Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

167 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


DK
Donald K.
Granada Hills, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Donald said the business does good work.
This review was collected via phone interview by Customer Research Inc.

CL
CAROL L.
Sherman Oaks, CA
Cadillac Eldorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
Fast service
Changed the oil and did a safety check of the car. Pleasant and thorough work.

AA
Alfredo A.
Van Nuys, CA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Alfredo said the business did a great job. They were practically perfect.
This review was collected via phone interview by Customer Research Inc.

RG
Richard G.
Van Nuys, CA
Chrysler Concorde
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Richard said this business provides very good service, and is very quick. He has never had anything go wrong with anything they fix, after they fix it. This business is able to handle everything, and does it well in a timely manner. The gentleman up front is very good at explaining everything, and provides very good customer service. He hopes the business will keep providing the good service they do now.
This review was collected via phone interview by Customer Research Inc.

MC
Matin C.
Los Angeles, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Matin says they do a good job and he appreciates the help.
This review was collected via phone interview by Customer Research Inc.

ML
Matt L.
Santa Clarita, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Matt said Val was honest, he did a very exceptional job and explained in good detail what was wrong with the vehicle. He did not try to gouge him for other services.
This review was collected via phone interview by Customer Research Inc.

LM
Lisa M.
Canyon Country, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Lisa said the staff are detailed, and take care of everything.
This review was collected via phone interview by Customer Research Inc.

JB
Jhon B.
Van Nuys, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Spoke with Grace. She said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

BC
Bill C.
Van Nuys, CA
Volkswagen Vanagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Bill said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.

RD
Ron D.
Sherman Oaks, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Ron said the service was good.
This review was collected via phone interview by Customer Research Inc.

DJ
Dallas J.
Van Nuys, CA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Dallas said the employees were polite. They provided honest service. They provided really good work. The service was done quickly.
This review was collected via phone interview by Customer Research Inc.

TW
Todd W.
Van Nuys, CA
INFINITI G20
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Todd said the service was fast and the staff were honest.
This review was collected via phone interview by Customer Research Inc.

SB
Sanders B.
Pacoima, CA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Spoke with Sander's wife. She said that the employees at the business are personable and they do quality work.
This review was collected via phone interview by Customer Research Inc.

JN
Jean N.
Encino, CA
Chevrolet Suburban
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/23/2018 Category: Service
Jean said the service was good. She had to keep calling for any service updates. Her vehicle is now not working correctly.
This review was collected via phone interview by Customer Research Inc.

JC
Jose C.
Van Nuys, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Jose said Val was honest and willing to work with him. If he has a problem, he can take the vehicle back and the business will make it right.
This review was collected via phone interview by Customer Research Inc.

AL
Ann L.
Los Angeles, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Ann said the service was good.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
San Fernando, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Richard said the staff did great work. They're very customer-oriented and honest. They do what they say they're going to do, and don't inflate their prices.
This review was collected via phone interview by Customer Research Inc.

CL
CAROL L.
Sherman Oaks, CA
Cadillac Eldorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Water leak was repaired quickly.
I noticed a new water leak under my car. I called Arrow Auto Air and Electric and Val told me to bring the car right in. He checked it out and saw the water leak. His mechanics agreed with him that it was the water pump. They replaced the water pump, a radiator hose, insulation, and the thermostat. He even got the car’s smog check done at a neighboring business. This saved me an extra trip. I like it that my new water pump is made by Delco. I am very pleased with this auto repair shop.

AA
Ali A.
Northridge, CA
Porsche 911
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Ali said the employees were the best. They did a quality job and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

NG
Nancy G.
Los Angeles, CA
Lexus RX 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Nancy said the business is honest and does a good job. She knows things are fixed correctly and she is always happy with the work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 167 in total