Amaral Auto Sales and Service


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

56 Reviews

100% Would Recommend
Latest Review 1 day ago
Tamer Z. on 11/20/2017
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Tamer said the time, delivery, and service were on point.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 11/13/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Ronald K. on 11/17/2017
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Ronald said the staff are the best and he liked the way they treated him.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 11/11/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Jadwiga B. on 11/15/2017
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Jadwiga said they were very pleasant and helpful.
Vehicle: Mercedes-Benz E300
Category: Service
Service Date: 11/08/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Terakanambrihiriya R. on 11/14/2017
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Terakanambrihiriya said this business was very good and everyone was very friendly.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 11/06/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Lynda C. on 11/13/2017
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Lynda said the service was very good.
Vehicle: Subaru Forester
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
John A. on 10/30/2017
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Spoke with Rosie. She said the staff at this business are always there for her and they help her if she ever has questions. They get John the parts he needs for older vehicles. She's familiar with Neil.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 10/06/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
PATRICIA D. on 10/18/2017
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"Exceptional"
Want to take your car to a place that is honest and do what they say they will do? Well, go no further, Amaral is it!!! I've been taking my car for service a number of different vendors including: the dealership, which did a good job but very expensive (including adding service items that I didn't really need), and other chain vendors where the job was adequate but never spot on (often had to go back to the dealership for something), but nothing beats Amaral!!! They were able to diagnose the car's problems, had the machines and equipment to calibrate, and the mechanics to fix it for a fair market price. Thank you and you will definitely being seeing me again!!!!!!
Vehicle: Lexus GS 350
Service Date: 10/14/2017
Review Created: 10/18/2017 04:34 AM
Shawn G. on 10/09/2017
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Shawn said the service at this business is excellent. Their customer service is always good. The staff takes care of him, and they are friendly. The detail center is very good. They washed his vehicle, and it came out very good.
Vehicle: Mitsubishi Diamante
Category: Service
Service Date: 09/23/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Pasqualina V. on 10/06/2017
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Pasqualina said the business did a good job.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 09/29/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
MURTAZA K. on 10/01/2017
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"Oil change"
Excellent service by Mandy and his team
Vehicle: BMW X5
Service Date: 09/28/2017
Review Created: 10/01/2017 04:37 AM
KEVIN M. on 09/27/2017
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"Across the street from the park"
Always completed the service in a timely manner
Vehicle: Chevrolet Avalanche
Service Date: 09/23/2017
Review Created: 09/27/2017 09:28 AM
Pat G. on 09/18/2017
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Pat said they did a good job. It was done promptly. They did what they said they would do and they kept him informed. He was very pleased.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
MARJORIE S. on 08/29/2017
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"2012 Nissan Rogue"
Guys ,as expressed in Other emails to Neil Amaral, the Service is Great WHEN you can get a Solid Appointment. Maybe your Saturday Service Hours can be extended a bit?
We work in NYC, so that really Only leaves us Saturday to to these.
But all-in-all we have had Super Service from Mike Batista, not so much the Other Service Techs. Mike always gets us an appointment, gets our Maintenance done on time, no double talk from him.
Vehicle: Nissan Rogue
Service Date: 08/26/2017
Review Created: 08/29/2017 05:38 AM
JOHN D. on 08/28/2017
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"Professional"
Great communication,fantastic work!
Vehicle: Cadillac CTS Coupe
Service Date: 08/24/2017
Review Created: 08/28/2017 05:31 AM
Jose S. on 08/28/2017
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Jose said this business does a good job and he will continue to go there. They are the best and they are very professional.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
ROSE A. on 08/26/2017
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"new engine"
as always great job and friendly service. Brought the car from you guys and this is the first problem I had in two years but it was covered by my maintance so all is good.You guys are always good to me. Thanks again
Vehicle: Nissan Murano
Service Date: 08/21/2017
Review Created: 08/26/2017 06:34 PM
Robert I. on 08/25/2017
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Robert said the manager was nice. The employees were friendly. They provided great service.
Vehicle: Mercury Cougar
Category: Service
Service Date: 08/18/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
MARK F. on 08/19/2017
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"Amaral has the best customer service from sales to service"
Everything I needed done in service was taken care of in a short amount of time. I had a situation come up, and between dealing with the warranty company and completing the job, it was handled faster than I thought. Very happy with my car! I have a vehicle with 115,000 miles on it and it drives like when I first bought it from Amaral. Great place for sure!
Vehicle: Volkswagen Jetta Sedan
Service Date: 08/17/2017
Review Created: 08/19/2017 02:47 AM
MICHAEL R. on 08/17/2017
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"Great car buying and repair experience, friendly, knowledgeable staff"
I had my car for a little more than a year when my wipers and A/C stopped working and my car continued to overheat. I contacted Amaral and spoke with Dave, who instructed me to bring the car to them. The mechanics at Amaral found the issues, a manufacturer defect, and repaired the problem. I spoke with Mat and Neil, on the phone and when I went to pick up my car, and they remembered me by name, answered all my questions, and treated me like an old friend, not just a customer. Great car buying experience, follow-up repair, and exceptional customer service.
Vehicle: Dodge Avenger
Service Date: 08/11/2017
Review Created: 08/17/2017 04:28 AM
MARGARIDA D. on 08/15/2017
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"Flat tire"
The service was very good in and out.
Vehicle: Mercedes-Benz ML320
Service Date: 07/28/2017
Review Created: 08/15/2017 04:53 PM
Displaying Review 1 - 20 of 56 in total