way for years!
Recommended
CJ
CHARLENE J.
Metlakatla, AK
Chevrolet Colorado
Verified Customer
Chevy Colorado Fall/Winter check
You guys are awesome! Thank you for getting my car in on short notice and working with my schedule! I'm always happy with the work you do on my truck....I will return!
Recommended
IC
IAN C.
Ketchikan, AK
Dodge Dakota
Verified Customer
Quick Save
They were able to get my truck in the day I called with a blown cv axle.
Recommended
WH
William H.
Ketchikan, AK
Dodge Pickup
Verified Customer
William said that he always goes to the place and they always do a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
TW
TIMOTHY W.
Metlakatla, AK
Subaru Outback (Natl)
Verified Customer
Honest Service
Some places I take vehicles to make me feel like they are trying to get every last cent out of me. Not here. They are honest and reliable. Thank you very much!
Recommended
CP
CLEM P.
Ketchikan, AK
Jeep Grand Cherokee
Verified Customer
excellent service once again
I have been bringing all my vehicles here for several years. There are so many things that I like about this shop. Friendly crew, up-front accurate estimates, fair prices, they stand behind their work and if there is a problem they make it right, they realize the value of quality service and really do appreciate the customer's business. I give them the highest recommendation and will continue to give them all my business for, hopefully, many years to come.
Recommended