ARA Collision CARSTAR Everett


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1819 Reviews

98% Would Recommend
Latest Review 11 days ago
Steven W. on 10/06/2017
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Steven said they are great and they did a great job. They're totally trustworthy and everything went very well.
Category: Collision
Service Date: 09/21/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Karen S. on 09/30/2017
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Spoke with Justin. He said he was really happy with the way they kept him informed. They were informative, quick, polite and the finished product was well above what he thought it would be.
Category: Collision
Service Date: 09/27/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Tatiana U. on 09/30/2017
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Tatiana said Summer was very polite and informative.
Category: Collision
Service Date: 09/22/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Mariana S. on 09/28/2017
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Mariana said the business does the repairs very well.
Category: Collision
Service Date: 09/22/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Jon T. on 09/28/2017
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Jon said the service was just fine.
Category: Collision
Service Date: 09/27/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Joshua E. on 09/27/2017
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Joshua said the business was good about getting everything done but he had some problems. There were issues with getting the bill paid and he had to return to the business because some of the work was not up to his specifications.
Category: Collision
Service Date: 09/15/2017
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Michael B. on 09/27/2017
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Michael said this business provided quality work and got done quickly.
Category: Collision
Service Date: 08/31/2017
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Joan W. on 09/25/2017
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Joan said she has no problems with this business, they are excellent. The vehicle was not finished on time due to a problem with the paint. Their service is great and the work is guaranteed for as long as a person owns the vehicle.
Category: Collision
Service Date: 09/15/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
David S. on 09/23/2017
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David said they were professional and did a good job.
Category: Collision
Service Date: 09/16/2017
Review Created: 09/23/2017
This review was collected via phone interview by Customer Research Inc.
Kathryn W. on 09/20/2017
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Kathryn said the business was efficient. They kept her updated and the staff was very helpful.
Category: Collision
Service Date: 09/13/2017
Review Created: 09/20/2017
This review was collected via phone interview by Customer Research Inc.
Jim W. on 09/20/2017
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Jim said it was a good job and he is happy with it.
Category: Collision
Service Date: 09/12/2017
Review Created: 09/20/2017
This review was collected via phone interview by Customer Research Inc.
Gary C. on 09/18/2017
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Gary said the business provided excellent work and he was happy with the service. It took an additional 2 days for the repair but he had a rental vehicle.
Category: Collision
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Raeann N. on 09/16/2017
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Raeann said the business is really good at what they do. Her vehicle looks fabulous and the receptionists at the front desk were really good at getting everything set up and coordinated. She had no problems. She likes the quality of work and the customer service. She would recommend it to anyone and she would most definitely go back.
Category: Collision
Service Date: 09/08/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Charles W. on 09/16/2017
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Charles said it took a really long time. They had to keep reordering parts and did not fix the exhaust system the way he asked them to. Still, they did a really nice job and they are really nice folks. He is impressed with them.
Category: Collision
Service Date: 09/11/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Iliass T. on 09/16/2017
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Iliass said this business did a great job. The insurance company took care of the estimate.
Category: Collision
Service Date: 09/07/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Rizwan U. on 09/16/2017
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Rizwan said the man he dealt with at this business was awesome and very professional.
Category: Collision
Service Date: 09/07/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Cindy L. on 09/06/2017
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Cindy said everything was really good at this business. Her only issue was that in the beginning she told the guy he needed to look at her air bag and why it did not discharge but the light was still on. When she went to pick up her vehicle, she asked if it was checked and the technician did not recall being asked to check it. She had to leave it overnight to get it turned off. It was frustrating to have to return again.
Category: Collision
Service Date: 08/25/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Kristin S. on 09/06/2017
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Kristin said this business was amazing. They kept her up to date. They were polite. They worked with her insurance company.
Category: Collision
Service Date: 08/17/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Ricardo D. on 09/06/2017
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Ricardo said the service was good at the business. The vehicle was delayed by two days because of a parts delay.
Category: Collision
Service Date: 08/29/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Liberty U. on 09/06/2017
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Liberty said she didn't have any issues and the staff kept her up to date. She was satisfied.
Category: Collision
Service Date: 08/24/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1819 in total