Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

986 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


JS
Jeff S.
Sacramento, CA
Land Rover LR4
Verified Customer
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11/20/2018 Category: Service
Jeff said there are never any hassles at the business. They did the work he needed, quickly.
This review was collected via phone interview by Customer Research Inc.

EM
ELEANOR M.
Carmichael, CA
Lexus RX 350
Verified Customer
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11/19/2018
Knowledge about problem. Resolved problem. Pleasant staff.
They are knowledgeable. They problem solve immediately. They have friendly and accommodating staff.

AL
Al L.
Sacramento, CA
Acura TL
Verified Customer
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11/09/2018 Category: Service
Al said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

MM
Maureen M.
Sacramento, CA
Lexus IS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Maureen said the staff provided good service. They were on time, courteous, and quick.
This review was collected via phone interview by Customer Research Inc.

DS
Dorothy S.
Carmichael, CA
Oldsmobile Cutlass
Verified Customer
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11/02/2018 Category: Service
Dorothy said she has received good service for many years.
This review was collected via phone interview by Customer Research Inc.

RB
RHONDA B.
Sacramento, CA
Toyota FJ Cruiser
Verified Customer
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10/27/2018
Quality and timely service at a very reasonable price!
I had a dying battery and dropped by on Thursday morning.for an emergency battery replacement service!. Arden Village Auto Servixe, fit me into their busy schedule and replaced my battery in no time!!

SK
Steve K.
Carmichael, CA
Chevrolet Malibu
Verified Customer
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10/25/2018 Category: Service
Steve said he goes there all time. They are the best.
This review was collected via phone interview by Customer Research Inc.

CG
COLETTE G.
Sacramento, CA
Toyota Prius
Verified Customer
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10/24/2018
Caring Customer Service
I have frequented Arden Village Service before for various repairs, but this visit was by far the best experience I've had! I went in for an oil change & diagnosis of a noise & rattle under the car that two other places could not identify. When I dropped off my car I didn't have a way back home. They gave me a ride home in my car so I could help them hear the rattle in a "test drive". When my car was done, they explained the rattle they found. They also took off the charge for the diagnostic test drive. They also took the time to discuss other options that could solve my rattle if I didn't want to "live with" the noise. They made the time to work on my car again & have it done that afternoon while still looking out for the final cost to me. They went out of their way to make sure I was satisfied with the final outcome, & I haven't been happier.

DR
Dalia R.
Sacramento, CA
Chevrolet Cobalt
Verified Customer
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10/24/2018 Category: Service
Dalia said the staff provided good customer service and did a really good job.
This review was collected via phone interview by Customer Research Inc.

LF
LISA F.
Sacramento, CA
Chevrolet Classic
Verified Customer
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10/22/2018
Once again completely satisfied
Service was outstanding! Service techs were completely honest and did not push us to get something we did not need. Wish all mechanics were like this!

RL
Robert L.
Sacramento, CA
Lexus RX 330
Verified Customer
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10/22/2018 Category: Service
Robert said he's been going to the business for over 40 years and has always had good treatment.
This review was collected via phone interview by Customer Research Inc.

CB
CYNTHIA B.
Sacramento, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Good work and on time, as well as being friendly and professional
Great job in and out as promised.

DF
DEB F.
Sacramento, CA
Ford F-150
Verified Customer
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10/19/2018
their honesty and integrity
Adam took the car in on short notice, diagnosed the problem quickly, gave me an estimate which included replacing some parts that I wouldn't have known to replace at the same time. got the car back to me in a timely manner. Good communication.

EM
ELEANOR M.
Carmichael, CA
Lexus RX 350
Verified Customer
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10/19/2018
Recommend to everyone.
Very friendly. knowledgeable information about what your car will have done or needs.
Appointments on time.
Personalized care.
Details about any part you need and costs.
I have total confidence in the work they have done on all my cars.

MM
MICHAEL M.
Sacramento, CA
Lexus LS 460
Verified Customer
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10/18/2018
Best Service
Arrived early for my 9 am appointment. Ted got the paperwork done, car was smog checked and I was on my way in less than 20 minutes. Would not go anywhere else. An extremely professional operation.

JV
Josh V.
Sacramento, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Josh said the service is quick, and they got the job completed. This is a great local business.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Carmichael, CA
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10/15/2018
Service and Trust at Arden Village Service
Arden Village Service performed repair jobs on our two cars last summer: replacing an automatic window mechanism on our 2005 Toyota Highlander and buffing clear very cloudy headlight covers on our 2004 Volvo. Both jobs were completed perfectly and on time. I have been a customer for over 35 years and always found the staff and mechanics to be cordial, knowledgeable, trustworthy, and fair. Some of my children still use "Scotty's" as second generation customers. I would strongly recommend Arden Village Service to anyone.

DF
David F.
Sacramento, CA
Jeep Grand Cherokee
Verified Customer
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10/12/2018 Category: Service
David said the employees did a fine job of taking care of his vehicle and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

FK
Ferna K.
Carmichael, CA
Lincoln Continental
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Ferna said anything this business does is perfect. She loves that place. She has been going there for years.
This review was collected via phone interview by Customer Research Inc.

SS
Sharon S.
Sacramento, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Sharon said the service at this business was great. The staff were friendly and honest.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 986 in total