ARA Collision CARSTAR Everett

Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

2154 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


EN
Ebou N.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Collision
Ebou said the business did a professional job and were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

NB
Nancy B.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Collision
Nancy said the staff was flexible.
This review was collected via phone interview by Customer Research Inc.

RW
Randy W.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Collision
Randy said the business kept him updated and finished faster than originally promised.
This review was collected via phone interview by Customer Research Inc.

JL
Jerry L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Collision
Jerry said everything was perfect.
This review was collected via phone interview by Customer Research Inc.

CM
Christine M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Collision
Christine said the repair was painless, it went smoothly and was done quickly. The quality of the repair was excellent, it was done perfectly, the paint was perfectly matched and it was clean inside and out. Even though there was a lot of damage done to her vehicle, it was presented to her looking amazing. She stated she felt like it was a new vehicle and even looking better than it had before. Everything was all in one place, this business, the insurance facility and the rental business.
This review was collected via phone interview by Customer Research Inc.

LP
Letitia P.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Collision
Letitia said the business finished on time. They kept her informed and left her messages when needed.
This review was collected via phone interview by Customer Research Inc.

JP
Jayda P.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Collision
Jayda said this business took great care of them.
This review was collected via phone interview by Customer Research Inc.

CH
Christina H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Collision
Christina said the employees provided excellent customer service. They resolved any problems that came up.
This review was collected via phone interview by Customer Research Inc.

JL
Juan L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Collision
Juan said this business' staff was very friendly and professional.
This review was collected via phone interview by Customer Research Inc.

OM
Olivia M.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Collision
Olivia said the staff at this business was very nice and great to work with. She does have to return to the facility because her alignment is a little off. She was very satisfied with her experience.
This review was collected via phone interview by Customer Research Inc.

BM
Blair M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Collision
Blair said the repair was done to his satisfaction.
This review was collected via phone interview by Customer Research Inc.

AW
Addisalem W.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Collision
Addisalem said this business did a good job, and it returned her vehicle to its former condition.
This review was collected via phone interview by Customer Research Inc.

MK
Michael K.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Collision
Michael said he got what was needed to be done in a quick, timely manner, and it looks great.
This review was collected via phone interview by Customer Research Inc.

BC
Brian C.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018 Category: Collision
Brian said he had a good experience, although there is a crack on the interior trim of the door that he has to go back for.
This review was collected via phone interview by Customer Research Inc.

PA
Paul A.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Collision
Paul said the service was good and on time and everything was to his satisfaction.
This review was collected via phone interview by Customer Research Inc.

PS
Prem S.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Collision
Prem chose not to elaborate on her satisfaction with her overall experience.
This review was collected via phone interview by Customer Research Inc.

TA
Tatyana A.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Collision
Tatyana said she was very satisfied.
This review was collected via phone interview by Customer Research Inc.

JV
Jakob V.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Collision
Spoke with Amber. She said the staff was helpful and informative.
This review was collected via phone interview by Customer Research Inc.

DK
Darryl K.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Collision
Darryl said the staff at this business took care of his vehicle and when he had an issue they took care of it.
This review was collected via phone interview by Customer Research Inc.

NP
Nick P.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Collision
Nick said everything was really easy. They finished early. The staff was very helpful and communicated well.
This review was collected via phone interview by Customer Research Inc.