Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

25 Reviews

92% Would Recommend
Latest Review about 2 months ago

Reviews


SM
Sonda M.
la canada, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Collision
Sonda said the experience was good.
This review was collected via phone interview by Customer Research Inc.

RW
Ralph W.
Pasadena, CA
Verified Customer
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02/22/2019 Category: Collision
Ralph said he had a perfect experience, and received outstanding care. The paint is perfect and he has a hard color to match, but they did match it exactly. He has referred his business cliental to the facility as well. He is very impressed.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Duarte, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Collision
John said everyone was nice and the work was timely.
This review was collected via phone interview by Customer Research Inc.

MR
Mari R.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Collision
Mari said the experience at this business was incredible. The customer service is amazing.
This review was collected via phone interview by Customer Research Inc.

GE
Gwen E.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Collision
Gwen said the staff was professional, the price was competitive, and a loaner vehicle was provided which she appreciated very much. The vehicle was ready when it was promised.
This review was collected via phone interview by Customer Research Inc.

RC
Rick C.
La Puente, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Collision
Rick said the staff did as said and provided good follow through.
This review was collected via phone interview by Customer Research Inc.

PM
Pedro M.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Collision
Pedro said he likes the work.
This review was collected via phone interview by Customer Research Inc.

SS
Susan S.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Collision
Susan said the business was helpful every step of the way. She had a very good experience and she is happy with the work.
This review was collected via phone interview by Customer Research Inc.

VE
Victor E.
California
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/21/2019 Category: Collision
Victor said his vehicle was delayed by the staff at this business for 2 weeks, and various reasons were given. He was not kept informed by the staff about the status of his vehicle, he had to call them for updates. He was not satisfied with the person that prepared his estimate because he had to call for updates. He was not satisfied with the way he was treated by the personnel or the communication with the staff, as he had to call for updates and deal with the delays.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Collision
David said he liked the quality of the repair the business provided.
This review was collected via phone interview by Customer Research Inc.

JW
Janet W.
Arcadia, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Collision
Janet said this business was courteous and helpful. The repairs are working well.
This review was collected via phone interview by Customer Research Inc.

KB
Kathy B.
Duarte, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Collision
Kathy said the business went out of their way to make sure it was the best possible repair.
This review was collected via phone interview by Customer Research Inc.

DP
Dino P.
Arcadia, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Collision
Dino said everything was perfect with the business.
This review was collected via phone interview by Customer Research Inc.

SN
Sam N.
California
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2018 Category: Collision
Sam said it took a little longer than anticipated. He said there was a five day delay due to parts.
This review was collected via phone interview by Customer Research Inc.

RF
Rosie F.
South Pasadena, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Collision
Rosie said the business was helpful and accommodating and the employees were very personable.
This review was collected via phone interview by Customer Research Inc.

JJ
Jeanie J.
Altadena, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Collision
Jeanie said the staff were very helpful and attentive. They followed up with calls, answered her calls, and always do a good job.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Arcadia, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Collision
James said the manager communicated well. The job was done in the time frame they said, and it the quality of the work was good.
This review was collected via phone interview by Customer Research Inc.

RW
Roger W.
California
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Collision
Roger said the body work is okay, but he thinks he had a little issue with some unprofessional communication. They are not always on track, and sometimes they forget things, not working as a team. He was told the work would take 3 days, but it took 10 days to complete. There was no reason given. He was not informed, and had to call in himself. Other than that, he came in for a quote on his bumper. The manager didn't seem very patient until Roger agreed to have the work done at this place. The younger staff member who initially helped Roger was very patient and nice, and always very professional. He chose this facility because of its reviews on Yelp.
This review was collected via phone interview by Customer Research Inc.

SS
Subramanian S.
California
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Collision
Subramanian said there were no major issues with this business. The technicians and the managers were responsive with the updates. He said the vehicle was not ready when promised due to a parts delay but he did not elaborate as to how late it was. He is satisfied with the quality. Nick and Jack were very nice to work with.
This review was collected via phone interview by Customer Research Inc.

KG
Kevin G.
San Gabriel, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Collision
Kevin said they were awesome. His experience, their honesty, and their helpfulness were great.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 25 in total