Overview

Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49

71 Reviews

97% Would Recommend
Latest Review over 1 year ago

Reviews


N
Nash
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2016
Nash said sometimes the parts he receives do not work and he needs to return them.
This review was collected via phone interview by Customer Research Inc.

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Bart
Texas
Verified
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11/17/2016
Bart said they have good luck with this business. The business delivers there often. This is the business he uses for his used parts purchases.
This review was collected via phone interview by Customer Research Inc.

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Troy
Texas
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2016
Troy said he is satisfied with the good job the business provides.
This review was collected via phone interview by Customer Research Inc.

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Jason
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2016
Jason said not every part has been exactly perfect.
This review was collected via phone interview by Customer Research Inc.

A
Ashlee
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2016
Ashlee said she is satisfied with this business. This business is the only vendor she uses.
This review was collected via phone interview by Customer Research Inc.

J
Justin
Texas
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2016
Justin said they are good but they are not the top of the line when it comes to the overall experience. He was satisfied with the sales representative. Since they are used parts, it is a hit or miss. The delivery is good.
This review was collected via phone interview by Customer Research Inc.

M
Miguel
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2016
Miguel said this business will tell him when a part will be delivered and then the date gets changed.
This review was collected via phone interview by Customer Research Inc.

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Jason
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016
Jason said the business is great.
This review was collected via phone interview by Customer Research Inc.

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Juan
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016
Juan said he is satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

R
Robert
Texas
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2016
Robert said the deliveries are not always on time.
This review was collected via phone interview by Customer Research Inc.

G
Guillermo
Texas
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/16/2016
Gillermo said he rated his experience a 1 because of the people he deals with. He rated the representative a 1 because they tell him the parts are guaranteed for a year or 6 months and when he has a problem and returns them, they don't stand behind their guarantee. Gary is the only person that he can talk to and he's the best but he's not always available. He rated the parts a 4 because sometimes they don't work. He chose not to elaborate on another vendor.
This review was collected via phone interview by Customer Research Inc.

K
Karla
Texas
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2016
Karla said sometimes she receives the wrong parts. She does not use any other used parts vendor.
This review was collected via phone interview by Customer Research Inc.

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Guy
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016
Guy said he is satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

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Willie
TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2012
Willie said he primarily uses American Auto Salvage. He has not had any issues with them.
This review was collected via phone interview by Customer Research Inc.

L
Linda
TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2012
Linda said she primarily uses American Auto Salvage, but doesn't deal with the salesperson.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2012
Eric said he's completely satisfied with American Auto Salvage.
This review was collected via phone interview by Customer Research Inc.

K
Kevin
TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2012
Kevin said there are several drivers and they do their basic job.
This review was collected via phone interview by Customer Research Inc.

A
Alan
TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2012
Alan only uses American Auto Salvage for used auto parts and is completely satisfied.
This review was collected via phone interview by Customer Research Inc.

J
Justin
TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2012
Justin said they are doing a great job.
This review was collected via phone interview by Customer Research Inc.

V
Vincent
TX
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/12/2012
Vincent said that the parts are damaged, incorrect and sometimes he gets orders that are not his. He said the salesperson is slow at returning emails and phone calls. Sometimes deliveries are late by 2 to 3 days. The parts he receives are incorrect and not what was described to him. Vincent said they don't always have what he needs. He would not recommend for reasons stated.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 71 in total