Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0

4 Reviews

50% Would Recommend
Latest Review 4 months ago


Rosetta W.
Dallas, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
Bad service
Not upfront with u hidden costs. Tell me they have to pull my transmission just to tell me how much it cost to rebuild. Then when they do and give me this over price rebuild quote. Now that I choose not to get it done there they charge me 400 bucks and do not put trans back in car. They put my transmission in my trunk and I had to tow it away. Mind that I drove it there. Just had a slip on 3rd gear. Service writer did not explain this to me before hand. Just kind of talked around it. WARN all who go to this shop. Shop is dirty. Service writer smokes in office. It stinkslike cigars. Would not recommend this shop to my worst enemy

Bubba S.
Lancaster, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
The Devil in Motor Oil
I used to work at Allstate from 1988 to 2017, Do not go if you are African American they will Scam, Manipulate and Rob you because you are Black. Every employee was Fired due their Ethnicity one was a good friend Carlin thy also fired his brother Joe because of the color of their Skin. he fired them at 9:pm thru A VIA text message its many other he's fired due to Race. all the employees now will only hire Caucasian, AND illegal immigrants the Owners Bill And Rose Cabaj will steal from you the Manager Rich Linderman will due the same and will film you on the All state YouTube channel if you live in Desoto, Lancaster or anywhere in the metroplex the will Steal from you if you are Black

Quendar P.
Dallas, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
All I can say is that this is my second time dealing with Allstate in DeSoto. They are very customer tuned in to what your needs are and how to care for your car as their own. It has been almost a year since my car has been taken care of and I have had no problems....The people there treat you like family and with respect. You have problems, Call Allstate...they are the good hands people and god bless each or them. Quendar

Jeanette L.
Midlothian, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Couldn’t Expect More
I had a radiator hose go out and it was leaking badly. They got me right in, and worked until after closing to get it fixed. I really appreciated it and will use them in future as they are full service shop. IT was more than I expected and the best service I have had in a while

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