Archibald Tire and Auto Center

Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

365 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review almost 2 years ago

Reviews


DE
Dante E.
Vista, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2017 Category: Service
Dante said this business provided him with good service.
This review was collected via phone interview by Customer Research Inc.

PS
PHIL S.
Vista, CA
Cadillac STS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2017
Simon's last two visits
always excellent showing regard for long time relationship between the auto center and the customer

SP
Susan P.
Carlsbad, CA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2017 Category: Service
Susan said the person who helped her explained the issues with her vehicle in a clear way, and she was happy with the service.
This review was collected via phone interview by Customer Research Inc.

TW
Tawny W.
San Marcos, CA
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2017 Category: Service
Spoke with David. He said he has known this business for 10 years. They are very ethical and honest.
This review was collected via phone interview by Customer Research Inc.

AQ
Alice Q.
Escondido, CA
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2017 Category: Service
Alice said their service was great. However, her vehicle makes noise when it backs up and it's really loud. It doesn't make the noise all of the time. They are very professional and attentive. They do a good job.
This review was collected via phone interview by Customer Research Inc.

FR
Frank R.
San Marcos, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2017 Category: Service
Frank said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

LK
Lisa K.
San Marcos, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2017 Category: Service
Lisa said the business is helpful and they do a great job. She expressed they have great prices.
This review was collected via phone interview by Customer Research Inc.

JS
Jonathan S.
San Marcos, CA
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/20/2017 Category: Service
Jonathan said it took a little bit longer than he expected. Other than that, everything went really well. It was awesome and the staff were really nice.
This review was collected via phone interview by Customer Research Inc.

ML
MARK L.
Hollis, NH
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2017
Oil Change and Overall Check
These guys are honest and efficient and their work is quick and fairly priced. I recommend them heartily.

PS
PAUL S.
San Marcos, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2017
Honest and Quality Work!
I always take my car to Archibald but decided to get a quick oil change at a local detail shop that went terribly wrong. Since I was close to Mercedes Benz of Escondido I had my car towed for repairs since the local detail shop agreed to right their wrong. The next day after repairs were made to my oil cap and oil cleaned of the belts and electronic sensors, I was informed by Mercedes Benz on Escondido that my E350 would require over $7500 in repairs to my engine, they provided a list of repairs and said my car should not be driving well and that my engine light should be on. My car ran fine and no engine light so I took the paperwork from Mercedes Benz of Escondido to John at Archibald Tire. He ran a diagnostic test that showed no fault codes and that my spark plug coil was loose - the repairs stated by MB of Escondido were incorrect and did not require 35 hours of work on my engine! Just saying, you would have thought MB of Escondido would have been thorough or were they?

MB
Marco B.
San Marcos, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2016 Category: Service
Marco said he always gets great service from this business.
This review was collected via phone interview by Customer Research Inc.

DS
Dorcas S.
San Marcos, CA
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2016 Category: Service
Dorcas said she has been going to this business for years, and she wouldn't have anyone else touch her vehicles. If something goes wrong, they take care of it right away. They know her on a first name basis.
This review was collected via phone interview by Customer Research Inc.

AE
A. E.
Carlsbad, CA
Chrysler Town
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2016 Category: Service
A. said he was satisfied with their customer service.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
San Marcos, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
Gary said everything worked out perfectly and they were nice.
This review was collected via phone interview by Customer Research Inc.

JA
Josue A.
Oceanside, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
Josue said this business did a really excellent job and they were very quick. The customer service was really good and they had a good team.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
San Marcos, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
David said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JW
JULIE W.
San Marcos, CA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016
Honest, friendly and fair
I have taken my car to Bob many times and he is always so kind and honest! He never tries to sell me something my car doesn't need. His prices are reasonable and he completes the work quickly!

PJ
Peter J.
San Marcos, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2016 Category: Service
Peter said this business has great services. He has been going to this business for years and they always come through. He said he is very satisfied.
This review was collected via phone interview by Customer Research Inc.

BQ
Brian Q.
San Marcos, CA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2016 Category: Service
Brian said this business did what they said they would, they had a fair price and they were enjoyable to speak with.
This review was collected via phone interview by Customer Research Inc.

MP
MALVIN P.
Carlsbad, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2016
Regular Manitenance Service
As I have previously stated on numerous previous occasions I do not take our cars to any other mechanic/service facility. Archibald Tire and Auto Center does an excellent job.

Displaying Review 1 - 20 of 365 in total