Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

314 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


AE
Anthony E.
Brick, NJ
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Anthony said they are always good.
This review was collected via phone interview by Customer Research Inc.

MC
MARK C.
Brick, NJ
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Long time customer!
As usual AmericanAuto has given me great service and advice on all my vehicles!

DE
David E.
Brick, NJ
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Spoke with Lori. She said that they just love the place.
This review was collected via phone interview by Customer Research Inc.

WC
William C.
Brick, NJ
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
William said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

RP
ROBERTA P.
Brick, NJ
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Resolved My Failed Inspection
Quickly resolved the reason that caused my car to fail inspection

BR
BOB R.
Brick, NJ
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Family operated, honest , stand behind their work. Caring and conscious regarding repair work
Honesty, skilled mechanics, stand behind their repair work

JT
Jessica T.
Roselle Park, NJ
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Spoke with Barbara. She said Jessica was satisfied. She would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TR
TYSON R.
Brick, NJ
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Great service as always
Always easy to schedule an appointment and the service is excellent.. no hard selling just addresses what needs to be done.

SB
STEVE B.
Brick, NJ
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Customer Service Knowledge
I am a loyal customer for over 10 years. I have always been treated the best service. They take the time to explain what repairs are needed and why. The repairs that they say are needed are truly needed. They always let me know when the repair will be completed. They have never failed in meeting that commitment. They the expertise and knowledge to handle all repairs. Their pricing is right in line with the service they offer. When you do business with American Automotive You are treated like family. I would highly recommend them!!!!!!!!!!!

RW
Rich W.
Brick, NJ
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Rich said Dave and Tony do a good job.
This review was collected via phone interview by Customer Research Inc.

JK
JOE K.
Brick, NJ
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
American Automotive is the only place we bring all our vehicles for top quality service, honest dealings, fair prices.
American Automotive is the only place we bring all our vehicles. We have years of experience with them as a customer. I'm very particular, and they continue to meet or exceed my expectations. Have total confidence in their knowledge and skills to service and repair our cars and trucks. They've done routine maintenance to major repairs for us. Always treated with honesty, fair prices, and the job done right the first time. They recently did a full brake service on our RDX resulting in super smooth and safe braking action thanks to their excellent service skills and quality parts. If you work with them on scheduling, car is ready for pick up as planned, another important aspect with busy work schedule and vehicle dependency. I've always purchased my vehicles and kept them through high mileage, and American Automotive has been key in keeping our vehicles running so well for so long.

KE
KAREN E.
Belford, NJ
Chevrolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Excellent and honest service!
The shop provides greatr reliable service .
I have complete trust in taking my car to American Automotive.
I have and will continue to recommend the shop to friends and family!

PG
PHIL G.
Brick, NJ
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
American Automotive gives the best service around
my sons Honda needed front end work. Tony and his team told me exactly what was needed and preformed the work in a professional manner at a reasonable price. I would highly recommend American Automotive.

LP
Lee P.
Brick, NJ
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Lee said the business has good quality workmanship. The procedures they follow, and the write up and the work is superior. She likes the speed in which they do their work, and the capability of the management and the workers.
This review was collected via phone interview by Customer Research Inc.

JY
Janice Y.
Brick, NJ
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Janice said they are always honest. They are always helpful. Also, they are always prompt.
This review was collected via phone interview by Customer Research Inc.

LC
Liz C.
Brick, NJ
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Liz said that the place was helpful and it was an overall good experience.
This review was collected via phone interview by Customer Research Inc.

DW
DAVE W.
Brick, NJ
Chevrolet Silverado 1500
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/02/2018
Honest fast service
4 tires put on and an oil change in an hour! I would have been at the Chevy dealer for five hours +

AE
Anthony E.
Brick, NJ
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Anthony said they are great. Also he's never had a problem.
This review was collected via phone interview by Customer Research Inc.

BP
BOB P.
Lakewood, NJ
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Kia service
Great service as usual

TH
Tim H.
Brick, NJ
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Tim said they are very professional.
This review was collected via phone interview by Customer Research Inc.

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