ARA Collision CARSTAR Everett


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1831 Reviews

98% Would Recommend
Latest Review 1 day ago
Henrry H. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Henrry said the business was good. They did everything he asked for. He has no complaints about the business.
Category: Collision
Service Date: 09/29/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Amy S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Amy said this business did a really good job. The customer service was exceptional. Her vehicle was ready ahead of schedule.
Category: Collision
Service Date: 09/29/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Ariston A. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ariston said the service and work was good at this business. The vehicle looks like new. It is fantastic. He can barley tell there was damage done. His vehicle is back to it's original shape. He would like to thank the business for fixing his vehicle.
Category: Collision
Service Date: 10/09/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Erika L. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Erika said the work on her vehicle was completed faster than expected. She has worked with this business a couple of times before and the service was good.
Category: Collision
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Toan H. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Toan said the employees did a really good job.
Category: Collision
Service Date: 09/29/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Dana C. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dana said she has used this business multiple times with no problems. They were very friendly, got the job done and it was a good experience.
Category: Collision
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Ken M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ken said the service was prompt. He was kept updated on the status of his vehicle and it was done when promised. He chose this business because of the reviews and comments he saw online.
Category: Collision
Service Date: 10/10/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Kelly G. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kelly said everything went smoothly with this business and they kept him up to date.
Category: Collision
Service Date: 10/09/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Wayne F. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Ann. She said everything was well done and finished ahead of time. It was a very good experience.
Category: Collision
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Danielle N. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Danielle said the personnel she dealt with during her visit to this business were friendly and on top of their game. She would like to thank them for the good job.
Category: Collision
Service Date: 09/29/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
April S. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Sloane. He said their attention to detail was not good. His vehicle was not ready when promised because he had to take it back. There was orange spray paint in the bed. There was a cardboard box in the back seat. The bedrail cap should have been replaced but wasn't. There were 2 red lights in the fender instead of a red and an amber. The insurance company prepared his estimate. He chose this business because he saw they had good ratings when he did an internet search. They were recommended by the insurance company.
Category: Collision
Service Date: 10/09/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Alejandrina C. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Alejandrina said her vehicle looks brand new. It took a little over a week but it was well worth it.
Category: Collision
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Steven W. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steven said they are great and they did a great job. They're totally trustworthy and everything went very well.
Category: Collision
Service Date: 09/21/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Karen S. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Justin. He said he was really happy with the way they kept him informed. They were informative, quick, polite and the finished product was well above what he thought it would be.
Category: Collision
Service Date: 09/27/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Tatiana U. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tatiana said Summer was very polite and informative.
Category: Collision
Service Date: 09/22/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Mariana S. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mariana said the business does the repairs very well.
Category: Collision
Service Date: 09/22/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Jon T. on 09/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jon said the service was just fine.
Category: Collision
Service Date: 09/27/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Joshua E. on 09/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Joshua said the business was good about getting everything done but he had some problems. There were issues with getting the bill paid and he had to return to the business because some of the work was not up to his specifications.
Category: Collision
Service Date: 09/15/2017
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Michael B. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said this business provided quality work and got done quickly.
Category: Collision
Service Date: 08/31/2017
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Joan W. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joan said she has no problems with this business, they are excellent. The vehicle was not finished on time due to a problem with the paint. Their service is great and the work is guaranteed for as long as a person owns the vehicle.
Category: Collision
Service Date: 09/15/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1831 in total