ARA Collision CARSTAR Marysville

Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1134 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


LA
Lindsay A.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Collision
Spoke with Brian. He said they were great at this facility. The vehicle was reasonably ready when promised.
This review was collected via phone interview by Customer Research Inc.

RC
Ryan C.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Collision
Ryan said they were timely and the quality of the work was good.
This review was collected via phone interview by Customer Research Inc.

ML
Melissa L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Collision
Melissa said the mechanic did a really good job and he was true to what he said.
This review was collected via phone interview by Customer Research Inc.

AK
Audrey K.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Collision
Audrey said the business was friendly and got the job done with no delay, as well as explaining everything.
This review was collected via phone interview by Customer Research Inc.

TK
Trista K.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Collision
Trista said the service at this business was super quick and the service was great.
This review was collected via phone interview by Customer Research Inc.

AJ
Adri J.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Collision
Adri said the business did a great job and everyone was very nice.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Collision
Richard said they were great to work with.
This review was collected via phone interview by Customer Research Inc.

RS
Robin S.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Collision
Robin said the repair was very good. They detailed it and it is running well.
This review was collected via phone interview by Customer Research Inc.

EH
Ed H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Collision
Ed said this business was on time. They did everything they said they would do in the time they said. They took care of the rental vehicle and arranged it so he could pick up the rental at this facility and leave the rental there when he picked up his vehicle. That was cool to him and he could not be happier.
This review was collected via phone interview by Customer Research Inc.

SB
Stefanie B.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Collision
Stefanie said the employees went above and beyond to help in every way possible. She was treated like part of the family.
This review was collected via phone interview by Customer Research Inc.

SH
Shalen H.
Washington
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/29/2018 Category: Collision
Shalen said the staff left a panel off the vehicle and she had to have them it put back on. Also her estimate was substantially lower than actual final costs so for those reasons she wasn't satisfied with the thoroughness of the estimate, nor would she recommend the business,
This review was collected via phone interview by Customer Research Inc.

TB
Tracy B.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Collision
Tracy said the vehicle looks like new. The business finished the repair faster than expected.
This review was collected via phone interview by Customer Research Inc.

SE
Sherry e.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Collision
Sherry said the business treats her good, they are quick and she would not go any where else. She said they are wonderful.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Collision
David said the employees were very personable. They went out of their way to squeeze him in and did a great job.
This review was collected via phone interview by Customer Research Inc.

SS
Shantel S.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Collision
Shantel said, this business is easy to work with. They are quick and the staff is nice.
This review was collected via phone interview by Customer Research Inc.

MH
Melissa H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Collision
Melissa said the employees were very nice, did a good job, and got it done fast.
This review was collected via phone interview by Customer Research Inc.

SH
Suzanne H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Collision
Suzanne said the business seemed to be very considerate of their customers. They called her multiple times during the course of her repair to keep her up to date with its status. The staff were polite and helpful.
This review was collected via phone interview by Customer Research Inc.

PL
Paula L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Collision
Paula said she was pleased with how well her vehicle looked. The business did a beautiful job with the detailing. They worked fast and were pleasant to deal with.
This review was collected via phone interview by Customer Research Inc.

AD
Arisbien D.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Collision
Arisbien said the staff were very precise and accurate in their work and explanation of it.
This review was collected via phone interview by Customer Research Inc.

FT
Francis T.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Collision
Spoke with Teresa. She said the business was thorough, good and they took care of her.
This review was collected via phone interview by Customer Research Inc.