ARA Collision CARSTAR Everett


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1869 Reviews

98% Would Recommend
Latest Review 11 days ago
Salvador V. on 12/06/2017
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Salvador said this business kept him updated the whole time. It was a good experience and the job looks nice.
Category: Collision
Service Date: 11/18/2017
Review Created: 12/06/2017
This review was collected via phone interview by Customer Research Inc.
William D. on 12/04/2017
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William said the service was good and the employees were very accommodating. His vehicle was delayed by 3 weeks because the parts had to be shipped from Italy. He chose this facility because the accident occurred one block away from this business.
Category: Collision
Service Date: 11/22/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Bryan D. on 12/04/2017
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Bryan said everything went smoothly.
Category: Collision
Service Date: 11/16/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Kellijae A. on 11/30/2017
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Kellijae said the staff was polite and friendly and kept her informed. They did good work.
Category: Collision
Service Date: 11/17/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Terry H. on 11/30/2017
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Terry said the repair was quick and so far, she has not had any issues. The vehicle was ready a day early.
Category: Collision
Service Date: 11/16/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Argenis R. on 11/30/2017
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Argenis said when he picked up his vehicle, he noticed the logo was not on the back. This business did end up replacing it.
Category: Collision
Service Date: 11/17/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Tuan L. on 11/20/2017
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Tuan said he was pretty happy with the repairs.
Category: Collision
Service Date: 11/13/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Verna L. on 11/17/2017
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Verna said the business provided very good service.
Category: Collision
Service Date: 11/10/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Natalie V. on 11/17/2017
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Natalie said the employees were nice to her.
Category: Collision
Service Date: 11/10/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Leandra M. on 11/17/2017
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Leandra said they did a good job and there were no problems.
Category: Collision
Service Date: 11/09/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Zakia A. on 11/17/2017
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Zakia said this business texted her constantly about what was happening with her vehicle. The staff was polite and the work was very good. The vehicle was ready before the time promised.
Category: Collision
Service Date: 11/15/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Dilip R. on 11/15/2017
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Dilip said he's satisfied with the repair. There's a small issue with a weird smell on the inside of his vehicle.
Category: Collision
Service Date: 11/03/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Marc M. on 11/15/2017
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Spoke with Natalie. She said this business did a really good job. She does not see any damage from the accident. They fixed it all. The vehicle was ready earlier than promised. They kept her in the loop constantly with phone calls and texts. They let her know the progress of the repair, and when the vehicle would be done.
Category: Collision
Service Date: 11/03/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Robert W. on 11/14/2017
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Robert said the mechanic was very prompt and kind. They were also very knowledgeable. He used to do body work in school so he knows all about it. He hasn't seen this kind of quality work in a long time. It took a couple of days, which was fine with him. He will continue to take all of his vehicles in.
Category: Collision
Service Date: 10/31/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Nadine F. on 11/11/2017
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Nadine said she liked the way they did everything from start to finish.
Category: Collision
Service Date: 11/07/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Kenneth C. on 11/11/2017
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Kenneth said they were very efficient and transparent. He was offered a loaner vehicle.
Category: Collision
Service Date: 11/03/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Summer A. on 11/06/2017
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Summer said everything was great.
Category: Collision
Service Date: 10/20/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Gabriela T. on 11/06/2017
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Gabriela said everything was fine with her service.
Category: Collision
Service Date: 10/20/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
John O. on 11/06/2017
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John said this business treated him well. They stayed in contact with him and they called twice a week with updates. He was never given a promise of time. He hasn't had any more problems with his vehicle and things look good.
Category: Collision
Service Date: 11/01/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Tami W. on 11/06/2017
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Tami said she really appreciates them updating her and also doing a very thorough job.
Category: Collision
Service Date: 10/19/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1869 in total