Review for ARA Collision CARSTAR Marysville
Audelia W. on 10/07/2015
Robert said the business contacted him after two days to let him know the repairs had been completed. When he picked up the vehicle, he noticed a blotch on the finish coat. He had to take it home for a week, let it sit, then take it back to the facility. His vehicle was not repaired when promised as it was not completed properly. He would not recommend this facility to others for reasons already mentioned. The insurance company had told him that the work done to his vehicle had a lifetime warranty but on the paperwork it reflected a five year warranty. Therefore he is thinking about changing insurance companies as well.
Service Date: 09/16/2015
Review Created: 10/07/2015
This review was collected via phone interview by Customer Research Inc.