ARA Collision CARSTAR Seattle

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(254 Reviews)

96% Would Recommend
Latest Review 4 months ago

Reviews


EJ
Earl J.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020 Category: Collision
Earl said that they did an awesome job. They were communicative and gave him updates on his vehicle. After picking up his vehicle there were no problems and everything works fine.

GG
Gregg G.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020 Category: Collision
Spoke with Linda. She said this facility is a preferred provider with the insurance carrier and has done repairs for them before. The technicians are excellent to work with and kept them updated on the progress of the repairs. The vehicle looked better than imagined and was even detailed on the inside including conditioning the leather. They went above and beyond with the customer service.

DA
David A.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020 Category: Collision
David said that they were nice, timely and kept him informed.

KC
Kirsten C.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2020 Category: Collision
Kristen said the staff did a good job. They were quick and kept her updated.

SE
Sabrina E.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020 Category: Collision
Sabrina said the customer service was great.

LD
Laura D.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020 Category: Collision
Laura said they kept her informed on everything and when there was any delay. That was helpful. She stated that the staff let her know when it was finished, as well.

DF
Duane F.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020 Category: Collision
Duane said everything was fine at the business. Ryan was able to answer all of his questions.

NV
Nathanael V.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020 Category: Collision
Nathanael said he liked the fact the business kept him informed.

SH
Shawna H.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020 Category: Collision
Spoke with Jeff. He said the staff at this facility were very friendly and knowledgeable. They laid everything out and told him what needed to be done. They were very helpful. They did an exceptional job and he is very pleased.

DW
Douglas W.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020 Category: Collision
Douglas said the vehicle was repaired on time.

SW
Shelley W.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2020 Category: Collision
Shelly said the employees were very good, very polite and helpful.

DE
Dominique E.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2020 Category: Collision
Dominique said everything was fine, but after she got her vehicle back her check engine light won't go away.

DT
Daniel T.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/30/2020 Category: Collision
Daniel said he does have to take the vehicle back for a couple of issues. He said the vehicle was not completed on time however, there were parts issues.

MP
Mark P.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Collision
Mark said the repairs were great and the staff did a good job. They were conscientious, great communicators, and the work was great. This facility was conveniently located, with good online referrals.

CW
Charles W.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020 Category: Collision
Charles said the customer service was outstanding. He said the staff was courteous and prompt to respond. He took the vehicle because the vehicle made a little noise and the trunk was a little dirty and they took care of the issue in 2 hours.