Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

194 Reviews

99% Would Recommend
Latest Review about 1 month ago

Reviews


RM
Ramin M.
North Hills, CA
Audi A8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Ramin said they know what they are doing and the prices were good.
This review was collected via phone interview by Customer Research Inc.

TA
Takuhi A.
Burbank, CA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Takuhi said she is very happy with the service provided by this business. She added the staff is kind, polite, and they know what they are doing with the vehicles.
This review was collected via phone interview by Customer Research Inc.

GW
Gerald W.
Van Nuys, CA
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Gerald said the staff and service at this business were excellent.
This review was collected via phone interview by Customer Research Inc.

RA
RICK OR RICK A.
Van Nuys, CA
Nissan Rogue Select
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
Great Service lots of knowledge
Keeps quote never adds too the job unless approve buy customer

PT
Pejman T.
Van Nuys, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Pejman said they did a good job, they finished on time and gave him a fair price. He is happy with them.
This review was collected via phone interview by Customer Research Inc.

AM
Anastasiu M.
Van Nuys, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2019 Category: Service
Spoke with Jenny. She said they have no problem with the service and everything is wonderful.
This review was collected via phone interview by Customer Research Inc.

NG
Nancy G.
Los Angeles, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Spoke with Nancy's husband. He said the staff is fair, honest and does very good work.
This review was collected via phone interview by Customer Research Inc.

KZ
Kristllel Z.
Pacoima, CA
Mercedes-Benz CLA-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Kristllel said she has been doing business with Bob for many years, and he always takes good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

MH
Marcos H.
Sylmar, CA
Chevrolet Caprice Police Patrol Vehicle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Marcos said he took his vehicle to this business 2 days ago and now, everything works perfectly.
This review was collected via phone interview by Customer Research Inc.

RD
Ron D.
Sherman Oaks, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Ron said Val did a great job, as usual.
This review was collected via phone interview by Customer Research Inc.

GM
Gary M.
Van Nuys, CA
Ford Econoline Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2019 Category: Service
Spoke with Lauren. She said the staff was professional and provided great service.
This review was collected via phone interview by Customer Research Inc.

ME
MARK E.
Encino, CA
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Honesty and Integrity
I have had Arrow Auto maintain my automobiles for many years. Val is honest and provides great service at a fair fee. Do not hesitate when you need auto care to contact Arrow Auto Air and Electric!!!

MP
Mathew P.
Northridge, CA
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Mathew said that the place did a great job for a great price and provided great service.
This review was collected via phone interview by Customer Research Inc.

AO
ANDREA O.
Castaic, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
If you like respect and honesty, this is the BEST mechanic you could ever find!!!
It's rare to find someone who not only fixes your car RIGHT on the FIRST visit; but also, who will be honest with you about repairs at a fair price. Top that with a wide range of knowledge and skill- well, you just can't get better than Val's shop.

I have been a customer since 2003(ish). I have had numerous cars since that time, all various makes and models. I drive A LOT. Yet each time I broke any of my babies- Val knew what to do. He has ALWAYS fixed my car competently. To boot, my cars were ALWAYS done in a timely fashion. I was never made to wait unreasonable lengths of time.

I was never up-sold or told to buy services I don't need. Instead I was encouraged only towards necessary and urgent/emergent repairs. Thankfully, I understand a bit about cars and Val always treated me with respect when discussing what was needed to be done. He has always been courteous and professional. That means A LOT, as a female. Ladies- this honest man really IS a respectful, trustworthy mechanic!

Val (and his crew) will get the job done simply because he CAN. And he'll be fair in price- I dare you to find such high quality, reliable work at a working person's price! He's no sucker, but he knows an oil change isn't $280 on a Toyota.

This shop deserves all the respect and business it sees daily. It's no wonder it's been there a while. It most definitely has my stamp of approval!

RC
Roger C.
Van Nuys, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Roger said they did the work right, quickly, and the price is right.
This review was collected via phone interview by Customer Research Inc.

JE
Joel E.
Los Angeles, CA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Joel said the business fixed his vehicle problems at a reasonable price. They did a good job and came highly recommended in advertisements.
This review was collected via phone interview by Customer Research Inc.

JB
JAN B.
Panorama City, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Val makes it great.
This association goes way back several autos ago, when he was in a different lovation and I had a car with major electrical quirks. I have deserted him when I have had newer cars under dealer warranties, but always return to this personal attention and service,

OS
Olena S.
Northridge, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Olena said the service was good and everything went very smooth.
This review was collected via phone interview by Customer Research Inc.

CL
CAROL L.
Sherman Oaks, CA
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Car is fine
I am so happy that the car is fixed and running well. Thank you to Val and his experienced team.

CL
CAROL L.
Sherman Oaks, CA
Oldsmobile Cutlass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
My classic car
Val’s team found a gas leak in the carburetor, power door lock, and other issues that they quickly fixed as well as an oil change and smog certification. I am so glad that they found and fixed the carburetor problem. This car is not my daily driver, but I still love it and want it to be in good shape. Thank you Val.

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