ARA Collision CARSTAR Everett

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

2320 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


ND
Noreda D.
Washington
Verified Customer
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02/15/2019 Category: Collision
Noreda said they were really friendly. They updated her twice a week. So, she did not have to call them. She was really impressed and has no complaints.
This review was collected via phone interview by Customer Research Inc.

JL
Jody L.
Washington
Verified Customer
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02/14/2019 Category: Collision
Jody said the staff had good communication, they did they job as expected and had great customer service. They were also quick since she got in and out.
This review was collected via phone interview by Customer Research Inc.

DS
Devon S.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Collision
Devon said the repair looks good.
This review was collected via phone interview by Customer Research Inc.

MB
Martha B.
Washington
Verified Customer
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02/13/2019 Category: Collision
Martha said she liked how the staff at this business repaired her vehicle.
This review was collected via phone interview by Customer Research Inc.

ND
Nathaniel D.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2019 Category: Collision
Nathaniel said he was supposed to go pick up his vehicle on Monday, but due to weather issues, they were closed. They never called to update him.
This review was collected via phone interview by Customer Research Inc.

MW
Michelle W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Collision
Michelle said she has used this business in the past and they are wonderful.
This review was collected via phone interview by Customer Research Inc.

KM
Kelli M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Collision
Kelli said the facility's staff was so helpful, kind and nice. They kept her up on everything that was happening and did all the paperwork. The employees brought her home, and then picked her up when it was ready. Parts had to be ordered, so the vehicle was finished later than was promised, about 2 weeks. She stated it was fine, because she has another vehicle.
This review was collected via phone interview by Customer Research Inc.

DL
Diane L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Collision
Diane said given a choice, she will never go anywhere else. The business got a part in that was damaged, so they sent it back. It took a couple extra days, and they provided her with a loaner. The staff was very professional and friendly, they totally kept her in the loop, and showed her what should be done, or what could be done. They did small, extra touch up things, and they are just very good people.
This review was collected via phone interview by Customer Research Inc.

JK
Jermey K.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Collision
Jermey said that everything went well and the work looks good.
This review was collected via phone interview by Customer Research Inc.

WB
Wayne B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Collision
Wayne said the business provided a quality repair to his vehicle. Sarah and Missy were great.
This review was collected via phone interview by Customer Research Inc.

SW
Sky W.
Washington
Verified Customer
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02/02/2019 Category: Collision
Spoke with Windy. She said everyone has always been great to her and she really appreciates all of the help she received.
This review was collected via phone interview by Customer Research Inc.

BK
Bawool K.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Collision
Bawool said the staff members were really kind and took care of his vehicle well. They had it finished in a timely manner. Their communication was good.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Collision
David said the staff helped him with his vehicle quickly. It came back to him very clean and he was very happy.
This review was collected via phone interview by Customer Research Inc.

JD
Joyce D.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Collision
Joyce said the business was fantastic.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Collision
Ken said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

AR
Aliya R.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2019 Category: Collision
Spoke with Mesood. He said he was late getting to the facility. He had to make another appointment.
This review was collected via phone interview by Customer Research Inc.

KW
Kip W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Collision
Kip said the staff took good care of him.
This review was collected via phone interview by Customer Research Inc.

MP
Maksym P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Collision
Maksym said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

HS
Hideko S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Collision
Hideko said there a scratch that was missed on the passenger side door. Her spare tire was also put in her back seat and it was kind of so heavy for her to move so someone had to help her. She didn't see the estimate and she didn't communicate with anyone.
This review was collected via phone interview by Customer Research Inc.

EM
Esther M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Collision
Esther said they did a really good job. The repairs to her vehicle were amazing. Her vehicle looks brand new. The vehicle was ready earlier than promised. They were really helpful and made the process very painless.
This review was collected via phone interview by Customer Research Inc.