ARA Collision CARSTAR Everett

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

2270 Reviews

98% Would Recommend
Latest Review 10 days ago

Reviews


AQ
Ana Q.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2018 Category: Collision
Ana said everything turned out great and it was done early.
This review was collected via phone interview by Customer Research Inc.

SO
Sokunthia O.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/01/2018 Category: Collision
Sokunthia said they were responsive and when she talked with the staff members, they had the answers she needed.
This review was collected via phone interview by Customer Research Inc.

MH
Marco H.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Collision
Marco said the repair experience was handled by the insurance company. There was no contact or communication with the staff
This review was collected via phone interview by Customer Research Inc.

RD
Rebecca D.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Collision
Rebecca said the business's employees were wonderful. The front desk person, Sophia, was extremely friendly.
This review was collected via phone interview by Customer Research Inc.

CG
Christina G.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Collision
Christina said she returned to this business to inquire about a part and having it installed. She was happy to get the small part and the work here rather than having to go to another business.
This review was collected via phone interview by Customer Research Inc.

KV
Katherine V.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Collision
Katherine said she used the business a couple of times and every time, she has the same experience. The staff got it together, overall, she had a great experience, and she's very satisfied.
This review was collected via phone interview by Customer Research Inc.

DS
Deirdre S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Collision
Deidre said the staff was quick and professional.
This review was collected via phone interview by Customer Research Inc.

VS
Victor S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Collision
Spoke with Maria. She said the repairs look good and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

AB
Amy B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Collision
Spoke with Brandon. He said the business was quick to get the work done and the paint work is pretty much perfect as well as their customer service being very good.
This review was collected via phone interview by Customer Research Inc.

AF
Alan F.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Collision
Alan said the staff members were knowledgeable and they walked him through everything that was being done to his vehicle.
This review was collected via phone interview by Customer Research Inc.

CS
Craig S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Collision
Craig said this business was really friendly and as helpful as can be. He stated he felt like they were very professional and very knowledgeable and personable.
This review was collected via phone interview by Customer Research Inc.

KW
Kyla W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Collision
Kyla said the staff was very friendly.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2018 Category: Collision
John said the employees were friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

YP
Yara P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Collision
Yara said her vehicle looked really good after. The business's employees were really nice and helpful. She was referred to this facility by the other person's insurance company.
This review was collected via phone interview by Customer Research Inc.

DV
David V.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Collision
David said the vehicle looked perfect. The vehicle was completed 4 days early.
This review was collected via phone interview by Customer Research Inc.

EM
Efren M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Collision
Spoke with Esmeralda. She said the staff at this business were really helpful and they made sure she knew what was going on with her vehicle. Her vehicle was ready 2 days earlier than what was originally promised.
This review was collected via phone interview by Customer Research Inc.

MC
Malik C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Collision
Malik said everything was handled pretty well with the service at this business. The service was pretty good, he really has no complaints. The service was fast. He was not kept adequately updated on the status of his vehicle. He was told they would call him about 2 times, and that was not enough for him. He chose this business because they had the best Google reviews.
This review was collected via phone interview by Customer Research Inc.

LT
Lola T.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Collision
Lola said her overall experience was fine. Everyone was very friendly. She was comfortable and very impressed. She was able to pick up the rental at the business, so it was less running around for her.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Collision
Spoke with Aeshia. She said that she had to bring the vehicle back in to the business because they had forgotten to hook up the tail lights properly. She stated that the business provides great, fast and convenient repairs.
This review was collected via phone interview by Customer Research Inc.

VC
Vicki C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Collision
Vicki said this business was very professional and friendly. They kept her informed and they did a good job.
This review was collected via phone interview by Customer Research Inc.