ARA Collision CARSTAR Marysville

Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1193 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


DD
Duane D.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Collision
Spoke with Janey. She said they did a good job . She said they had left her keys in the office and drove back to give them to her.
This review was collected via phone interview by Customer Research Inc.

KL
Karin L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Collision
Karin said this business did a really good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

JD
Jared D.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Collision
Jared said he had no problems with the staff or customer service at this business.
This review was collected via phone interview by Customer Research Inc.

GV
Gary V.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Collision
Gary said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

EP
Erik P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Collision
Spoke with Austin. He said he was in and out when this business said he would be. It was hassle free, with no hiccups at all. He was also referred by his insurance to this business.
This review was collected via phone interview by Customer Research Inc.

KB
Kirsten B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Collision
Kirsten said their customer service and work were good. They were very friendly. The vehicle was ready earlier than promised.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Collision
John said the business provided good repairs and kept him updated about the status of his vehicle.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Collision
Joe said the business's employees did great, they were wonderful.
This review was collected via phone interview by Customer Research Inc.

JC
Jason C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Collision
Jason said the staff at this business did a great job. It was awesome. His vehicle was ready 1 day earlier than what was originally promised.
This review was collected via phone interview by Customer Research Inc.

MC
Megan C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Collision
Megan said she received good customer service and the staff got the work done quick.
This review was collected via phone interview by Customer Research Inc.

GB
Gary B.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2018 Category: Collision
Gary said the repair looks great.
This review was collected via phone interview by Customer Research Inc.

EJ
Edward J.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Collision
Edward said this business did a very good job.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Collision
James said the staff did an excellent job.
This review was collected via phone interview by Customer Research Inc.

KW
Ken W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Collision
Ken said the business did good work.
This review was collected via phone interview by Customer Research Inc.

CW
Cindy W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Collision
Cindy said the business took care of everything on site and they were prompt in responding, and they took care of everything with the insurance company, and when she picked up the vehicle was immaculate.
This review was collected via phone interview by Customer Research Inc.

NS
Nick S.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2018 Category: Collision
Spoke with Max. He said the vehicle does not seem to drive as smoothly as it used to and there is a sound that happens when he backs up.
This review was collected via phone interview by Customer Research Inc.

CC
Christopher C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Collision
Christopher said the repair the business provided to his vehicle is going great. They were fast, and had the manufacturer double check the repair. They used all OEM parts.
This review was collected via phone interview by Customer Research Inc.

JS
Jonathan S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Collision
Jonathan said the staff was easy to work with, so he is very pleased. He stated the work turned out better than he thought it would, so he's very satisfied and appreciates their service.
This review was collected via phone interview by Customer Research Inc.

MF
Mercedes F.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Collision
Mercedes said the staff was really nice and good at communicating with her about updates on her vehicle.
This review was collected via phone interview by Customer Research Inc.

TF
Teresa F.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Collision
Teresa said she has nothing bad to say about the business. They had excellent people and finished the work 3 days early.
This review was collected via phone interview by Customer Research Inc.