ARA Collision CARSTAR Marysville

Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1171 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


BP
Blake P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Collision
Blake said his vehicle was returned to him clean. The staff here were very polite and very professional. The price was great.
This review was collected via phone interview by Customer Research Inc.

MJ
Michelle J.
Washington
Verified Customer
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11/09/2018 Category: Collision
Spoke with Michelle's husband. He said the repairs were absolutely fabulous and everything was perfect.
This review was collected via phone interview by Customer Research Inc.

DD
Dawn D.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Collision
Dawn said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

DS
Doug S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Collision
Doug said the work is always excellent.
This review was collected via phone interview by Customer Research Inc.

MG
Molly G.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Collision
Molly said she likes the service at this business, and she likes the personalities of the staff.
This review was collected via phone interview by Customer Research Inc.

SI
Shirley I.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Collision
Shirley said she was happy with everything the business did. She was pleased that they contacted her and explained what was going to be done and how long it would take.
This review was collected via phone interview by Customer Research Inc.

NF
Neal F.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Collision
Neal said the business got everything done in two days with no problems. They were really nice and explained everything.
This review was collected via phone interview by Customer Research Inc.

MR
Mason R.
Washington
Verified Customer
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10/31/2018 Category: Collision
Mason said they went above and beyond. They were very professional and it was an easy experience. He stated the color was a little off.
This review was collected via phone interview by Customer Research Inc.

GC
Gabriel C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Collision
Spoke with Sarah. She said the owner of this business was super nice and friendly.
This review was collected via phone interview by Customer Research Inc.

DJ
Daniel J.
Washington
Verified Customer
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10/29/2018 Category: Collision
Spoke with Marsha. She said they have used the business before, and it does an excellent job. She stated the estimator who came out to look at the vehicle missed a lot of the damage, and she was not happy with his performance.
This review was collected via phone interview by Customer Research Inc.

CR
Carlos R.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Collision
Carlos said this business was very helpful with the process of the repair. They helped him with the rental vehicle process, as well.
This review was collected via phone interview by Customer Research Inc.

SE
Sandy E.
Washington
Verified Customer
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10/26/2018 Category: Collision
Sandy said the service was efficient, the staff was courteous and the facility was well organized.
This review was collected via phone interview by Customer Research Inc.

SC
Sam C.
Washington
Verified Customer
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10/26/2018 Category: Collision
Spoke with Victor. He said the staff was friendly and explained the repairs. The repairs were completed one day earlier than promised.
This review was collected via phone interview by Customer Research Inc.

SC
Sam C.
Washington
Verified Customer
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10/26/2018 Category: Collision
Spoke with Sam's wife. She said she was beyond satisfied, and so impressed with their work and the people themselves, with how nice they were. So, she was shocked when she got in the vehicle and the inside was spotless. They did a beautiful job and it's so nice to know that they absolutely did what they said they were going to do. She stated she felt so confident in them, and they did a few little extra things just to be nice. They're very impressive, highly recommended, and she would definitely go back if she has to. Christian and Kim were really wonderful. Kim spoke to her like she knew her, and was really friendly. They got her vehicle rental, they took it back, and took care of everything for her.
This review was collected via phone interview by Customer Research Inc.

TG
Tyler G.
Washington
Verified Customer
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10/19/2018 Category: Collision
Tyler said his vehicle was a little early and everything turned out great.
This review was collected via phone interview by Customer Research Inc.

ML
Michele L.
Washington
Verified Customer
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10/19/2018 Category: Collision
Michele said they were prompt and communicated well. They kept her updated and did a beautiful job.
This review was collected via phone interview by Customer Research Inc.

MB
Monica B.
Washington
Verified Customer
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10/19/2018 Category: Collision
Monica said the staff members at the business were wonderful and they did a fantastic job. She chose not to elaborate if her vehicle was ready when promised because the staff made her aware that they had to get parts and did not give her an exact date.
This review was collected via phone interview by Customer Research Inc.

JK
James K.
Washington
Verified Customer
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10/19/2018 Category: Collision
James said the staff stayed in touch and gave him updates. They also explained everything thoroughly.
This review was collected via phone interview by Customer Research Inc.

GR
Griffith R.
Washington
Verified Customer
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10/13/2018 Category: Collision
Griffith said the service was great. The staff was quick, nice and courteous. The repair was completed in a timely manner. He chose this facility because of great reviews.
This review was collected via phone interview by Customer Research Inc.

JL
Jennifer L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Collision
Jennifer said they were willing to work with her in allowing her mother to drop off and pick up her vehicle. They also arranged for the payment. Everything was very easy. The repair process was finished a few days early.
This review was collected via phone interview by Customer Research Inc.