Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

964 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


BL
BJ L.
Sacramento, CA
Ford Pickup
Verified
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09/23/2018
Dump truck service
Due for service, oil change, idle was too low, smog, etc. And as usual, all was checked out, fixed and am back into a great running
‘Patsey’ !
A tough truck to work on, they Never complain. How many decades now?? And I’m still very happy with their work, their ethics, and their prices.

JT
JAMES/DIANE T.
Carmichael, CA
Mazda Mazda2
Verified
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09/22/2018
So good and friendly
The hours are great .

HG
HUGH G.
Carmichael, CA
Lincoln Town Car
Verified
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09/21/2018
Competent and friendly people
Arden Village staff went beyond the expected level of service by analyzing my 19 year old vehicle's problems; presenting alternative solutions and costs; and expediting the alternative we selected. Over the past 35+ years they have been our service station for our vehicles once they get beyond the new vehicle warranties. They have earned our complete trust.

DR
DICK R.
Sacramento, CA
Honda CR-V
Verified
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09/21/2018
Always accomodating and always friendly.
Great service.

NF
NANCY F.
Sacramento, CA
Buick LaCrosse
Verified
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09/20/2018
Great place
We have been taking our car to Scott's since 1976. It is an excellent family run business. They care about the customer and try to do what is best for you. I have had other places say I work done. I always go have them see if it is true. There have times I haven't needed the repairs. I wouldn't go anywhere else. Nancy F

JM
John M.
Sacramento, CA
Verified
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09/19/2018 Category: Service
John said the business is really professional. He is very pleased and appreciates them.
This review was collected via phone interview by Customer Research Inc.

MC
Mary C.
Sacramento, CA
Audi A6
Verified
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09/18/2018 Category: Service
Mary said she loves this facility and she will continue to bring her vehicle in.
This review was collected via phone interview by Customer Research Inc.

DK
DEANA and DAVID K.
Sacramento, CA
Toyota Camry
Verified
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09/17/2018
Driver sun visor
The driver side sun visor was broken, hung down blocking driver view. Duck tape was a failure. Adam said it wasn't a problem to fix. He ordered the part and it was installed quickly Saturday morning.
You can't go wrong with Arden Village Service. Adam is the best service writer!

LP
LIZ P.
Sacramento, CA
Ford Taurus
Verified
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09/16/2018
Friendly, Helpful and Great Service!
I trust your mechanics and have had great service every time I bring my car in. Thank you for your Friendly, Helpful and Expert Service! It is Most Appreciated!!!
Liz Petersen

RM
ROBERT M.
Carmichael, CA
Buick Century
Verified
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09/14/2018
1999 Buick Century
I keep returning because Your guys do good work and are helpful. However, this last visit was somewhat shocking. You charged me $160.00 labor for installing a part I provided and shouldn't have taken more than 15 minutes. Especially when you advertise labor at $110.00 per hour.

KY
KARL Y.
Carmichael, CA
Toyota Camry
Verified
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09/13/2018
Excellent customer service.
Brought my vehicle in for scheduled maintenance work. The work was completed quickly and throughly. I asked them to look into an unrelated issue with my vehicle and they provided a diagnostic evaluation without trying to sell me unnecessary repairs. Great Job.

MM
Mary M.
Sacramento, CA
Lexus RX 350
Verified
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09/13/2018 Category: Service
Mary said this business the best. She is particular, and she likes the service she gets.
This review was collected via phone interview by Customer Research Inc.

CC
Carolyn C.
Sacramento, CA
Toyota Highlander
Verified
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09/13/2018 Category: Service
Carolyn said she loves this business. They are very creditable, they have integrity and do not take advantage of her. They tell her what she needs to have done and they get it done.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Sacramento, CA
Volkswagen Passat Wagon
Verified
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09/12/2018
N/A
No comment

VJ
VICKI J.
Sacramento, CA
Hyundai Accent
Verified
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09/09/2018
Good old-fashioned personal service
What a relief to find this great repair shop just a few miles from home and across the street from Whole Foods—one of my favorite stores. They provide good old-fashioned personal service which is rare nowadays. So glad I won’t have to go to the dealership anymore.

JL
JOHN L.
Sacramento, CA
Buick Enclave
Verified
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09/08/2018
Always Just Right
Customer interaction - Just right
Friendliness- Just right
Diagnosis - Just right
Timeliness - Just right
Price - Just right

Look no farther, Arden Village is just right ALWAYS!

RC
Rita C.
Sacramento, CA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Rita said the business provided very good service.
This review was collected via phone interview by Customer Research Inc.

NW
Nancy W.
Carmichael, CA
Nissan Rogue Select
Verified
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09/06/2018 Category: Service
Nancy said that Adam and his staff did excellent work. She didn't have to wait long and they were very detail oriented.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
California
Nissan Altima
Verified
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09/06/2018 Category: Service
Chris said he had nothing but a good experience with this business.
This review was collected via phone interview by Customer Research Inc.

DM
DON and CAROLYN M.
Sacramento, CA
Mercedes-Benz E-Class
Verified
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09/03/2018
Very polite, friendly, and efficient. .
The staff was very helpful, and efficient. They found the problem with my tire and didn’t charge for the service which required jacking up my car. I returned the next day for my smog requirement, and found the same friendly efficient, and on time service.

Displaying Review 1 - 20 of 964 in total