Review for ARA Collision CARSTAR Everett
Nicholas C. on 04/07/2012
Nicholas said when he dropped his vehicle off they told him he would get it back on Monday. On Monday he was told he would get it back on Tuesday. Nicholas went to the rental agency to drop off his rental on Tuesday, and they told him his vehicle wouldn't be ready until Thursday or Friday. He got it back on Thursday. This business didn't give him a reason for the delays, and they never called to tell him his vehicle wouldn't be ready until late in the week. He added, a couple of days after he got his vehicle back he noticed a scratch in the window tint. He never called this bushiness about the scratch.
Service Date: 03/21/2012
Review Created: 04/07/2012
This review was collected via phone interview by Customer Research Inc.